Hotel & accommodations guest services staff Work, Jobs in Kilmarnock, Eay (with Salaries)

Hotel Receptionist
The Fenwick Hotel —Kilmarnock
- £13,220 - £14,000 a year
- Part-time
- Bilingual
- Hospitality
- Customer service
- Free parking
Quick apply
Ground Floor Team Member
Premier Inn —Ayr
- Up to £13.06 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
hotel day ambassador
citizenM —Glasgow
- £2,278.91 a month
- Weekend availability
- English
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
hotel night ambassador
citizenM —Glasgow
- £2,278.91 a month
- Weekend availability
- English
- Hotel
- Employee discount
- Flexible schedule
Quick apply
Receptionist (Part Time 8 Hours)
Dalata —Glasgow
- £12.71 an hour
- 8 hour shift
- Customer service
- Hotel
- Communication skills
- Employee assistance programme
Quick apply
2d
Part Time Hotel Receptionist
The Burnside Hotel —Glasgow
- From £13 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
Quick apply
Front Office Associate
Glasgow Marriott Hotel —Glasgow
- £12.71 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
4d
Team Member
Atlas Hotels —Paisley
- £12.95 an hour
- Bar
- Hotel
- Restaurant
- Employee discount
- Referral programme
Quick apply
4d
Receptionist
Ibis Styles Glasgow Central —Glasgow
- £26,523 a year
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
4d
Front Desk Receptionist
Harley Street Medics Ltd —Glasgow
- £12.90 - £13.50 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
Quick apply
5d
Night Audit
Motel One —Glasgow
- Full-time
- English
- Hotel
- Front desk
Quick apply
Night Porter
RAD Hotel Group —Glasgow
- £11.10 - £12.96 an hour
- Part-time
- Hospitality
- Bar
- Customer service
- Employee discount
Quick apply
9d
Holiday Sales - Receptionist - HS1
Parkdean Resorts —Ayrshire
- Weekend availability
- Hospitality
- Customer service
- Administrative experience
- Store discount
- Employee assistance programme
Quick apply
3d
Hotel Receptionist - Courtyard by Marriott Glasgow SEC
Hotel Co 51 —Glasgow
- £13.27 an hour
- Full-time
- English
- Hotel
- Front desk
- Employee discount
Quick apply
Night Receptionist - Courtyard by Marriott Glasgow SEC
Hotel Co 51 —Glasgow
- £13.58 an hour
- Full-time
- English
- Hotel
- Accounting
Quick apply
Night Auditor (Night Crew Member) - Moxy Glasgow Merchant City
Hotel Co 51 —Glasgow
- £13 - £53 an hour
- Full-time
- Hotel
- Hotel experience
- Employee discount
Quick apply
4d
Casual Team Member Nights
Atlas Hotels —Hamilton
- £12.71 an hour
- Night shift
- Bar
- Restaurant
Quick apply
1d
Hotel Team Member - Part Time
Travelodge —Glasgow
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
1d
Crew Leader - Moxy Glasgow Merchant City
Hotel Co 51 —Glasgow
- £31,366 a year
- Full-time
- English
- Hotel
- Hotel experience
- Employee discount
Quick apply
Receptionist
RAD Hotel Group —Glasgow
- £11.05 - £12.91 an hour
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Employee discount
Quick apply
19h

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Hotel Receptionist

The Fenwick Hotel -
Kilmarnock

Quick apply

Job details

Permanent | Part-time | Fixed term contract
£13,220 - £14,000 a year

Benefits

Free parking
On-site parking

Qualifications

Bilingual
Hospitality
Multilingual
Customer service
Filing
Front desk
Guest services
Phone etiquette
Communication skills
Hotel experience

Full job description

Job Summary

We are seeking a friendly and professional Hotel Receptionist to join our team. The successful candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming environment. This role involves managing guest check-ins and check-outs, handling reservations, and addressing guest enquiries with courtesy and efficiency. Multilingual skills and hospitality experience are highly valued to enhance guest satisfaction and support a diverse clientele. The position offers an excellent opportunity to develop your career within the hospitality industry.

Duties

Greet guests warmly upon arrival and assist with check-in procedures
Manage guest reservations, cancellations, and modifications accurately using the booking system
Handle guest enquiries via phone, email, or in person with professionalism and courtesy
Provide information about hotel facilities, local attractions, and services to enhance guest experience
Process payments efficiently and issue receipts or invoices as required
Coordinate with housekeeping and maintenance teams to ensure rooms are prepared to standard
Maintain a tidy and organised reception area at all times
Address guest concerns promptly and escalate issues when necessary to ensure satisfaction
Support administrative tasks such as data entry, filing, and reporting as needed

Experience

Previous experience in hotel reception or customer service roles is preferred but not essential; training will be provided
Strong communication skills, including phone etiquette and interpersonal abilities
Multilingual or bilingual capabilities are advantageous for serving a diverse guest profile
Knowledge of hospitality standards and guest services practices is desirable
Ability to remain calm under pressure and handle multiple tasks efficiently
Organised with excellent attention to detail to ensure smooth daily operations

This role offers an engaging environment within the hospitality sector, ideal for individuals passionate about delivering outstanding guest experiences. The position requires a professional attitude, adaptability, and a genuine enthusiasm for assisting others.

Pay: £13,220.00-£14,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

hotel & accommodations guest services staff jobs in kilmarnock, eay

Hotel Receptionist

Ground Floor Team Member

hotel day ambassador

hotel night ambassador

Receptionist (Part Time 8 Hours)

Part Time Hotel Receptionist

Front Office Associate

Team Member

Receptionist

Front Desk Receptionist

Night Audit

Night Porter

Holiday Sales - Receptionist - HS1

Hotel Receptionist - Courtyard by Marriott Glasgow SEC

Night Receptionist - Courtyard by Marriott Glasgow SEC

Night Auditor (Night Crew Member) - Moxy Glasgow Merchant City

Casual Team Member Nights

Hotel Team Member - Part Time

Crew Leader - Moxy Glasgow Merchant City

Receptionist

I want to receive the latest job alerts for hotel & accommodations guest services staff in kilmarnock, eay

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