It support Work, Jobs in Kidsgrove, Sts (with Salaries)

IT Field Support Engineer (1st & 2nd Line)
Holdcroft —Stoke-on-Trent
- Windows
- Microsoft Office
- Travel
- Employee assistance programme
- Employee discount
Quick apply
VodafoneThree - Incident Specialist
Vodafone —Stoke-on-Trent
- Full-time
- Sales
- Continuous improvement
- Employee discount
3d
IT Assistant
Laurel Bank Surgery —Malpas
- £14 an hour
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
Quick apply
2d
1st line Service Desk Analyst
Clear Business —Sale
- £24,500 - £28,175 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- SharePoint
- Free parking
- Employee discount
Quick apply
8d
Technical Support (Telecoms) - 1st Line
Radius Limited —Crewe
- Full-time
- Hospitality
- Customer service
- Employee assistance programme
Quick apply
Helpdesk Administrator
Cygnet Health Care Limited —Stoke-on-Trent
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Employee discount
- Referral programme
6d
1st Line Support Technician
CTRL-S LTD —Stockport
- £24,750 - £30,000 a year
- Full-time
- Azure
- Customer service
- IT
- Health & wellbeing programme
- Flexitime
Quick apply
2d
2nd Line Support Analyst
Sharp —Stockport
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
- Annual leave
- Life insurance
IT Support Analyst
Charles River Laboratories —High Peak
- Full-time
- Hybrid work
- Microsoft Access
- Microsoft Outlook
- Sales
5d
Tier 2 Service Desk Engineer
The 848 Group —Stafford
- £31,000 - £38,000 a year
- Weekend availability
- Hybrid work
- Azure
- Customer service
- Travel
Quick apply
IT Specialist
Marine Systems Technology —Winsford
- £40,000 - £50,000 a year
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
1h
(Technical) Customer Service Advisor
Moving Intelligence —Stockport
- £26,000 - £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
6d
IT Client Support Specialist
Ecolab Inc. —Northwich
- Full-time
- Customer service
- IT
- Communication skills
5d
NWE IT Service Desk Intern
Bureau Veritas —Manchester
- Full-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
IT Technician
Stockport Council —Stockport
- £23,660 - £28,142 a year
- Full-time
- Hybrid work
- School
Service Coordinator (Helpdesk)
ISS Facility Services —Stoke-on-Trent
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Technical Support Advisor
Radius Limited —Crewe
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
11d
VodafoneThree - Incident Snr Specialist
Vodafone —Stoke-on-Trent
- Full-time
- Hybrid work
- Analysis skills
- Time management
- Employee discount
5d
Tier 3 Service Desk Engineer
The 848 Group —Stafford
- £39,000 - £50,000 a year
- Weekend availability
- Hybrid work
- Azure
- Customer service
- Travel
Quick apply
IT Technician
Express Solicitors —Manchester
- Up to £30,000 a year
- Windows
- Analysis skills
- Travel
- Employee assistance programme
16h

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IT Field Support Engineer (1st & 2nd Line)

Holdcroft -
Stoke-on-Trent

Quick apply

Job details

Benefits

Employee assistance programme
Employee discount
Referral programme

Qualifications

Driving Licence
Windows
Microsoft Office
Computer hardware
IT support
Computer networking
Customer support
Communication skills

Full job description

IT Field Support Engineer (1st & 2nd Line)

Location: Based in Stoke-on-Trent (with regular travel to dealership sites across the Midlands and North West)

Hours of work: Monday to Friday, 08:30–17:00

Are you a proactive tech-troubleshooter who loves being out in the field rather than stuck behind a desk all day? Holdcroft Motor Group is looking for an IT Field Support Engineer to join our central IT team. If you’re great with people and even better with technology, this is your chance to support our dealerships, ensuring our teams stay connected and our systems run seamlessly.

What You'll Get in Return

Varied Role: Enjoy a hands-on field-based position supporting multiple dealership locations across the region.

Career Development: Join a supportive and growing business that values ongoing learning and technical development.

Added Perks: Employee discounts, colleague referral bonus scheme, and access to an employee assistance programme.

As an IT Field Support Engineer, you’ll be the face of IT support across the business, helping staff overcome day-to-day technical challenges and ensuring systems remain operational.

Your responsibilities will include:

Hands-on Support: Providing 1st and 2nd line technical support for PCs, laptops, printers, and mobile devices.

Setup & Installation: Configuring and deploying new hardware and software across dealership locations.

Troubleshooting: Resolving network connectivity issues including Wi-Fi and cabling, along with software issues across Windows 10/11, Microsoft Office 365, and Google Workspace.

Security & Maintenance: Ensuring systems remain secure, updated, and compliant with the latest security patches.

We are seeking a proactive and technically capable individual with a passion for problem-solving and customer support:

What You Bring to the Table

IT Support Experience: Previous experience within a 1st or 2nd line IT support role is essential.

Technical Knowledge: Strong understanding of Windows operating systems, Microsoft Office/365, and basic networking including cabling, routers, and switches.

Hardware Skills: Comfortable installing, maintaining, and troubleshooting computer hardware and workstation setups.

Communication Skills: Able to explain technical concepts clearly and confidently to non-technical colleagues.

Driving Licence: A full UK driving licence is essential due to travel between dealership sites.

If you’re ready to hit the road and solve technical challenges as part of a supportive and growing IT team, apply now — we’d love to hear from you.

About Holdcroft

Holdcroft Motor Group is a leading automotive retailer committed to delivering exceptional customer service and building long-term relationships with our customers. We invest in our people, offering real career progression, ongoing development, and a supportive working environment where success is rewarded.

Quick apply

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IT Field Support Engineer (1st & 2nd Line)

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