customer success manager Work, Jobs in keyworth (with Salaries)

AI Adoption Manager
Ideagen —Ruddington
- AI
- Communication skills
Graduate Management Trainee - Loughborough
Enterprise Mobility —Loughborough
- Full-time
- Sales
- Customer service
- Bachelor's degree
Graduate Management Trainee - Nottingham
Enterprise Mobility —Nottingham
- Full-time
- Sales
- Customer service
- Bachelor's degree
Team Leader
Card Factory —Nottingham
- £13 an hour
- Leadership
Sales Manager
Furniture Village —Nottingham
- £48,500 - £58,200 a year
- Full-time
- Employee discount
Quick apply
Senior Resident Liaison Officer
PiLON —Nottingham
- Full-time
- Customer service
- Communication skills
- Referral programme
Quick apply
Customer Service Specialist
Thermo Fisher Scientific —Loughborough
- Full-time
- Customer service
- English
- Data entry
Graduate Management Trainee - Derby
Enterprise Mobility —Derby
- Full-time
- Sales
- Customer service
- Bachelor's degree
Sales Operations and Performance Manager
ReviewSolicitors Ltd —Nottingham
- £45,000 - £55,000 a year
- 8 hour shift
- Management
- Sales
- Leadership
- Free parking
- Annual leave
Quick apply
8d
Account Manager
KS Composites —Old Dalby
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Graduate Management Trainee - Mansfield / Worksop
Enterprise Mobility —Mansfield
- Full-time
- Sales
- Customer service
- Bachelor's degree
Customer Experience Manager (CXM)
Babble Cloud —Burton-On-Trent
- Full-time
- Hybrid work
- CRM software
- Travel
- Communication skills
Quick apply
Assistant Store Manager
British Heart Foundation —Beeston
- £24,169.60 a year
- Weekend availability
- Supervising experience
- Annual leave
- Employee assistance programme
Account Manager
Commify —Nottingham
- £30,000 - £37,000 a year
- Hybrid work
- Salesforce
- Communication skills
- Annual leave
Quick apply
Internal Sales Executive
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Sales
- ERP systems
- IT
Quick apply
Lettings Manager
LRG —Loughborough
- Monday to Friday
- Management
- Customer service
- Negotiation
- Employee discount
Quick apply
Account Manager (Public Sector)
MHR INTERNATIONAL UK LIMITED —Nottingham
- Leadership
- Communication skills
- Employee discount
- Referral programme
Territory Sales Manager
Bestway Group —Nottingham
- Full-time
- Customer service
- Communication skills
Quick apply
Deputy Manager
Iceland —Mansfield
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Graduate Management Trainee - Leicester
Enterprise Mobility —Leicester
- Full-time
- Sales
- Customer service
- Bachelor's degree

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AI Adoption Manager

Ideagen -
Ruddington

Apply Now

Job details

Qualifications

AI
Communication skills

Full job description

Role Purpose:

Location- Ruddington, Nottinghamshire

Level - Manager/Experienced Professional

Department - Strategy

Working Pattern - Hybrid (three days a week in the head office)

Benefits - Benefits at Ideagen

Salary - To be discussed at next stage

Mazlan is Ideagen’s AI capability and one of the most exciting developments we’ve delivered to customers in recent years. As we continue to evolve Mazlan, we’re building a new, dedicated team focused on helping customers get real value from it during their free trial period.

As an AI Adoption Manager, you’ll play a key role in supporting trial customers across your region, guiding them through Mazlan and helping them integrate it into their day-to-day work. This is a customer-facing role within a newly formed team, offering the opportunity to help shape processes, build strong regional relationships, and develop valuable expertise in AI adoption.

This role offers the chance to be part of launching something new at Ideagen, build in-demand AI adoption skills, and make a meaningful impact on customer outcomes within a defined region, with clear progression as the team grows.

Responsibilities:

Owning engagement for Mazlan free-trial customers within your assigned region
Managing a portfolio of trial accounts from activation through to conversion
Delivering structured onboarding sessions, demos, and regular check-ins
Understanding customer workflows and tailoring guidance to their specific needs
Proactively identifying and addressing barriers to adoption, such as confidence, time, or technical questions
Translating Mazlan’s capabilities into practical, industry-relevant use cases
Monitoring trial health and flagging at-risk accounts early
Sharing customer feedback and insights with Product, Customer Success, and Commercial teams

Skills and Experience:

You don’t need to be an AI expert to succeed in this role — curiosity, strong communication skills, and a genuine interest in helping customers get value from technology are far more important. You’re comfortable working independently, enjoy building relationships, and can balance customer needs with commercial awareness.

You are highly customer-focused and enjoy enabling others to succeed with software
You communicate clearly and confidently with both end users and senior stakeholders
You learn new tools quickly and can explain them in a clear, accessible way
You understand the link between customer success, adoption, and business growth
You are comfortable working in a regional role and building long-term relationships
Experience in customer success, onboarding, training, or implementation would be an advantage

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen!

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at [email protected]. All matters will be treated with strict confidence.

At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place!

#INDMP

#LI-NOTTINGHAM

Apply Now

Refine Your Search

customer success manager jobs in keyworth

AI Adoption Manager

Graduate Management Trainee - Loughborough

Graduate Management Trainee - Nottingham

Team Leader

Sales Manager

Senior Resident Liaison Officer

Customer Service Specialist

Graduate Management Trainee - Derby

Sales Operations and Performance Manager

Account Manager

Graduate Management Trainee - Mansfield / Worksop

Customer Experience Manager (CXM)

Assistant Store Manager

Account Manager

Internal Sales Executive

Lettings Manager

Account Manager (Public Sector)

Territory Sales Manager

Deputy Manager

Graduate Management Trainee - Leicester

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