Head of customer service Work, Jobs in Kidlington, Oxf (with Salaries)

HR Advisor
Savona Provisions Ltd —Kidlington
- £40,000 - £43,000 a year
- Full-time
- Hospitality
- Human resources
- Food service
- Free parking
- Life insurance
Quick apply
3d
Enforcement Agent - Merton
Dukes Bailiffs Limited —Merton
- £28,500 - £100,000 a year
- Full-time
- Leadership
- Communication skills
- Negotiation
- Health & wellbeing programme
- Flexitime
Quick apply
Personal Assistant
Thomas Franks Ltd —Hook Norton
- £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Work from home
- Employee assistance programme
Quick apply
Customer Sales Manager
Aria Care —Farmoor
- £45,000 a year
- Weekend availability
- Nursing home
- Sales
- Business development
5d
Project Manager, Operational Excellence
Wiley —Oxford
- £40,200 - £57,533 a year
- Full-time
- PMP
- Master's degree
- Project management
PMO Analyst
Wiley —Oxford
- £40,200 - £57,533 a year
- Full-time
- Project management
- Organisational skills
- Agile
Property Maintenance Administrator
Lucy Properties - BU —Oxford
- Maintenance
- English
- Administrative experience
10d
Sales Coordinator
Wiley —Oxford
- £25,353 - £31,384 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
General Manager
Vertu Motors —Banbury
- £90,000 - £120,000 a year
- Full-time
Quick apply
Senior Graduate Admissions Manager
University of Oxford —Oxford
- £49,119 - £58,265 a year
- Full-time
- Customer service
- University
- IT
- Annual leave
13d
Head of Projects
Chris Lewis Group —Oxford
- Microsoft Excel
- Management
- Microsoft Office
Head of B2B Acquisition Sales
Gigaclear —Abingdon
- Full-time
- Hybrid work
- Sales
- Leadership
- Employee assistance programme
Quick apply
Ticketing Manager
Silverstone —Silverstone
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Medical Administration Team Lead
GenesisCare UK —Littlemore
- Up to £37,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
3d
Head Chef
Wilson Vale Catering Ltd —Oxford
- £45,000 - £50,000 a year
- Full-time
- Hospitality
- Customer service
- Communication skills
- Paid training
- Employee assistance programme
Quick apply
Business Development Manager
Greenplant Limited —Oxford
- £30,000 - £60,000 a year
- Weekend availability
- CRM software
- Sales
- Business development
- Free parking
Quick apply
4d
Head of F&B Strategy
TravelodgeHotels —Thame
- Up to £120,000 a year
- Hybrid work
- Bar
- Employee discount
Quick apply
Used Agricultural Machinery Sales Specialist
Farol Ltd. —Thame
- £30,000 - £35,000 a year
- Full-time
- Travel
- IT
- Health & wellbeing programme
- Employee discount
Quick apply
6d
Head of Spa - Soho Farmhouse
Soho House & Co. —Bicester
- Hospitality
- Merchandising
- Leadership
- Employee discount
Quick apply
Senior Project Manager
Wiley —Oxford
- £53,000 - £75,867 a year
- Full-time
- PMP
- Project management
- AI

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HR Advisor

Savona Provisions Ltd
Kidlington

Quick apply

Job details

Permanent | Full-time
£40,000 - £43,000 a year
3 days ago

Benefits

Free parking
Discounted or free food
Company pension
Life insurance
On-site parking

Qualifications

Hospitality
Driving Licence
Human resources
Food service
HRIS

Full job description

About Savona

Savona is a leading independent foodservice wholesaler with over 50 years of experience supplying chefs, caterers, and hospitality professionals across the South of England. What truly sets us apart isn’t just our products – it’s our people, our culture, and our customer-first mindset. We’re a business built on relationships. Every order, every delivery, every conversation is driven by one simple value: put the customer at the heart of everything we do. Our team takes pride in going the extra mile – anticipating needs, solving problems, and delivering a service experience that is personal, reliable, and refreshingly genuine.

