Sales Administrator
Minster Micro Computers Ltd has been delivering IT solutions to businesses since 1979. From small local firms to large multi-site organisations across the UK and Ireland, we have built our reputation on exceptional customer service, long-term relationships, and a commitment to doing things the right way.
Our core values are Respect, Integrity and Trust, Commitment, Working Together and Verve; these are integral to how we run our business.
Based in Kidderminster, we are a well-established family business with a loyal customer base and a strong team culture. As we continue to grow, we are looking for an experienced and organised Sales Administrator to join our busy office team.
The Role
This is a key position supporting our Sales, Finance and Service Delivery teams. You will play an important role in ensuring customer orders, quotations and internal processes are managed accurately and efficiently while maintaining the high standards of service our customers expect.
This role is ideally suited to someone with previous sales administration experience who enjoys working in a fast-paced office environment and takes pride in attention to detail.
Key Responsibilities
- Answer incoming telephone calls and assist with customer service enquiries.
- Create and manage quotations generated by our Technical Teams.
- Process sales orders and ensure accurate progression through our ticketing and finance systems.
- Liaise with customers and internal departments to keep orders and projects moving smoothly.
- Assist with customer order queries and updates.
- Support the administration of software upgrades and project scheduling.
- Assist with purchasing activities and stock administration.
- Provide administrative support across Sales, Finance, Service Delivery.
- Maintain accurate records and documentation within CRM and business systems.
- Deliver a consistently high level of customer communication and service.
As with any administrative role, responsibilities may vary to meet business needs, so flexibility and a proactive approach are essential.
About You
We would love to hear from candidates who have:
Essential Skills & Experience
- At least 2 years' experience in a Sales Administrator or similar administrative role.
- Strong Microsoft Office skills, particularly Word, Excel and Outlook.
- Experience using CRM systems such as ConnectWise Sell, Pegasus Opera 3 CRM, or similar.
- Excellent organisational and time management skills.
- Strong attention to detail and accuracy.
- Professional written and verbal communication skills.
- Ability to work effectively both independently and as part of a team.
- A process-driven and customer-focused mindset.
Desirable
- Experience within an IT, technology, service delivery or technical business environment.
- Experience working with ticketing systems, order processing or purchasing administration.
What We Offer
- A permanent full-time role within a respected, family-run business.
- A supportive and friendly team environment.
- Opportunities for personal and professional development.
- Salary dependent on experience.
- Private healthcare scheme.
- Company pension.
- 22 days annual leave plus bank holidays.
- 3 additional accrued service days.
- Free parking.
- Company events and team activities.
Working Hours:
37½ hours per week
- Monday: 9:00am – 5.30pm
- Tuesday: 9:00am – 5.30pm
- Wednesday: 8.30am – 5.30pm
- Thursday: 9:00am – 5.30pm
- Friday: 9:00am – 5:00pm
Recruitment Process
Successful shortlisted candidates will be invited to:
- Face-to-face interviews at our Kidderminster office
As part of the face-to-face interview, candidates will complete a short data-entry exercise.
Apply Now
Please send your CV to [email protected] together with:
- Your current notice period
- Earliest available start date
- Any additional information relevant to your application
Application deadline: 14 August 2026
Pay: £25,000.00-£28,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Canteen
- Company events
- Company pension
- Employee mentoring programme
- Free parking
- Health & wellbeing programme
- On-site parking
- Private dental insurance
- Private medical insurance
- Sick pay
Ability to commute/relocate:
- Kidderminster, Worcestershire: reliably commute or plan to relocate before starting work (required)
Experience:
- Contracts or Sales Administration: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
