Insurance account representative Work, Jobs in Kidderminster, Wor (with Salaries)

Customer Support Representative
Avensys UK Ltd —Kidderminster
- £26,000 a year
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Annual leave
- Sick pay
7d
Water Treatment Sales Representative - North West
NCH Europe —Birmingham
- £35,000 - £45,000 a year
- Full-time
- Sales
- Microsoft Office
- Contracts
- Employee assistance programme
- Employee discount
Quick apply
Sales Administrator
Ecoflam UK Ltd —Worcester
- From £25,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Life insurance
Quick apply
8d
Motor Claims Handler
NFP Corp —Birmingham
- Full-time
- Hybrid work
- Organisational skills
- Negotiation
- Time management
- Annual leave
- Employee discount
4d
Virtual Key Account Manager
IQVIA —Birmingham
- Remote
- Sales
- No degree
- Negotiation
- Employee discount
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Dudley
- £3,800 a month
- Full-time
- Sales
Quick apply
Junior Commercial Advisor
Verisure Services (UK) Limited —Wolverhampton
- £3,800 a month
- Full-time
Quick apply
Chief of Staff to the Chief Executive Officer
West Midlands Combined Authority —Birmingham
- £62,906 - £70,535 a year
- Part-time
- Organisational skills
- AI
- Business
- Annual leave
- Employee discount
8d
Senior Financial Lines Claims Adjuster
Chubb —Birmingham
- Full-time
- Hybrid work
- Microsoft Office
- Annual leave
- Employee assistance programme
Head of Events
KERB —Birmingham
- £40,000 - £45,000 a year
- Full-time
- Business development
- Continuous improvement
- Leadership
- Employee assistance programme
Quick apply
1d
Technical Lead
West Brom —West Bromwich
- £60,000 a year
- Full-time
- Hybrid work
- Azure
- Oracle
- Windows
- Employee discount
2d
SALES EXECUTIVE
Verisure Services (UK) Limited —Wolverhampton
- £3,800 - £6,000 a month
- Full-time
- Sales
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Dudley
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Brand Ambassador
REL Field Marketing —Evesham
- £12.71 an hour
- Part-time
- Sales
- Customer service
- Merchandising
- Employee discount
- Life insurance
Quick apply
3d
Virtual Area Sales Manager - Distribution
Schneider Electric —Telford
- Full-time
- Remote
- Microsoft Outlook
- Sales
- English
- Annual leave
- Life insurance
3d
Paralegal - Sports Liability
DAC Beachcroft —Birmingham
- Customer service
- Organisational skills
- Communication skills
Quick apply
4d
Evaluation Specialist: Associate / Associate Director
Steer —Birmingham
- Full-time
- Hybrid work
- Management
- No degree
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
Project Director - Rail
Amey Ltd —Telford
- Full-time
- Master's degree
- Project management
- Bachelor's degree
- Annual leave
Quick apply
10d
IT Security and Compliance Analyst
Holman —Birmingham
- £55,000 - £60,000 a year
- Hybrid work
- Microsoft Office
- Contracts
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Principal Building Structures Engineer
Amey Ltd —Telford
- Annual leave
Quick apply

I want to receive the latest job alerts for insurance account representative in kidderminster, wor

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

insurance account representative jobs near kidderminster, wor

Customer Support Representative

Avensys UK Ltd -
Kidderminster

Apply Now

Job details

Full-time
£26,000 a year
7 days ago

Benefits

Annual leave
Company pension
Private medical insurance
Sick pay

Qualifications

Customer service
Computer literacy
GCSE
Database management
Customer support
Communication skills
Time management

Full job description

ABOUT US

Avensys is the UK’s largest independent bio-medical engineering company. We are medical device experts and we’re proud to play our part assisting healthcare providers across the UK and abroad. Our offering is simple, we can take care of all of your medical device needs including supply, maintenance, resale/disposal and training – leaving our customers to focus on providing excellent patient care.

Independence means that we are not aligned with any particular manufacturers, and consequently, we only ever seek to provide the best service for our customers. We make sure that devices are kept in service and that any device procured through Avensys is the one that best suits our customers requirements – not the one that works best for us.

When dealing with medical devices, mistakes can cost lives, which is why our culture puts staff training at the forefront of what we do. We believe providing first-class training to our employees empowers them to provide the premium, reliable service that we strive for and is the best way to guarantee patient safety.

We are dedicated to providing the highest quality service in the industry. As an ISO9001, ISO13485 and ISO14001 accredited company, you can rest assured that our processes, environmental credentials and systems infrastructure are of the highest standard and that you will receive industry-leading services, excellent communication and total regulatory compliance.

We have an exciting opportunity for an experienced Customer Support Representative to join our Customer Support Team. This role is based at our Head Office in Kidderminster.

THE ROLE

The role is responsible for being the first port of call for customers, managing their accounts effectively and to be their technical support experts with our engineers operating nationally.

KEY RESPONSIBILITIES

Customer liaison consistently via phone and email
Planning and booking of maintenance and service visits for customer accounts
Booking in of service jobs, including contacting the customer, arranging the paperwork
Effectively following up to service visits, including updating the database for customer accounts, completing post maintenance reports and raising job cards for repairs or additional required/requested work
Booking in of reactive maintenance and repair calls, on site and in the workshop, making sure all logistics are effective
Answering customer queries over the phone and by email
Database management, this includes updating H-IMS with servicing information to ensure the account is all up to date with relevant information e.g., repairs service reports, additions, and deletions
Auditing ongoing work of the engineer including assets and job cards
Pulling data for monthly diary planning
Planning and logistics to ensure work is booked in a timely and cost-effective manner, this includes managing engineers’ time on site with workload and repairs etc.
Liaising with and maintaining strong relationships with engineers
You will be required to carry a pager and be on an on-call rota

ABOUT YOU

Customer Service Experience
Ability to build and maintain relationships
Comfortable in a high-pressured environment
Motivation to exceed themselves and achieve KPI targets
Multitasking, prioritising, planning and time management
Excellent communication skills
Confident in problem solving
Computer Literate
GCSE Maths and English
Collaborative team player with a positive attitude, committed to achieving shared goals

THE TERMS

Contract Term: Permanent

Hours of Work: 37.5 per week, Monday to Friday - 1 hour unpaid lunch break

Annual Leave: 25 days holiday + bank holidays (rising with service to a maximum of 28 days)

Salary: £26,000.00

Benefits: Pension scheme, enhanced family friendly benefits, private medical insurance after 1 year of service, sick pay scheme.

You will be required to proof of right to work in the UK.

If you think you could be the right person to join our friendly team, we would love to hear from you

A Note from Us Due to the high volume of applications, we may not be able to offer individual feedback. However, if your application is successful, you’ll be contacted within seven working days.

Apply Now

Refine Your Search

insurance account representative jobs in kidderminster, wor

Customer Support Representative

Water Treatment Sales Representative - North West

Sales Administrator

Motor Claims Handler

Virtual Key Account Manager

JUNIOR SALES ADVISOR

Junior Commercial Advisor

Chief of Staff to the Chief Executive Officer

Senior Financial Lines Claims Adjuster

Head of Events

Technical Lead

SALES EXECUTIVE

JUNIOR SALES CONSULTANT

Brand Ambassador

Virtual Area Sales Manager - Distribution

Paralegal - Sports Liability

Evaluation Specialist: Associate / Associate Director

Project Director - Rail

IT Security and Compliance Analyst

Principal Building Structures Engineer

I want to receive the latest job alerts for insurance account representative in kidderminster, wor

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected