Customer experience associate Work, Jobs in Kettering, Nth (with Salaries)

Sales Support
Boughton Loam —Kettering
- Monday to Friday
- Microsoft Excel
- Customer service
- Microsoft Office
- Referral programme
Quick apply
General Manager’s Assistant, Customer Fulfilment
Amazon UK Services Ltd. —Kettering
- Full-time
- Management
- Microsoft Office
- Leadership
- Flexible schedule
Trainer
Amazon UK Services Ltd. - A10 —Kettering
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Vibration Analyst
Advanced Technology Services —Kettering
- Remote
- Customer service
- Maintenance
- Continuous improvement
Salary Sacrifice Specialist
SOGO Mobility Limited —Bedford
- £26,000 - £35,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Free parking
- Annual leave
Quick apply
Sales Associate
Ernest Jones —Milton Keynes
- £12.71 an hour
- Part-time
- Employee discount
1d
Sales Associate
NEXT —Milton Keynes
- £10.85 - £12.71 an hour
- Part-time
- Customer service
Sales Associate
Sunglass Hut —Milton Keynes
Digital Production Associate
28b Limited —Huntingdon
- £25,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- HTML
- Annual leave
Quick apply
3d
Warehouse Operative
Amazon.com —Peterborough
- Full-time
- Employee discount
Customer Service Advisor
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
9d
Warehouse Operations Associate
ShipBob, Inc. —Kettering
- Full-time
- English
- IT
- Communication skills
Quick apply
Hotel Receptionist
Delta by Hotels by Marriott Peterborough —Peterborough
- £12.71 an hour
- Full-time
- Hotel
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
HR Business Partner
Amazon UK Services Ltd. —Kettering
- Full-time
- Management
- Master's degree
- Bachelor's degree
Retail Sales Advisor - Milton Keynes 16hrs Part Time
Oak Furnitureland —Milton Keynes
- £43,000 - £45,000 a year
- Part-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
14d
Loss Prevention Officer
TK Maxx —Peterborough
- Part-time
- Employee assistance programme
- Employee discount
Product Coordinator
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Sales
- Communication skills
- Employee discount
- Referral programme
Customer Service Representative
621 Druck Limited —Leicester
- Full-time
- Customer service
- English
- Microsoft Office
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Wellingborough
- £3,800 a month
- Full-time
- Sales
Quick apply
Sales Associate
H.Samuel —Milton Keynes
- £12.71 an hour
- Part-time
- Employee discount
5d

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customer experience associate jobs near kettering, nth

Sales Support

Boughton Loam
Kettering

Quick apply

Job details

Fixed term contract

Benefits

Company pension
Referral programme
On-site parking

Qualifications

Sage
Microsoft Excel
Customer service
Microsoft Office
Organisational skills
Communication skills

Full job description

Reporting to: Office Sales Manager

Location: Burton Latimer, Kettering

Hours: Monday to Friday 40 hours per week 08:00 and 17:00 with One-hour unpaid lunch break. 12-month fixed-term contract, with the possibility of a transition to a full-time contract. You are also required to work such additional hours as may be necessary for the proper performance of your duties or that may be required to fulfil role. 

Boughton Summary:

Boughton Loam Ltd are producers and suppliers of soil, composts and loam based growing media. We pride ourselves on the service and commitment given to each and every one of our many customers in over three decades of successful business. From our production and distribution facilities in Northamptonshire, Leicestershire, Newark, Wissington, Bury St Edmunds we produce quality topsoil, cricket loam, turf dressing & growing mediums to the sports turf, landscape, and construction industries U.K wide. 

As an employee within a family business, you will be working with a close-knit team environment for a company that has our employees at the centre of everything we do. Boughton is part of The Bennie Group, a family business founded 90 years ago. 

JOB ROLE

Provide full office admin and sales support for Boughton Loam’s full range of products, including topsoil, loam, aggregate and other growing media products for both the construction and retail industries.

The successful applicant will have excellent customer services skills, be able to multitask and support fast paced and changing customer requirements. They will also provide administration duties for Boughton’s sister businesses and products such as British Sugar TOPSOIL, Peter Bennie who operates quarries, inert landfill, and mineral recycling sites and Barton Contracting.

They will be required to follow the digital sales order process and utilise both the order and CRM systems whilst providing excellent customer service.

You will join Boughton at a hugely exciting time as we continue in a period of rapid growth and development, this role is going to suit a dynamic candidate who manages change within their stride.

RESPONSIBILITIES

Process customer orders via phone, email, and e-commerce platforms with a high level of accuracy and efficiency, ensuring timely completion and compliance with company procedures.
Handle customer enquiries professionally, delivering exceptional service and resolving issues promptly to maintain satisfaction and loyalty.
Coordinate logistics and haulage, liaising with transport partners to guarantee smooth and cost-effective deliveries.
Prepare and issue invoices for all relevant sites, ensuring accuracy and adherence.
Manage payment transactions securely through Sage Pay, including processing when required.
Raise and receipt purchase orders to support a streamlined and compliant P2P (Procure-to-Pay) process.
Monitor and resolve finance-related queries, including discrepancies in invoicing, payments, and purchase orders, ensuring timely resolution and accurate reporting.
Collaborate with Sales Associates to share new leads and support revenue growth initiatives.
Build and maintain strong relationships with internal teams.
Perform administrative and customer service duties for our online retail store (GTD) and associated brands, including Peter Bennie, Barton, The Real Soil Company, and British Sugar Topsoil

The above list of responsibilities is not exclusive or exhaustive, and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post. As well as other duties relevant to your experience.

EXPERIENCE & COMPETENCIES 

Proven background in customer service, demonstrating professional communication skills across phone, email, and digital platforms.
Confident handling inbound and outbound calls of varying nature, including order processing, payment and queries.
Quick learner with strong adaptability.
Excellent planning and organisational skills, ensuring accurate prioritisation and timely delivery of tasks in a fast-paced environment.
Ability to manage multiple deadlines, balancing competing priorities while maintaining high standards of accuracy and compliance.
Experience in aligning the needs of customers, suppliers, and internal teams to achieve business objectives.
Proficiency in Microsoft Office Suites
Working knowledge of Sage 200 (desirable), with capability to process invoices, payments, and purchase orders accurately.
Strong attention to detail in administration

WHAT WE OFFER  

Remuneration: We offer a competitive salary  

Holiday: 24 days holiday + 8 days statutory

Pension: Statutory Pension contribution

Development: We are committed to investing in our people, so we invest in you. Development is in your hands, and we want to enable this so your progression at Bennie is only limited by what you want to achieve.

Finally, Our long-standing family tradition, of giving staff a Christmas turkey

Benefits:

Company pension
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

customer experience associate jobs in kettering, nth

Sales Support

General Manager’s Assistant, Customer Fulfilment

Trainer

Vibration Analyst

Salary Sacrifice Specialist

Sales Associate

Sales Associate

Sales Associate

Digital Production Associate

Warehouse Operative

Customer Service Advisor

Warehouse Operations Associate

Hotel Receptionist

HR Business Partner

Retail Sales Advisor - Milton Keynes 16hrs Part Time

Loss Prevention Officer

Product Coordinator

Customer Service Representative

JUNIOR SALES ADVISOR

Sales Associate

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