Guest service manager Work, Jobs in Keswick, Cma (with Salaries)

Guest Service Manager
Langdale Chase —Windermere
- Full-time
- Hotel
- Computer skills
- Guest services
- Annual leave
- Employee assistance programme
Quick apply
General Manager Designate
Loungers —Keswick
- £37,000 - £44,500 a year
- Overtime
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
14d
Assistant Manager
The Wateredge Inn —Ambleside
- Up to £33,700 a year
- Full-time
- Hospitality
- Annual leave
- Employee assistance programme
Quick apply
Deputy Manager
YHA England & Wales —Ambleside
- £31,101 - £34,875 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee assistance programme
- Employee discount
4d
Property Administrator
Sykes Holiday Cottages —Ambleside
- Up to £24,784.50 a year
- Full-time
- Hospitality
- IT
Quick apply
Housekeeper - Cumbria Outdoors - CMB2357e
Cumberland Council —Keswick
- £21,408 - £21,749 a year
- Weekend availability
- Relocation assistance
Account Manager
Sykes Holiday Cottages —Windermere
- £25,000 a year
- Full-time
- Hospitality
- Customer service
- Microsoft Office
Quick apply
10d
Security - Security Officer - SE1
Parkdean Resorts —Windermere
- £14.22 an hour
- Customer service
- Resort
- Store discount
- Employee assistance programme
Quick apply
Park General Manager
Annesley Gandon —Penrith
- £45,000 - £50,000 a year
- Full-time
- Negotiation
Quick apply
6d
Assistant Accommodation Manager
Leisure Resorts Ltd —Penrith
- £13.05 an hour
- Weekend availability
- Hospitality
- Supervising experience
- Leadership
- Employee discount
Quick apply
Hotel - Duty Manager
Premier Inn —Keswick
- Up to £13.86 an hour
- Weekend availability
- Hotel
- Leadership
- Restaurant
- Employee discount
Quick apply
3d
General Manager
Saludo Lounge —Workington
- £37,000 - £44,500 a year
- Overtime
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
5d
Reception Manager
Scafell hotel —Keswick
- £30,000 - £35,000 a year
- Weekend availability
- Bilingual
- Hospitality
- Hotel
Quick apply
14d
Sports and Leisure - Activity and Leisure Manager - SP2
Parkdean Resorts —Windermere
- £29,203 a year
- Weekend availability
- Customer service
- First Aid Certification
- Resort
- Store discount
- Employee assistance programme
Quick apply
Bar Manager
New Start Holdings —Penrith
- £13.50 - £15.00 an hour
- Full-time
- Bar
- Management
- Hotel
Quick apply
Building Maintenance Technician
Gilpin Hotel & Lake House —Windermere
- £30,654 - £32,292 a year
- Full-time
- Maintenance
- Hotel
- Plumbing
- Employee discount
- Gym membership
Quick apply
Service Office Administrator
Awaze —Windermere
- £24,516.59 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
5d
Housekeeping Assistant - CMB2373e
Cumberland Council —Keswick
- £13.26 an hour
General Manager
The Old Bank —Carlisle
- £35,000 - £42,000 a year
- Weekend availability
- Hospitality
- Bar
- Restaurant management
- Employee discount
Quick apply
Bar Manager
Langdale Chase —Windermere
- Full-time
- Bar
- Hotel
- Leadership
- Annual leave
- Employee assistance programme
Quick apply

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Guest Service Manager

Langdale Chase -
Windermere

Quick apply

Job details

Full-time

Benefits

Annual leave
Discounted or free food
Company pension
Employee assistance programme
Employee discount

Qualifications

Computer skills
Guest services
Communication skills
Hotel experience

Full job description

Job Ref: THW9861

Branch: Langdale Chase

Location: Langdale Chase, Windermere

Salary/Benefits: Competitive Salary with an excellent benefits package and monthly gratuities

Contract type: Permanent

Hours: Full Time

Hours per week: 45 hours per week

Posted date: 24/06/2026

Closing date: 06/08/2026

We are looking for an experienced Guest Service Manager, reporting to the General Manager to manage the reception, reservations and nights teams to deliver a five-star guest experience. You will be responsible for ensuring that the teams offer a personal and professional service to the guests that visit our beautiful property located on stunning Lake Windermere.

Langdale Chase Hotel, which sits on the banks of beautiful Lake Windermere, has recently undergone a full and significant refurbishment of the hotel and reopned it's doors in November 2023. In that time the hotel has ahcieved 5 Star status from the AA and has been recognised in the prestigious Time Top 100 Places to Stay, ranked No. 3 and North of England Hotel of the year.

Your day to day;

Provide a warm and hospitable welcome, recognising returning guest and being familiar with their preferences
Have impeccable knowledge of hotel bedrooms and hotels facilities to offer the best service to guests
Create a strong culture of customer service and warm hospitality within the department, through on going training and development
Ensuring the department offers a prompt, courteous, knowledgeable response to telephone calls
To contribute towards the maximisation of bedroom sales and deliver high levels of revenue control
To supervise and develop the reception, reservations and nights team through training to deliver the hotels product plan and brand standards
Ensure all brand standards are delivered by the team, including housekeeping and maintenance standards are upheld within the department

Who are we looking for?

As an experienced Guest Service Manager you will take pride in the delivery of exceptional hospitality and customer service, either face-to-face at the hotel or by telephone. You will naturally provide warm hospitality and demonstrate the ability to meet guest requirements, always striving to go that extra mile.

You will have extensive hands-on experience working in a high quality Four-Star or Five-Star hotel in a Guest Service Manager or Reception Manager role. You will be a motivational leader who can demonstrate role model behaviours and have previous experience of managing, motivating, and developing a team. Knowledge of reservations and nights operations would be advantageous

You will have exemplary communication skills with the ability to work well with others to represent the Company and the hotel in a loyal, professional, and knowledgeable manner. You will have confident computer skills and previous experience working with Rezlynx would be advantageous. You will have the flexibility to work hours dependent on workload and seasonal requirements.

In return, we are offering a rewarding role with scope for career progression along with;

A competitive salary, negotiable dependent on experience
Staff accommodation available
Stream - the ability to access up to 40% of your wages as you earn them each week
28 days annual leave (rising to 33 days after 5 years)
Enhanced maternity and paternity pay
Health cash plan with access to discounted perks and high street discounts
Long service awards, including free meals and free stays with your friends or family
Employee Assistance Programme
Discounted accommodation, food, and drink in our beautiful properties
Pension and Life assurance
Bespoke training programmes accessible to all
Apprenticeships available
An engaging supportive work environment

Langdale Chase is a 5 star hotel on the banks of Windermere. Recognised as the 2024 Countryside and North Hotel of the Year by the Sunday Times, Langdale chase reopened in November 2023 after a sympathetic refurbishment. Guests can enjoy relaxed luxury with luxurious bedrooms and lounges, a stunning panoramic restaurant and an attentive team on hand to help when needed. Owned by Daniel Thwaites, Langdale Chase is perfect for someone looking for a supportive work environment, who is ready to deliver excellence in one of the Lake District most exciting and stunning hotels.

Quick apply

Refine Your Search

guest service manager jobs in keswick, cma

Guest Service Manager

General Manager Designate

Assistant Manager

Deputy Manager

Property Administrator

Housekeeper - Cumbria Outdoors - CMB2357e

Account Manager

Security - Security Officer - SE1

Park General Manager

Assistant Accommodation Manager

Hotel - Duty Manager

General Manager

Reception Manager

Sports and Leisure - Activity and Leisure Manager - SP2

Bar Manager

Building Maintenance Technician

Service Office Administrator

Housekeeping Assistant - CMB2373e

General Manager

Bar Manager

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