Application support engineer Work, Jobs in Keyston, Cam (with Salaries)

Support Engineer - Mobile (Northamptonshire)
RM Education Limited —Desborough
- Maintenance
- IT
- School
Systems Analyst
Sharp UK —Peterborough
- Full-time
- Hybrid work
- Azure
- Customer service
- Scripting
- Free parking
- Gym membership
Quick apply
3d
Service support specialist
M Group —Saint Ives
- Rotating shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Technical Support Engineer
Sugabyte —Peterborough
- £20,000 - £30,000 a year
- English
Field Support Engineer
Xaar —Huntingdon
- Sales
- Engineering
- Bachelor's degree
Product Support Engineer / Technical Advisor
Liebherr-Great Britain Ltd. —Biggleswade
- Full-time
- Customer service
- Administrative experience
4d
IT 2nd Line Support Engineer
Lockheed Martin Corporation —Ampthill
- Full-time
- Microsoft Office
- Travel
- IT
13d
1st/2nd Line IT Support Engineer
Microbyte Solutions Ltd —Peterborough
- Full-time
- Azure
- Microsoft Office
- SharePoint
Quick apply
Service Managment Specialist
M Group —Saint Ives
- 12 hour shift
- Microsoft Outlook
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
Field Engineer
PCS Business Systems —Kettering
- English
- Organisational skills
- IT
- Work from home
Software Engineer - Customer Capabilities
Compare the Market —Peterborough
- APIs
Quick apply
Senior Software Engineer - AI
Compare the Market —Peterborough
- Hybrid work
- Master's degree
- APIs
Quick apply
Ignition Software Engineer
Olympus Automation Limited —Peterborough
- Scripting
- Computer networking
- Python
Quick apply
Software Engineer
Barclays —Northampton
- DevOps
- Java
- APIs
Internal IT – 2nd Line Systems Analyst
Sharp —Peterborough
- Full-time
- Azure
- Scripting
- Computer networking
3d
DevOps Engineer
ASSA ABLOY —Olney
- Remote
- Azure
- AWS
Software Developer
Blackstar Amplification —Northampton
- Full-time
- Hybrid work
- Computer Science
- Windows
- Analysis skills
C++ Firmware Engineer
ALTEN —Bedford
- Full-time
- Hybrid work
- Computer Science
- Schematics
- Military
- Employee assistance programme
- Life insurance
Quick apply
Full Stack Engineer
Barclays —Northampton
- DevOps
- Master's degree
- AWS
Tech Lead (Poland)
RemoteStar —Cambourne
- Full-time
- Hybrid work
- Java
- AWS
- APIs

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Support Engineer - Mobile (Northamptonshire)

RM Education Limited -
Desborough

Apply Now

Job details

Permanent

Qualifications

Maintenance
ITIL
ServiceNow
IT
CompTIA A+
Time management

Full job description

Overview:

Would you like to help enrich the lives of learners around the world?

At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide.

What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful.

RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources).

RM Technology is a market-leading supplier of ICT products and services to UK schools and colleges to deliver a technology environment that improves learning outcomes and makes the most of IT investment, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband

Visit us here to find out more: www.rm.com/education

The IT Support Engineer function has an important role to play in helping teachers to teach and learners to learn. As one of a team of IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through excellent troubleshooting and supporting users who may not necessarily have IT backgrounds.

We can offer you a competitive salary + Benefits

Last date to apply - 18/05/2026

We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged.

Responsibilities:

Working as part of a wider onsite services IT team, the role provides opportunity for future progression and personal development for self-motivated employees looking to build their career in IT.

Your key responsibilities:

To be the customer face of RM, ensuring our customers receive great service.
To assist the service desk with the delivery of the IT managed support service.
Provide school-based users with technical assistance and report service issues in accordance with the service desk policies.

Have an understanding of the importance of safeguarding in education and take responsibility for safeguarding alongside other members of staff.

Experience:

Our ideal candidate would demonstrate the following behaviours.

Excellent Customer focus, problem solving and time management skills.
Excellent communication both verbally and written.
Punctual and able to prioritise own workload.
Able to diagnose and troubleshoot issues, asking customers relevant questions to get the issue resolved and knowing when to research and when to escalate.
Able to work well with remote teams and build strong working relationships.

Skills

Maintenance and support of Desktop & Mobile Devices including Laptops, Chromebooks and Tablets.
Peripheral Support inc. Printing, Scanning, Interactive Screens, Projectors and Audio/Visual Equipment.
Basic wired and wireless networking and troubleshooting
Image build and deploy tools – Microsoft and Apple devices
Basic Operational knowledge of Microsoft 365 and/or Google Workspace
Technical knowledge and experience equivalent to CompTIA A+ or similar.
A working knowledge of ITIL methodology and use of IT service desk ticketing system e.g. ServiceNow would be an advantage.

Apply Now

Refine Your Search

application support engineer jobs in keyston, cam

Support Engineer - Mobile (Northamptonshire)

Systems Analyst

Service support specialist

Technical Support Engineer

Field Support Engineer

Product Support Engineer / Technical Advisor

IT 2nd Line Support Engineer

1st/2nd Line IT Support Engineer

Service Managment Specialist

Field Engineer

Software Engineer - Customer Capabilities

Senior Software Engineer - AI

Ignition Software Engineer

Software Engineer

Internal IT – 2nd Line Systems Analyst

DevOps Engineer

Software Developer

C++ Firmware Engineer

Full Stack Engineer

Tech Lead (Poland)

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