Business support Work, Jobs in King's Cross, Gtl (with Salaries)

Business Analyst (x2)
Guy's & St Thomas' Foundation —London
- £48,000 - £52,000 a year
- Hybrid work
- Organisational skills
- Agile
- Annual leave
- Employee assistance programme
Quick apply
13d
Data Analyst
Aivra Health —London
- £37,827.24 - £95,825.62 a year
- Microsoft Excel
- Computer Science
- Data analysis skills
Quick apply
IFA Administrator
Fleet Street Wealth —London
- £25,000 - £35,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- In-person
Quick apply
Business Support Administrator
London Gynaecology —London
- £30,000 - £35,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- English
Quick apply
14d
ZARA IN STORE HR ADVISOR
INDITEX —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Investigations & Collections Officer
Dukes Bailiffs Limited —London
- From £28,900 a year
- Full-time
- Customer service
- No experience needed
- Driving
- Health & wellbeing programme
- Flexitime
Quick apply
Contract Support
Platinum Facilities Maintenance Services —South West London
- Up to £34,000 a year
- Full-time
- Microsoft Excel
- Maintenance
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
13d
Claims Broker
International Professional Risks Europe —London
- Full-time
- Bachelor's degree
- Organisational skills
- In-person
- Language training provided
- Gym membership
Quick apply
Senior Consultant
VFS SPV Ltd —London
- £55,000 - £75,000 a year
- Full-time
- Engineering
- English
- Master's degree
- Free parking
Quick apply
Income Collection Officer
Pinnacle Group —Holborn
- £19.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Research Analyst
Infopro Digital Services Limited —London
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Financial services
- Annual leave
- Employee assistance programme
Quick apply
Payroll and Administration Assistant
Infopro Digital Services Limited —London
- Full-time
- Hybrid work
- Microsoft Excel
- Human resources
- Annual leave
- Employee assistance programme
Quick apply
Associate, Company Secretarial Assistant
Janus Henderson —London
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Customer Support Specialist (UK-Slick)
DaySmart Software —London
- £25,000 - £300,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
Trials Assistant
University College London —London
- £31,904 - £35,575 a year
- Full-time
- Hybrid work
- Administrative experience
- University
- Data entry
- Annual leave
- Employee assistance programme
6d
Customer Service Representative - Canary Wharf, London
HSBC Global Services Limited —London
- From £27,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
12d
Personal Assistant (6 month FTC)
Janus Henderson —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Analyst/Associate
Yondr Group —London
- Up to £66,230.37 a year
- Full-time
- Microsoft Excel
- English
- Analysis skills
- Health & wellbeing programme
- Employee stock purchase plan
Quick apply
1d
Marketing Executive
Zoom Media —London
- £27,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Gym membership
Quick apply
13d
Retail Supervisor
Nisbets —London
- £32,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Customer service
- Annual leave
- Employee discount

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Business Analyst (x2)

Guy's & St Thomas' Foundation
London

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Job details

Permanent
£48,000 - £52,000 a year
13 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Flexible schedule

Qualifications

Power BI
Business analysis
Organisational skills
Agile
Requirements gathering

Full job description

Description

The Business Analyst is responsible for supporting, maintaining, and developing the business processes and information assets upon which the Foundation depends. With Salesforce, Microsoft O365, and Power BI as our primary business systems, this role helps to refine and enhance our ways of working, while gaining exposure to system development across a broad range of platforms.
Working in close partnership with the Change Manager, the Business Analyst acts as a key interface between the Foundation’s business functions – including Impact on Urban Health, Charities, People & Culture, and Endowment – and the technical specialists within the Technology team.

This role is fundamental to ensuring that colleagues across the organisation are equipped with the systems, processes, and information they require to deliver high quality, impactful work.

Key Responsibilities

Strategic Alignment

Recommend and champion improvements to the Foundation’s ways of working to ensure alignment with the Digital Transformation Strategy.

Business Analysis

Analyse business processes to understand current workflows and identify opportunities to improve efficiency, effectiveness, and user experience.