We work fast, stay flexible, and think differently. As an independent company, we have the freedom to innovate, to act quickly, and to put doing the right thing above all else. Collaboration and integrity guide how we work – with our customers, our partners, and each other. At Savona, you’ll join a team that values initiative, celebrates fresh ideas, and supports each other to grow. We’re passionate about food, serious about service, and proud of the reputation we’ve built.

The Role

This role is responsible for delivering a proactive, professional, and commercially focused HR service across the business. You will support a multi-site foodservice wholesale environment, ensuring effective people practices, robust compliance, and a strong, engaged workforce.

As HR Advisor, you will establish key relationships with Line Managers based in London, Oxford and Devon. With a growing workforce of 300 employees, your role will be to provide advice, guidance and support to the business, as defined, in line with best practice, legislation, and company policy. You will be based at the Oxford Depot and be required to make quarterly or ad hoc visits to London and Devon Depots. As a 24/7 business with round the clock shifts, you will be expected to work flexibly at times to see that every Line manager has access to you and HR services. By joining Savona, you’ll have the opportunity, to make a measurable impact and to advocate the important part our people play in Savona’s business. Your knowledge experience and expertise will need to add value and the role will give you a broad opportunity to develop your skills to prepare you for the next stage of your career in HR.

Key Accountabilities

1. Recruitment and Retention (HR KPIs)

2. HR Best Practice (Investors in People)

Key Responsibilities

1.Deal with People related queries, providing accurate advice and support, including advice on absence, grievance and disciplinary to line management and escalating as necessary, to ensure compliance with company policies and procedures, best practice and relevant legislation.

2. Oversee onboarding, induction, and probation periods

3. Advise managers on employment law, best practice, and risk mitigation.

4.Participate in the recruitment and selection process including, being a point of contact for hiring managers, interviewing and coaching others to interview and take objective decisions with evidence, to optimise the process in line with company policies and legislation.

5.Manage the day-to-day activity concerning employee well-being to ensure all policies are met and people are supported.

6.Assist in the updating and implementation of policies and procedures to ensure they reflect current legislation and best practice and meet business requirements.

7.Coordinate and maintain the collection and input of accurate data and information to ensure data integrity is maintained and to inform management on trends and issues to enable appropriate action to be taken.

8.Design and deliver development activities, to assist in encouraging a climate of employee development and satisfaction in line with company values.

9.Support for a wide variety of organisational change HR projects including achieving Investors in People standard in 2027

10.Produce regular reports on turnover, absence, recruitment, and update business scorecard

Person Specification

· Has achieved CIPD Level 3

· Proven HR generalist experience in a fast paced, multisite environment

· Experience in foodservice, wholesale, or distribution

· Experience managing employee relations issues, recruitment, and performance processes with the ability to influence Line Manager action

· Track record of introducing meaningful practices across an Organisation

· Ability to engage with a range of stakeholders

· Ability to communicate at all levels

· Pragmatic with a solutions-focused approach.

· A good sense of humour with the ability to build relationships at all levels

· Full clean UK driving license

Employee Benefits

Company pension
Discounted or free food
Free parking
Life insurance
On-site parking
Non-contributory Cash Plan Scheme

Full time, 37.5 hours per week, Monday-Friday

For an informal discussion about the role, please contact Gill Parks, Head of HR on 07341 563716

Pay: £40,000.00-£43,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in kidlington, oxf

HR Advisor

Enforcement Agent - Merton

Personal Assistant

Customer Sales Manager

Project Manager, Operational Excellence

PMO Analyst

Property Maintenance Administrator

Sales Coordinator

General Manager

Senior Graduate Admissions Manager

Head of Projects

Head of B2B Acquisition Sales

Ticketing Manager

Medical Administration Team Lead

Head Chef

Business Development Manager

Head of F&B Strategy

Used Agricultural Machinery Sales Specialist

Head of Spa - Soho Farmhouse

Senior Project Manager

I want to receive the latest job alerts for head of customer service in kidlington, oxf

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