Head of customer success Work, Jobs in Kilburn, Dby (with Salaries)

Central Operations Support
Mortgage Advice Bureau —Derby
- Up to £30,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
Service Coordinator
Rehlko —Heanor
- Full-time
- Employee assistance programme
Projects Administration
Rehlko —Heanor
- Full-time
- Organisational skills
- Communication skills
- Negotiation
- Employee assistance programme
- Employee discount
Customer Success Manager
Wireless Logic mdex GmbH —Coalville
- Hybrid work
- Organisational skills
- Leadership
- Communication skills
11h
Head Of Sales
First Fence —Swadlincote
- Monday to Friday
- CRM software
- Management
- Sales
- Annual leave
- Employee discount
Quick apply
Senior Complaints Insight Specialist
Capital One UK —Nottingham
- Full-time
- Analysis skills
- Annual leave
Lettings Operations Manager
Challenge Limited —Mansfield
- £38,000 - £42,000 a year
- Full-time
- Management
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
9d
Group Category Manager
Mortgage Advice Bureau —Derby
- Up to £55,000 a year
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Negotiation
- Annual leave
- Employee discount
Quick apply
Portfolio Analyst
TheNottingham —Nottingham
- £48,000 a year
- Hybrid work
- Project management
7d
Head of Business Segment GMP Testing
Sartorius —Nottingham
- Full-time
- Hybrid work
- Doctoral degree
- Sales
- English
Production Specialist
UNiDAYS —Nottingham
- Hybrid work
- CRM software
- Salesforce
- No experience needed
- Employee assistance programme
1d
Talent Coordinator - 12m FTC
CEVALogistics —Ashby-De-La-Zouch
- Up to £32,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee discount
11d
Head of Marketing
TheNottingham —Nottingham
- Hybrid work
- Communication skills
Inspection Section Lead
Atlas Composites Technologies Ltd —Ilkeston
- Management
- Analysis skills
- In-person
Quick apply
Purchasing Assistant
TLA Distribution Ltd —Nottingham
- £26,727.60 a year
- Overtime
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
2d
Reservations Coordinator
Mercure Nottingham Sherwood Hotel —Nottingham
- £14.50 an hour
- Part-time
- Hotel
- Analysis skills
- Restaurant
- Free parking
- Employee assistance programme
Quick apply
2d
Service Desk Technician
Mortgage Advice Bureau —Derby
- £26,100 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
Quick apply
7d
Business Development Manager (Corporate)
Pall-Ex UK Ltd —Coalville
- £50,000 a year
- Full-time
- Sales
- Business development
- Continuous improvement
- Free parking
- Annual leave
Quick apply
10d
HR Administrator
Derby County Football Club —Derby
- £24,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Quick apply
2d
Head of Project Practice
MHR INTERNATIONAL UK LIMITED —Ruddington
- Leadership
- Communication skills
- Employee discount
- Referral programme
7d

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head of customer success jobs near kilburn, dby

Central Operations Support

Mortgage Advice Bureau -
Derby

Quick apply

Job details

Full-time
Up to £30,000 a year

Benefits

Annual leave
Company pension
Private medical insurance
Employee discount
Flexible schedule

Qualifications

Customer service
IT
Communication skills
Banking

Full job description

Central Operations Support
Permanent, Full-time
Hybrid - 3 days at our Derby office, 2 days working from home
Up to £30,000 plus benefits

About the role

We’re looking for 3 additional members of our Central Operations Support team as we continue to grow and expand. We're looking for customer-focused problem solvers, supporting our Field Sales teams, ARs (Appointed Representative) and Mortgage Adviser network to keep everything running smoothly.

You’ll be the go-to support partner, handling a wide range of day-to-day queries, resolving issues quickly and confidently while driving new initiatives across the business. It’s an agile and dynamic environment where priorities can shift quickly, so you’ll need to be adaptable, proactive and ready to learn.

What You’ll Be Doing

Acting as a first point of contact for Sales teams, ARs and Advisers, handling queries with confidence and professionalism
Supporting banking and financial queries - you'll need strong attention to detail and numerical confidence
Managing day-to-day operational support requests, ensuring timely resolution and follow-up
Building strong, collaborative relationships across Field Sales, Regional Sales Directors and head office teams
Support with onboarding new Advisers and supporting them as they embed into the network
Supporting the roll-out of new initiatives and projects, ensuring clear communication and adoption
Working across multiple internal systems (including MIDAS), maintaining accuracy and efficiency
Identifying issues, suggesting improvements and contributing to continuous improvement
Supporting marketing activity and wider business initiatives

About You

We’re looking for someone who thrives in a support-driven, customer-focused environment, rather than a traditional account management role.

You’ll bring:

A strong customer service or operational support background
Confidence speaking to stakeholders at all levels
An engaging, personable communication style with excellent telephone skills - you're not afraid to pick up the phone
The ability to learn quickly and adapt in a fast-moving environment
Strong IT skills with experience working across multiple systems
Good financial awareness or experience handling banking/financial queries
A proactive, problem-solving mindset with strong attention to detail
The ability to manage workload, prioritise effectively and work well under pressure
A positive attitude and a genuine team focus

?? Recruitment Process

1st stage: Face to face interview with our hiring team at our Derby office

What’s In It For You?
?? Private Medical Insurance (Vitality), 25 days annual leave (increasing to 28 with service) plus your birthday off, matched pension contribution (L&G), share save scheme (Equinity), retail discounts, free entertainment tickets, plus much more!
? Flexible working hours with hybrid working for Head Office roles (as agreed with your line manager)
?? A wide range of Learning & Development offers, from 121 coaching to qualification support, helping you to grow and thrive in your career
?? A supportive, inclusive culture with forums you're welcome to join from day 1, using your voice to make MAB an even better place to work

Everyone is Welcome
At MAB, we value different experiences and perspectives which adds diversity and value to our culture. As an equal opportunities employer, we are committed to creating an environment where everyone feels welcomed, included and heard for who they are. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us.

We are committed to reducing barriers in every stage of our recruitment process so everyone feels they can bring their best self when applying for new opportunities at MAB. If you’d like to hear how we can support you by adjusting our process, from application to interview and onboarding, please contact [email protected].

Use of AI
We recognise that AI tools can be a helpful way to articulate your qualities, skills and experience when applying for roles. It’s important to us, however, that we see the real you throughout the recruitment process. We hire real people, not polished personas! We simply ask that you consider carefully how and where you use AI during your application, so we can hear your own thoughts and meet your authentic self.

Please note we are unable to consider candidates requiring visa sponsorship at this moment in time. We won't be accepting speculative CVs from recruitment agencies, with a full PSL in place.

#LI-HB1

Mortgage Advice Bureau (MAB) PLC is the UK’s leading mortgage network. We’re experts in Mortgage and Protection advice, with over 200 awards and counting. We’re proud of our reputation in the industry and of our people, who continue to be the heart of MAB’s success.

To see our company ratings please click below:

Capital House, Derby, DE24 8QR

Quick apply

Refine Your Search

head of customer success jobs in kilburn, dby

Central Operations Support

Service Coordinator

Projects Administration

Customer Success Manager

Head Of Sales

Senior Complaints Insight Specialist

Lettings Operations Manager

Group Category Manager

Portfolio Analyst

Head of Business Segment GMP Testing

Production Specialist

Talent Coordinator - 12m FTC

Head of Marketing

Inspection Section Lead

Purchasing Assistant

Reservations Coordinator

Service Desk Technician

Business Development Manager (Corporate)

HR Administrator

Head of Project Practice

I want to receive the latest job alerts for head of customer success in kilburn, dby

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