Incident manager Work, Jobs in Kentish Town, Gtl (with Salaries)

Community Manager
Currys —London
- Full-time
- Hybrid work
- Communication skills
- Annual leave
10d
Manager, Command Centre & Incident Management
Charles Stanley —London
- Weekend availability
- Computer Science
- Project management
- Bachelor's degree
QHSE Advisor – Facilities Management Rail
OCS Group —London
- Monday to Friday
- Remote
- Maintenance
Quick apply
13d
Major Incident Manager
Bell Integration United Kingdom —London
- Analysis skills
- IT
- Communication skills
Quick apply
13d
Security Manager, Global Operations
Crisis24 —London
- Full-time
- Military
- English
- Microsoft Office
Quick apply
Plant Manager - Joinery (Visa Sponsorship Available for Successful Candidates)
Claytons (Aust) Pty Ltd —London
- £72,613 - £82,987 a year
- Full-time
- Customer service
- Warehouse experience
- IT
Quick apply
Local Communications Officer – Central London
Metropolitan Police —Hammersmith
- £40,519 a year
- Full-time
- Communication skills
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
Senior Cyber Incident Manager (SCIM)
Tesco UK —Welwyn Garden City
- Full-time
- AI
- Leadership
- Employee assistance programme
Security Operations Manager
Trojan Security —Loughton
- Up to £40,000 a year
- Full-time
- Management
- First Aid Certification
- Travel
- Free parking
Quick apply
8d
Technical Programme Manager – Live Incident Response
Tesco UK —Welwyn Garden City
- Full-time
- Communication skills
- Negotiation
- Employee assistance programme
14d
Global Security Operations Center Manager, Vice President
JPMorganChase —London
- Weekend availability
- Analysis skills
- SharePoint
- AI
14d
Operational Resilience and Readiness Manager
AXA —Redhill
- £60,000 - £75,000 a year
- Leadership
- Communication skills
- Employee discount
Learning and Development Officer
Supported Living Services Ltd —London
- £32,000 - £35,000 a year
- Full-time
- English
- Microsoft Office
- Driving
Quick apply
4d
Corporate Receptionist - United Bank of Africa
ST James Facilities —London
- £31,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
Quick apply
14d
Facilities Manager VA2786
Anabas —London
- £47,000 a year
- Full-time
- Employee assistance programme
- Life insurance
Local Communications Officer – North – East London
Metropolitan Police —Newham
- £40,519 a year
- Full-time
- English
- Communication skills
Accredited Counsellor
Optima Health —London
- £40,000 a year
- Part-time
- Travel
- Paid training
- Annual leave
Reception Manager - St Botolph
ST James Facilities —London
- £42,931.20 a year
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
Senior Manager – Operational Resilience & Crisis Management
Pwc UK —London
- Full-time
- Hybrid work
- Travel
14d

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incident manager jobs near kentish town, gtl

Community Manager

Currys -
London

Apply Now

Job details

Permanent | Full-time
10 days ago

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Telecommunication
Communication skills

Full job description

Vacancy ID: 49349

Role overview:

Community Manager
London
Currys London Campus at Waterloo
Permanent
Full Time
Grade 4

We’re iD Mobile, one of the UK’s leading mobile virtual network operators. We launched in May 2015 and have over 2.6 million Pay Monthly subscribers. We’re pretty sure our success has a lot to do with our wide range of feature-packed plans. We offer everything from super-value SIM-only deals, right up to the latest smartphones from the big-name manufacturers. We’re delighted about our success so far and have very ambitious plans for the future.

iD Mobile is an exciting place to work. We’re a relatively young and dynamic start-up, and we value innovation, imagination, and creativity. If you’ve got a great idea, we’ll help you run with it. We’re passionate about finding new ways to address our customers’ needs. We’re a little different to other start-ups, though, because we’re part of Currys PLC, Europe's leading electrical and mobile retailer. So, while iD Mobile has only been going for a few years, we’re part of a much bigger family.

As iD Mobile's Community Manager, you will manage our Community platform to drive adoption and engagement amongst our customer base. You will define the product roadmap, engage with customers, lead on help and support, produce content and monthly newsletters, and work with internal stakeholders and suppliers to deliver an overall Community strategy. You will understand how our customers think and behave and engage them to achieve iD Mobile's strategic objectives.

Role overview:

As part of this role, you'll be responsible for:

Manage iD Mobile’s Community platform, including the Community and knowledgebase (Help Hub) on community.idmobile.co.uk; promote it as a first port of call for self-service for customers and prospective customers
Define the Community strategy and roadmap - identify, business case, plan, prioritise and deliver new initiatives end-to-end from inception to launch
Drive customer adoption and engagement through innovative campaigns, monthly newsletters and initiatives, and identify new ways to increase awareness and understanding of the Community
Encourage peer-to-peer engagement and build strong relationships with Community super users.
Manage help and support content across the platform - working with copywriters to create engaging content such as blogs and articles, and ensure articles are regularly updated and accurate
Work closely with the Customer Interaction and Customer Experience teams to resolve customer pain-points and provide support
Manage the relationship with the Community platform supplier
Support incidents when needed, ensuring customers are kept updated with the latest information through the Community
Report regularly on Community progress and performance, acting as the subject-matter expert for the Community across iD Mobile.

You will need:

Previous experience working with a Community platform is a must
Previous experience in a telecommunications organisation is desirable
Ability to business case new initiatives and report on performance
Comfortable leading initiatives from inception to launch
Innovative thinker with strong communication skills
Good understanding of delivering help & support content
Experience creating and documenting customer journeys.

We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. You’ll find a host of benefits designed to work for you, including:

Holiday benefits - 25 days of annual leave (plus bank holiday entitlement)
Private medical insurance
Life Assurance
Competitive pension scheme
Access to discretionary bonus
Hybrid working; our primary Currys Campus is at Waterloo (WeWork)

Why join us:

Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email [email protected] and we'll do our best to help.

Apply Now

Refine Your Search

incident manager jobs in kentish town, gtl

Community Manager

Manager, Command Centre & Incident Management

QHSE Advisor – Facilities Management Rail

Major Incident Manager

Security Manager, Global Operations

Plant Manager - Joinery (Visa Sponsorship Available for Successful Candidates)

Local Communications Officer – Central London

Assistant Customer Service Manager

Senior Cyber Incident Manager (SCIM)

Security Operations Manager

Technical Programme Manager – Live Incident Response

Global Security Operations Center Manager, Vice President

Operational Resilience and Readiness Manager

Learning and Development Officer

Corporate Receptionist - United Bank of Africa

Facilities Manager VA2786

Local Communications Officer – North – East London

Accredited Counsellor

Reception Manager - St Botolph

Senior Manager – Operational Resilience & Crisis Management

I want to receive the latest job alerts for incident manager in kentish town, gtl

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