Customer solutions specialist Work, Jobs in Kilmarnock, Eay (with Salaries)

Travel Consultant (Troon, Stewart Travel)
Brooklyn Travel —Troon
- Sales
- Customer service
- Communication skills
Quick apply
IT Support Apprentice
QA Apprenticeships —Glasgow
- £18,000 a year
- Full-time
- Communication skills
Customer Experience Advisor
Maryhill Housing —Glasgow
Accounts Assistant / Payroll Administrator
Billy Bowie Special Projects Ltd —Kilmarnock
- £14.99 - £15.00 an hour
- Part-time
- Microsoft Office
- IT
- In-person
Quick apply
4d
Technical Sales Specialist
Alliance Automotive Group LV —Glasgow
- Sales
- Customer service
- IT
Quick apply
Customer Service Agent
Northgate Vehicle Hire —Glasgow
- £28,734 a year
- Customer service
- Employee discount
Quick apply
5h
IOS Developer
CGI —Glasgow
- Full-time
- Continuous improvement
- Software development
- APIs
Quick apply
Regional Operations Manager
Cross Rental Services Group —Hamilton
- Full-time
- Travel
- HVAC
- IT
- Sick pay
Quick apply
Hire Desk Controller
Mabey Hire —Glasgow
- Full-time
- Customer service
- IT
Quick apply
1d
Outbound Sales Advisor
VKY Intelligent Automation —Glasgow
- £13 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Annual leave
- Employee discount
Quick apply
6d
Technician
RoukenBio —Motherwell
- From £24,479 a year
- English
- Referral programme
11d
Software Engineer (Java)
CGI —Glasgow
- Full-time
- Hybrid work
- DevOps
- Java
- Travel
Quick apply
Test Analyst
Systal Technology Solutions —Hamilton
- Full-time
- Analysis skills
- In-person
- Communication skills
14d
Customer Service Expert
Teleperformance —Glasgow
- £12.71 an hour
- Full-time
- Customer service
- In-person
- Paid training
- Employee assistance programme
Parts Advisor
Elite Land Rover —Clydebank
- £29,000 - £33,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
Quick apply
5d
Colour Specialist
Scottish Leather Group —Bridge of Weir
- £0.01 a year
- Communication skills
- Free parking
- Annual leave
Quick apply
12d
Customer Service Representative Lloyds Banking Group Disputes
Teleperformance —Glasgow
- £27,081.60 a year
- Full-time
- Customer service
- English
- Financial services
- Annual leave
- Employee discount
Development & Stat Process Support Lead
Iberdrola Group —Cambuslang
- £66,000 - £82,500 a year
- No degree
- Contracts
- Communication skills
- Annual leave
- Employee discount
12d
Project Manager / Estimator
Burnhouse Engineering and Fabrication Ltd —Beith
- From £48,000 a year
- Full-time
- Microsoft Powerpoint
- CAD
- Engineering
- Free parking
Quick apply
5d
Mobility Specialist
Allied Vehicles —Glasgow
- £0.01 a year
- Sales
- Customer service
- Driving
- Free parking
- Annual leave
Quick apply
1h

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customer solutions specialist jobs near kilmarnock, eay

Travel Consultant (Troon, Stewart Travel)

Brooklyn Travel -
Troon

Quick apply

Job details

Permanent

Qualifications

Sales
Customer service
Communication skills

Full job description

Join the team at our Troon store!

Stewart Travel, the Retail arm of Brooklyn Travel Group, is one of our most varied departments encompassing Travel Sales, Admin Support, Product and Customer Service functions. As an independent travel Agent, we have the ability to sell all types of holidays, to any destination from our 11 stores across Scotland and Northern Ireland. We also offer a multi-channel approach for ease and flexibility of booking. Our aim is to provide our customers with a seamless journey from initial enquiry to their Welcome Home’ call, as exceptional customer service is at the heart of what we do.

Role Information

An ambassador for Stewart Travel, the Travel Consultant role is exciting, varied and fast-paced. We pride ourselves in our exceptional customer service and expect you to continuously work to our values. You will be passionate about travel and have a genuine interest in travelling and creating experiences for your customers. Working for Stewart Travel, you have the opportunity to tailor holidays to your customer’s needs, allowing you to demonstrate your knowledge and experience, and produce experiences that are not ‘off-the-shelf’.

This role is based in our store in Troon and can be full time or part time.

Duties and Responsibilities

Have good working knowledge of all major tour operator and airline products to be able to match needs of your customer, and strive to continuously improve your knowledge of our products
Represent the Stewart Travel Retail team, offering exceptional travel advice and information face to face, by email and over the phone
Communicate professionally & confidently with customers, listening to their needs and finding the most appropriate travel solution for them
Book holidays using the correct process and systems, including flights, hotels, transfers and excursions
Have the ability to tailor make holidays and cruises to fit customer requirements
Maximize sales and the customer experience by suggesting upgrades and additional products
Take payments for deposits, holidays and other travel related expenses in the correct and secure manner
Always look for innovative ways to generate new business
Take ownership & contribute to team goals & targets whilst striving to achieve maximum profit on individual sales

Knowledge, Skills and Experience

Have a good understanding of travel products including Tour Operators and Airlines
High standard of verbal and written communication skills
Confident in talking to customers both face to face and online
Ability to work in a challenging, fast paced, sales environment
Ability to multi-task and prioritise
Strong customer service skills
Ability to work autonomously but also as part of a small team
Ability to be flexible and support other retail branches as required

Company Overview

Brooklyn Travel Group is one of the UK's fastest-growing travel companies, bringing together a family of award-winning specialist travel brands under one umbrella. Since our formation in 2018, we've built a reputation for delivering exceptional holidays through world-class service and a commitment to quality at value-for-money prices. Our diverse portfolio includes some of the most respected names in specialist travel, from Stewart Travel - our flagship Scottish agency chain crowned UK's Best High Street Travel Agency for three consecutive years - to luxury specialists like Villa Select and Destinology, alongside cruise experts CruiseKings and Scotland's Cruise Centre, golf holiday specialists GolfKings, USA and Canada travel experts North American Travel Service and My Canada Trips, Canterbury Travel (the UK's leading Lapland holiday provider) and flights specialists Faremine. With over 120,000 passengers traveling with our brands annually, Brooklyn Travel Group offers an exciting opportunity to be part of a dynamic, growing organization that's making a real impact in the travel industry through specialist expertise and award-winning service excellence.

Quick apply

Refine Your Search

customer solutions specialist jobs in kilmarnock, eay

Travel Consultant (Troon, Stewart Travel)

IT Support Apprentice

Customer Experience Advisor

Accounts Assistant / Payroll Administrator

Technical Sales Specialist

Customer Service Agent

IOS Developer

Regional Operations Manager

Hire Desk Controller

Outbound Sales Advisor

Technician

Software Engineer (Java)

Test Analyst

Customer Service Expert

Parts Advisor

Colour Specialist

Customer Service Representative Lloyds Banking Group Disputes

Development & Stat Process Support Lead

Project Manager / Estimator

Mobility Specialist

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