Support engineer Work, Jobs in Kilmarnock, Eay (with Salaries)

Direct Technical Controller- Glasgow
City Facilities Management (UK) —Glasgow
- 8 hour shift
- Management
Graduate Airframe Engineer
BAE Systems —Prestwick
- £34,000 a year
- Master's degree
- Bachelor's degree
Direct Technical Controller - Glasgow
City Facilities Management (UK) —Glasgow
- Full-time
- Management
Supportability Engineer
BAE Systems —Prestwick
- £48,098 a year
- Hybrid work
- Engineering
- No degree
7d
Stores Controller
Spearhead —Irvine
- £28,000 - £32,000 a year
- Overtime
- CAD
- Administrative experience
- Travel
- Free parking
- Employee discount
Quick apply
1st Line IT Support Engineer
Ferguson Marine (Port Glasgow) Ltd —Port Glasgow
- £26,000 - £28,000 a year
- Full-time
- Azure
- Microsoft Office
- Computer networking
Quick apply
1d
Security Systems Engineer
Ayrshire Fire and Security Ltd —Kilmarnock
- £37,500 - £42,000 a year
- Full-time
- Customer service
- Computer networking
- In-person
- Employee discount
Quick apply
Materials Engineer (Calibration)
Prestwick Aerosystems Limited —Prestwick
- From £37,022 a year
- Full-time
- Computer literacy
- Travel
- Free parking
Engineering Manager
Stagecoach —Kilmarnock
- £55,000 a year
- Overtime
- Team management
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Trainee Gas Engineer
AO World —Larkhall
- £31,360 a year
- Mentoring
Project Co-ordinator
Brodie Engineering Ltd —Kilmarnock
- £32,000 - £36,000 a year
- Full-time
- Microsoft Excel
- In-person
- Communication skills
- Employee assistance programme
Quick apply
Through Life Engineering Services Engineer
BAE Systems —Prestwick
- £48,098 a year
- Military
- Maths
- No degree
7d
Software Engineer (React)
CGI —Glasgow
- Full-time
- Hybrid work
- Continuous improvement
- JavaScript
- Travel
Quick apply
Planning Engineer
Iberdrola Group —High Blantyre
- Up to £66,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Access
- Microsoft Office
- Annual leave
- Employee discount
Dual Fuel Engineer
Sureserve —Kilmarnock
- £39,923 - £41,571 a year
- Remote
- Driving
- Annual leave
- Employee assistance programme
Quick apply
Technical Information Services Engineer
BAE Systems —Prestwick
- From £48,098 a year
- Hybrid work
- Military
- No degree
1d
IT Support Apprentice
QA Apprenticeships —Glasgow
- £18,000 a year
- Full-time
- Communication skills
9d
Network and Systems Engineer
DFYNE —Uddingston
- Full-time
- Time management
- Free parking
- Annual leave
SHE Advisor
BAE Systems —Glasgow
- Up to £42,000 a year
Application Engineer I
Hyster-Yale Group —Irvine
- Full-time
- Hybrid work
- Sales
- Engineering
- Travel

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Direct Technical Controller- Glasgow

City Facilities Management (UK) -
Glasgow

Apply Now

Job details

Full-time

Qualifications

Management

Full job description

Department: Service Desk (Refrigeration)

Job Title: Direct Technical Controller

Location: Glasgow

Responsible To: DTC Team Lead

Job Function:

The Controller’s role is to ensure effective and efficient day to day planning and scheduling of engineer’s routes and workloads on various reactive and planned service contracts

The role will be varied and will involve communicating with our customers, engineers, service desk/ internal teams, suppliers and subcontractors whilst acting as a point of contact between all parties

Principle Accountabilities:

Representing the company in a professional and competent manner at all times and develop strong working relationships with colleagues and clients
Control and plan the daily workloads of designated engineering teams throughout the UK & N I
Schedule all works (new and historical) effectively and efficiently whilst working to pre-determined attendance and fix SLA/KPI targets on a bespoke CAFM platform
Manage outstanding parts in conjunction with the admin support teams ensuring equipment down time is kept to a minimum whilst identifying and escalating any issues surrounding the availability and reliability of components
Analyse weekly reports to drive outstanding work order numbers down to meet SLA & KPI targets
Remotely monitor refrigeration equipment and diagnosis faults or false alarms This will lead to the triage of alarms to aid the scheduling process and reduction in work order volumes for engineers in the field
Provide technical support to refrigeration engineers & service desk administrators This will also include liaison with client bureaus to address and resolve issues
General administrative duties will include answering internal and external calls, monitoring group mailboxes and performing tasks that are necessary for the smooth operation of the department

An ability to work under pressure and meet the high expectations of our customers is an essential part of this job as is the flexibility on occasion to work additional hours

Candidates will ideally have previous refrigeration experience/knowledge and possess a qualification in either a mathematical or technical discipline (although this is not essential)

Our ideal candidate would be someone with previous experience in a similar role who has the ability to effectively communicate and engage with colleagues and clients at all levels

Whilst the role does not involve direct line management, your professionalism and people management skills will be crucial when engaging with engineering teams around scheduling and planning duties

You should be able to work in a systematic and methodical manner and be able to prioritise your workload appropriately The job can be demanding at times and will test your resilience, therefore the ability to manage multiple tasks in an often fast-paced environment is crucial

The job operates on a shift pattern – 40 hours per week, 8 hours per day (between 7am – 8pm), working 5 days over 7

Apply Now

Refine Your Search

support engineer jobs in kilmarnock, eay

Direct Technical Controller- Glasgow

Graduate Airframe Engineer

Direct Technical Controller - Glasgow

Supportability Engineer

Stores Controller

1st Line IT Support Engineer

Security Systems Engineer

Materials Engineer (Calibration)

Engineering Manager

Trainee Gas Engineer

Project Co-ordinator

Through Life Engineering Services Engineer

Software Engineer (React)

Planning Engineer

Dual Fuel Engineer

Technical Information Services Engineer

IT Support Apprentice

Network and Systems Engineer

SHE Advisor

Application Engineer I

I want to receive the latest job alerts for support engineer in kilmarnock, eay

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