Records manager Work, Jobs in Kilmarnock, Eay (with Salaries)

Distillery Commercial Coordinator
Lochlea Distilling Company Limited —Kilmarnock
- £27,000 - £31,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Annual leave
- Employee discount
Quick apply
16h
Service Officer (Contracts & Commissioning) - EAY12693
East Ayrshire Council —Kilmarnock
- £47,793 - £50,669 a year
- Full-time
- Hybrid work
- Contracts
- In-person
- Work from home
12d
Facilities Manager
OCS Group —Kilmarnock
- Team management
- Leadership
Quick apply
Housing Support Officer - EAY12406
East Ayrshire Council —Kilmarnock
- £29,666 - £31,613 a year
- Full-time
- Remote
- In-person
- Work from home
12d
Customer Experience Assistant - EAY12753
East Ayrshire Council —Kilmarnock
- £15.35 - £16.07 an hour
- Part-time
- Customer service
- Experience working with children
12d
Development Co-ordinator (Group X)
Ayrshire360 —Kilmarnock
- £29,666 - £31,613 a year
- Experience working with children
12d
Clerical Assistant, Kilmarnock Academy
East Ayrshire Council —Kilmarnock
- £26,190 - £27,300 a year
1d
Clerical Assistant, Grange Academy - EAY12757
East Ayrshire Council —Kilmarnock
- £26,190 - £27,300 a year
- Temporary
6d
Service Officer (Contracts & Commissioning)
East Ayrshire Council —Kilmarnock
- £47,793 - £50,669 a year
- Experience working with children
- Contracts
12d
Clerical Assistant, Grange Academy
East Ayrshire Council —Kilmarnock
- £12,354 - £27,300 a year
- Temporary
6d
Clerical Assistant, Kilmarnock Academy - EAY12640
East Ayrshire Council —Kilmarnock
- £26,190 - £27,300 a year
- Part-time
1d
Customer Experience Assistant
Ayrshire360 —Kilmarnock
- £15.35 - £16.07 an hour
- Customer service
12d
Project Manager
Buzzworks Holdings —Kilmarnock
- Full-time
- Hospitality
- Contracts
- Construction experience
- Employee discount
Quick apply
6d
Outreach Manager
Abbeycare Scotland —Erskine
- £37,500 - £40,000 a year
- Weekend availability
- Management
- Computer literacy
- Data entry
- Free parking
- Sick pay
Quick apply
20h
Housing Support Officer
East Ayrshire Council —Kilmarnock
- £29,666 - £31,614 a year
- Experience working with children
12d
Flexographic Printer
REFLEX LABELS LIMITED —Kilmarnock
- Full-time
- Customer service
- Continuous improvement
- Quality control
Service Manager - Alcohol and Drug Services
East Ayrshire Council —Kilmarnock
- £63,391 - £70,303 a year
12d
Team Leader - Admissions Department
Abbeycare Scotland —Inchinnan
- £34,000 - £35,000 a year
- Weekend availability
- CRM software
- Supervising experience
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
1h
Food Safety and Compliance Officer
Food Safety and Compliance Officer —Ayr
- £2,800 - £3,200 a month
- Full-time
- Microsoft Word
- In-person
- Communication skills
Quick apply
3d
Branch Manager
Connells Group —Kilmarnock
- Full-time
- Training & development
- Leadership
Quick apply
6d

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Distillery Commercial Coordinator

Lochlea Distilling Company Limited
Kilmarnock

Quick apply

Job details

Permanent | Full-time
£27,000 - £31,000 a year
16 hours ago

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Sales support
Inbound customer enquiry call handling
Stakeholder liaison
Administrative support experience
Internal department liaison
Microsoft Office Suite
Complaint handling
Analysis skills
Organisational skills
Customer interaction
Public relations
Affiliate marketing

Full job description

Lochlea is an independent, family-owned Single Estate Single Malt Whisky Distillery based in the heart of South Ayrshire, Scotland. An award-winning Lowland whisky producer, we grow our own barley, distil and mature our whisky on our working farm. Farming is at the core of everything we do, making Lochlea a distillery born from the land rather than simply located on it.

