At SLG Security, we are proud to be a national provider of excellence within the security and facilities management industry. Built on professionalism, integrity, and operational expertise, we deliver exceptional security solutions and outstanding service standards to clients across the UK.
Our reputation is founded on in-house training, expert execution, and a commitment to developing highly skilled professionals who consistently perform to the highest standards. We provide fully vetted personnel, tailored security solutions, and dependable operational support across a wide range of environments. Through our unwavering focus on compliance, reliability, and customer satisfaction, we continue to build long-term partnerships and trusted client relationships nationwide.
We are looking for motivated, professional, and customer-focused individuals who share our passion for safety, service excellence, and operational professionalism.
Role Overview
As a Door Supervisor, you will play a key role in maintaining a safe, secure, and welcoming environment for clients, visitors, and staff. You will be responsible for controlling access, managing crowd safety, monitoring security risks, and ensuring venue policies are upheld with professionalism and confidence.
This role demands vigilance, excellent communication skills, and the ability to remain calm and decisive in fast-paced or high-pressure situations while delivering exceptional customer service at all times.
Key Responsibilities
- Manage and control access points, ensuring only authorised individuals gain entry.
- Monitor CCTV systems and conduct proactive surveillance to identify and respond to potential risks.
- Deliver effective crowd management during busy periods and events to maintain safety and order.
- Respond promptly and professionally to incidents, emergencies, and conflicts, including coordinating with emergency services when required.
- Enforce venue policies including age verification, behavioural standards, and safety procedures.
- Support loss prevention initiatives by identifying and addressing theft, misconduct, or suspicious activity.
- Maintain a visible and professional presence that reflects the high standards and reputation of SLG Security.
- Provide outstanding customer service while promoting a safe and positive environment for all guests and staff.
Required Skills & Experience
- Strong understanding of CCTV operations, surveillance procedures, and security protocols.
- Knowledge of first aid and emergency response procedures.
- Excellent observational skills and strong situational awareness.
- Confident verbal and written communication abilities.
- Ability to work independently and effectively as part of a professional team.
- Calm, decisive, and solution-focused approach in high-pressure situations.
- Professional appearance, integrity, and commitment to excellence.
Why Join Us
Joining SLG Security means becoming part of a respected national organisation dedicated to excellence in security services. We invest in our people through continuous in-house training, professional development, and operational support, ensuring our teams are equipped to perform at the highest level.
This is an opportunity to work alongside experienced professionals in a company that values dedication, professionalism, and exceptional service delivery. If you are passionate about security, customer service, and making a real difference, we want to hear from you.
Job Types: Full-time, Part-time, Temporary, Zero hours contract
Pay: £14.00-£16.00 per hour
Language:
Work Location: In person
