Line technical support Work, Jobs in Keynsham, Som (with Salaries)

2nd Line Support Analyst
Sharp —Bristol
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
- Annual leave
- Life insurance
2nd Line Technical Support
iFacility —Shepton Mallet
- £26,000 - £28,000 a year
- Full-time
- Customer service
- Computer networking
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
7d
IT Operations Associate
RentGuarantor —Bristol
- £25,000 - £28,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
Quick apply
1d
IT Field Engineer – Based in Cardiff or Bristol
Renault UK —Bristol
- £35,700 a year
- Full-time
- Travel
- Organisational skills
- Annual leave
- Employee discount
IT Service Desk Agent
TRG UK Ltd —Bristol
- £26,500 a year
- Full-time
- Software troubleshooting
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
9d
ICT Service Desk Technician
HFT —Bristol
- £26,747.82 a year
- Full-time
- Customer service
- Communication skills
Quick apply
2d
IT / DevOps Support Engineer
PlayStation Global —Bristol
- DevOps
- IT
- Linux
Quick apply
Laboratory Technician
Intertek —Bristol
- Engineering
- Organisational skills
- Communication skills
Quick apply
IT Support Engineer
Giacom —Bristol
- £26,250 a year
- Customer service
- Windows
- Communication skills
- Annual leave
Quick apply
Intelligence Researcher Tackling Organised Exploitation (TOEX) - SWROCU
Avon and Somerset Constabulary —Almondsbury
- £30,333 - £32,613 a year
- Full-time
- Hybrid work
- Computer literacy
- Travel
2d
Front Line Support Consultant
Lumera —Bristol
- Monday to Friday
- Hybrid work
- Microsoft Office
- SQL
6h
IT Support Technician
Vishay —Newport
- Microsoft Powerpoint
- Windows
- Microsoft Office
Service Desk Analyst
Leidos —Bristol
- £24,900 - £29,300 a year
- Full-time
- Customer service
- IT
- In-person
- Annual leave
- Work from home
6d
Technical Officer [Track]
Network Rail —Bristol
- £31,860 a year
- Full-time
- Annual leave
- Employee discount
2d
Security Operations Analyst
Ayvens —Bristol
- £30,000 - £40,000 a year
- Full-time
- Windows
- Computer networking
- Free parking
- Annual leave
STEM WOMEN 2026/2027 Graduate Opportunities
Nova Group —Bristol
- £1,500 - £3,000 a month
- Full-time
- Hybrid work
- Annual leave
- Work from home
Vacancy 1: Escalations Technician - 2nd/3rd Line Duties
EvolvIT —Bristol
- Azure
- Customer service
- Computer networking
Broking Support Assistant
Howden Group Holdings —Bristol
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Healthcare Assistant
ACES Eye Clinic —Bristol
- £27,040 a year
- Full-time
- Hospital
- Patient care
- Organisational skills
- Annual leave
Multi Skilled Operator (Food Production)
Bart Ingredients Co Ltd —Bristol
- £35,669 a year
- Full-time
- In-person
- Communication skills
- Mechanical knowledge
- Free parking
- Store discount
Quick apply

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2nd Line Support Analyst

Sharp -
Bristol

Apply Now

Job details

Permanent | Full-time

Benefits

Annual leave
Discounted gym membership
Life insurance

Qualifications

Microsoft Windows Server
Azure
Operating systems
Firewall
Virtualisation
IT support
Communication skills

Full job description

Company Name:

Sharp Business Systems UK PLC

Location:

Bristol Office

Advert Closing Date:

Job Number:

JO-2605-2662

Work Type:

Permanent / Full Time

2nd Line Support Analyst in Bristol required

Location: Bristol

Hybrid working: 3x in the office, 2x from home

Are you personable, technically minded, and ready to take the next step in your IT career? Sharp IT Services is looking for a 2nd Line Support Analyst to join our helpdesk team in Bristol. If you enjoy solving problems, providing outstanding client service, and developing your technical skills, we’d love to hear from you.

What You’ll Be Doing

You will deliver high quality technical support and maintain strong communication throughout when dealing with our valued clients. Reporting directly to the Helpdesk Manager, you’ll play a key role in managing and resolving support requests while helping us maintain our excellent reputation and client satisfaction.

Your responsibilities will include:

Owning, updating, and progressing support tickets to give clients confidence in our service.

Meeting Key Performance Indicators (KPIs) to ensure high standards of service delivery.

Organising and prioritising your daily workload to meet client expectations efficiently.

Using your technical knowledge to resolve issues and escalate where necessary.

Communicating clearly, professionally, and positively with clients and colleagues.

Actively developing your technical skills and contributing to team productivity.

Representing Sharp IT Services professionally to support client retention and business growth.

What We’re Looking For

We’re seeking a motivated team player with a passion for IT and a strong client-service mindset. You’ll ideally bring:

A friendly, professional, and approachable attitude
A strong desire to grow your skills in IT support
Excellent verbal and written communication skills
At least 2 years’ experience in IT support
Intermediate knowledge of:
- Microsoft Server and Desktop Operating Systems
- Microsoft 365 and Azure
- Virtualisation, Networking, Firewalls, and Cyber Security
Basic understanding of backup solutions and antivirus tools
Awareness of Remote Monitoring and Management (RMM) tools

What You’ll Get in Return

We value our people and invest in their growth. When you join Sharp IT Services, you’ll benefit from:

26 days of annual leave, plus bank holidays
life insurance, dental, and critical illness cover
O2 mobile discounts
Study support for relevant professional certifications
Discounted gym membership
A clear pathway for career development in a supportive environment

Ready to Apply?

This is a fantastic opportunity to join a professional and friendly team where your skills and ambition will be recognised and nurtured. If you're ready to make an impact and grow your IT career, apply now and become part of the Sharp IT Services team.

Apply Now

Refine Your Search

line technical support jobs in keynsham, som

2nd Line Support Analyst

2nd Line Technical Support

IT Operations Associate

IT Field Engineer – Based in Cardiff or Bristol

IT Service Desk Agent

ICT Service Desk Technician

IT / DevOps Support Engineer

Laboratory Technician

IT Support Engineer

Intelligence Researcher Tackling Organised Exploitation (TOEX) - SWROCU

Front Line Support Consultant

IT Support Technician

Service Desk Analyst

Technical Officer [Track]

Security Operations Analyst

STEM WOMEN 2026/2027 Graduate Opportunities

Vacancy 1: Escalations Technician - 2nd/3rd Line Duties

Broking Support Assistant

Healthcare Assistant

Multi Skilled Operator (Food Production)

I want to receive the latest job alerts for line technical support in keynsham, som

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