Technical associate Work, Jobs in Killamarsh, Dby (with Salaries)

Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
Associate Business Analyst
EtioGlobal —Sheffield
- £500 a day
- Analysis skills
- No degree
- Agile
Research Technician
Syensqo —Heanor
- Engineering
- Communication skills
- Language training provided
Quick apply
4d
Sales Associate
Castore —Sheffield
- Sales
- Communication skills
Quick apply
Customer Success Manager
Tes Global —Sheffield
- Full-time
- Hybrid work
- IT
- In-person
- School
- Annual leave
- Employee assistance programme
Quick apply
RSM Power and Lighting
Atlas Copco Group —Sheffield
- English
- In-person
12d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Sheffield
- £3,800 a month
- Full-time
- Sales
Quick apply
Associate - Commercial Litigation
Flint Bishop —Sheffield
- Full-time
- Business development
- Leadership
- Communication skills
- Employee discount
- Life insurance
Quick apply
Paraplanner
Harper Financial Associates —Wakefield
- £30,000 - £50,000 a year
- Full-time
- Analysis skills
- Organisational skills
- Financial services
- Free parking
- Employee discount
Quick apply
Associate Technical Account Manager
Mindbody —Sheffield
- Remote
- Microsoft Office
- SQL
- Project management
Quick apply
Research Associate (Statistical Population Ecology)
University of Sheffield —Sheffield
- £38,784 - £39,906 a year
- Full-time
- Hybrid work
- Doctoral degree
- Data analysis skills
- Analysis skills
- Annual leave
- Employee discount
Sales Manager
Regal Rexnord —Rotherham
- Full-time
- Hybrid work
Data Analytics Engineer (Microsoft Fabric)
Gripple —Sheffield
- Full-time
- Microsoft Excel
- SQL
- Communication skills
Service Coordinator
Rehlko —Heanor
- Full-time
- Employee assistance programme
Research Associate (Simulation of Irradiation Damage in Fusion Materials)
University of Sheffield —Sheffield
- £38,784 a year
- Full-time
- Hybrid work
- Doctoral degree
- Master's degree
- Bachelor's degree
- Annual leave
- Employee discount
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Sheffield
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Manufacturing Director - Sheffield
Mondelēz International —Sheffield
- Full-time
- Maintenance
- Project management
- Leadership
QA Administrator
Syensqo —Heanor
- Organisational skills
- IT
- Communication skills
- Language training provided
Quick apply
SALES EXECUTIVE
Verisure Services (UK) Limited —Chesterfield
- £3,800 - £6,000 a month
- Full-time
- Sales
Quick apply
Applications Manager
Leviat —Sheffield
- Full-time
- Computer Science
- APIs
- IT
- Free parking
- Annual leave
Quick apply

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technical associate jobs near killamarsh, dby

Service Desk Analyst - Tier I

ITA Group Inc
Wakefield

Quick apply

Job details

Full-time
£27,000 - £30,000 a year

Qualifications

Desktop support
Computer Science
Customer service
Windows
Analysis skills
Remote access software
IT support
Communication skills
Time management
Information Technology

Full job description

POSITION PURPOSE:

The Service Desk Analyst - Tier I provides first-level technical support to end-users, with the goal of delivering high levels of customer service and efficiency. This position is responsible for receiving, triaging, and resolving IT-related issues and requests from employees across the organization.

ACCOUNTABILITIES & PERFORMANCE EXPECTATIONS:

Serve as the first point of contact for all IT-related issues and requests from end-users.
Receive, log, and prioritize incoming service desk tickets through various channels (phone, email, chat, self-service portal).
Provide first-level diagnosis and resolution for a wide range of software, hardware, and network issues.
Escalate complex issues to appropriate Tier 2 or Tier 3 support teams when necessary.
Maintain accurate and detailed documentation of all service desk interactions and resolutions.
Assist users with basic software and hardware installations, configurations, and troubleshooting.
Provide guidance and support for company-approved applications and systems.
Contribute to the development and maintenance of the service desk knowledge base.
Identify and report recurring issues or trends to the Service Desk Team Lead.
Participate in ongoing training to stay current with new technologies and support processes.
Assist in the onboarding process for new employees by setting up accounts and providing basic IT orientation.
Maintain a high level of customer service, ensuring user satisfaction with each interaction.
Adhere to IT security policies and procedures in all support activities.
Participate in after-hours support rotation as needed.

POSITION REQUIREMENTS

Associate degree in Information Technology, Computer Science, or related field preferred. Equivalent experience may be considered.
1-2 years of experience in IT support or customer service role preferred.
Strong knowledge of Windows operating systems and Microsoft 365 suite.
Basic understanding of network concepts and troubleshooting.
Familiarity with remote desktop support tools and ticketing systems.
Excellent communication skills, both verbal and written.
Strong problem-solving and analytical skills.
Ability to explain technical concepts to non-technical users.
Customer-oriented mindset with a focus on user satisfaction.
Ability to work effectively in a team environment.
Excellent time management and prioritization skills.
Willingness to learn and adapt to new technologies and processes.
To be willing to perform some tasks outside of this job description as required by the business.

C2 Events, part of ITA Group, is a UK-based event production agency that creates and delivers compelling live, virtual, and hybrid experiences for global brands. Known for its creative approach and executional excellence, C2 brings complex events to life from strategy through delivery.

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Refine Your Search

technical associate jobs in killamarsh, dby

Service Desk Analyst - Tier I

Associate Business Analyst

Research Technician

Sales Associate

Customer Success Manager

RSM Power and Lighting

JUNIOR SALES ADVISOR

Associate - Commercial Litigation

Paraplanner

Associate Technical Account Manager

Research Associate (Statistical Population Ecology)

Sales Manager

Data Analytics Engineer (Microsoft Fabric)

Service Coordinator

Research Associate (Simulation of Irradiation Damage in Fusion Materials)

JUNIOR SALES CONSULTANT

Manufacturing Director - Sheffield

QA Administrator

SALES EXECUTIVE

Applications Manager

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