The Role

The Commercial Coordinator is an integral part of the Commercial Team, working with the Commercial Director and the wider commercial team to support the development of our UK and International markets through the provision of exceptional sales and marketing support. The role is the key link with colleagues in Operations, Sales, Finance, External Agencies and Distributors, delivering service excellence to customers.

Key responsibilities

Sales support

Liaise with the commercial team to maintain and communicate accurate price lists, Advertising and Promotion (A&P) levels and product data
Assist the commercial team with customer set-up, liaising with customers and finance to create new customer accounts and obtaining and providing the necessary trading terms
Maintain customer forecasts, updating relevant systems and liaising with Production to ensure adequate stocks
Assist with new business enquiries, providing proformas and price lists where required
Deal with ad-hoc sales enquiries that come through via the website
Supply sales sheets, marketing collateral and any other relevant information that a customer requires
Maintain the CRM and support sales reporting for the Commercial Director
Work with the finance department to ensure A&P and commission records are correct
Act as a key point of liaison for our customers
Communicate customer complaints to the relevant departments and follow up where required
Coordinate customer visits to the distillery, assisting with travel, accommodation and catering where required
Take and circulate notes at company team meetings

Marketing support

Act as the key liaison between Lochlea’s marketing and PR agencies and the Commercial Director
Support customers with information sheets, samples and distributor communications
Coordinate the logistics for events, tastings and trade shows, including bookings, stock and materials
Provide brand information including photography, guidelines, artwork and adverts
Ensure the Brand Asset Library is up to date
Keep product and stockist information current on the website and supply assets for social media and newsletters
Maintain a running log of press coverage, awards and reviews
Work with agencies and the commercial team to ensure industry competitions are entered, for both the distillery and its whiskies
Work with Creative Manager to source best price and quality point of sale materials to support sales team
Arrange and despatch point of sale, samples and supporting documentation for customers and the commercial team

Visitor centre support

Run the online booking system on tour days, managing reservations and controlling availability
Answer the tour enquiries telephone line whenever tours are running
Reply to email enquiries about tour and private bookings
Brief the wider Lochlea team on the day’s operations when the distillery is open to visitors
Pass on details of upcoming visits, bespoke bookings and special requests
Look after experience collateral, including glassware, tasting stock, leaflets, driver’s dram bottles, labels and bags
Be the contact for affiliate partnerships with hotels, B&Bs, concierges, tour operators, golf courses and Ayrshire Tourism

About you

A background in first-class customer and sales support
Used to providing administrative support to several stakeholders at once, inside and outside the company
Articulate and confident when engaging with customers
Tact and integrity when handling queries and complaints
Strong analytical and organisational skills
Confident with Microsoft Office and Microsoft Teams
Comfortable working across a small business like ours
Familiar with supporting non-UK markets in a sales, marketing, administrative or customer liaison capacity
Knowledge of the spirits industry helps but is not essential
Foreign languages are welcome, though not required
The right to work in the UK

What we offer

Competitive salary
Workplace pension
Supportive leadership in a collaborative culture
28 days annual leave plus 4 statutory holidays
Staff discount on Lochlea products

How to apply

If you are a highly organised and ambitious professional with a passion for delivering outstanding sales and marketing support we would love to hear from you. Please send your CV and a brief cover letter with your salary expectations to [email protected]

Pay: £27,000.00-£31,000.00 per year

Work Location: Hybrid remote in Kilmarnock

Quick apply

Refine Your Search

records manager jobs in kilmarnock, eay

Distillery Commercial Coordinator

Service Officer (Contracts & Commissioning) - EAY12693

Facilities Manager

Housing Support Officer - EAY12406

Customer Experience Assistant - EAY12753

Development Co-ordinator (Group X)

Clerical Assistant, Kilmarnock Academy

Clerical Assistant, Grange Academy - EAY12757

Service Officer (Contracts & Commissioning)

Clerical Assistant, Grange Academy

Clerical Assistant, Kilmarnock Academy - EAY12640

Customer Experience Assistant

Project Manager

Outreach Manager

Housing Support Officer

Flexographic Printer

Service Manager - Alcohol and Drug Services

Team Leader - Admissions Department

Food Safety and Compliance Officer

Branch Manager

I want to receive the latest job alerts for records manager in kilmarnock, eay

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