Requirements Gathering & Documentation

Facilitate workshops, interviews, and discovery sessions to gather requirements.
Produce clear documentation including user stories, acceptance criteria, process maps, and functional specifications.

Data Analysis

Interpret organisational data to identify trends, issues and opportunities.
Support evidence-based decision making across teams.

Project Delivery & Project Management

Lead project delivery using agile methodologies where appropriate.
Manage delivery against agreed plans and report progress to internal and external stakeholders.
Identify and manage project risks, issues, and dependencies.

Process Design & Support

Work closely with users to design new processes and optimise existing ones.
Support teams to ensure processes are followed effectively and in line with governance requirements.
Collaborate with People & Culture to develop training and induction materials that support effective system and process use.

Stakeholder Engagement

Build strong working relationships across the Foundation.
Manage expectations and priorities across technical and non-technical groups.

Business Partnering

Work collaboratively with the Technology team to identify patterns, cross-organisational opportunities, and recurring issues.
Support technical colleagues in responding to end user support requests.

Testing & Quality Assurance

Ensure all developments are thoroughly tested and meet user expectations.
Contribute to consistent standards in terminology, templates, and record management.

Product Backlog Management

Manage the product backlog in partnership with product owners and the Salesforce administration team, ensuring prioritisation aligns with business needs.
Maintain accurate and up-to-date process documentation, standard operating procedures, and knowledge base materials.

Documentation & Knowledge Management

Maintain accurate and up-to-date process documentation, standard operating procedures, and knowledge base materials.

Governance & Compliance

Ensure system and process designs comply with internal governance frameworks, audit requirements and data protection regulations.

Business As Usual Activities

Support day-to-day system operations, including responding to support requests, performing minor configuration changes, and delivering training.
Carry out any additional ad hoc tasks required to support the Technology team.

Ways of Working

Lead and contribute to continuous improvement initiatives, enhancing the Technology team’s internal ways of working.

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role

Skills, Knowledge and Expertise

Skills, abilities, and attributes:

Self-starter – adaptable, proactive, works with integrity, and exhibits our enterprising, collaborative, delivery-minded and inclusive cultural and behavioural values.
Excellent interpersonal skills – able to liaise with both internal and external teams confidently and effectively.
Excellent written and oral communication.
Imaginative and innovative – able to look at problems from different angles and develop alternative solutions.
Logical and methodical – able to plan and document complex workflows and processes that can accommodate all possible outcomes.
Great planning and organisational skills – able to work to multiple prioritised tasks, targets, and deadlines.
Passion for quality and accuracy.
Committed to continuous improvement.
Enterprising – looks at things from different angles and is open to new ideas and perspectives.
Collaborative – contributes to collective effort and gives time and attention to people and ideas.
Delivery-minded – is accountable for results and willing to get stuck in and work at pace.

Knowledge, experience, and qualifications:

Business analysis, process design and documentation experience (essential)
Experience of running requirement gathering workshops (essential)
Cross-team collaboration (essential)
Experience in delivering transformative projects (essential)
Delivery of group and individual training (essential)
Agile methodology (essential)
Experience of leading and facilitating meetings and workshops, using a range of recognised techniques to elicit requirements, gather feedback, present findings and provide well-reasoned recommendations to inform delivery decisions.
Project management (desirable)

Benefits

Contributory pension
Annual personal development budget
Annual health and wellbeing personal allowance
Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
Health and wellbeing programme that offers optional free yearly health check-ups.
Support for healthy eating via fruit bowls and onsite lunch facilities.
Agile working, flexible hours, and supportive IT kit.
Shower facilities and bike lock area.
Generous annual leave (27 days + bank holidays)
Subsidies for glasses
Employee Assistance Programme

About Guy's & St Thomas' Foundation

At Guy’s and St Thomas’ Foundation, our mission is clear – to build the foundations of a healthier society.

As part of our team, including Impact on Urban Health and three NHS charity brands, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.

There is more information about working with us on our website, where you can read about:

how we approach recruitment
our team, culture and values
the benefits of working with us and
our approach to diversity, equity & inclusion; health & wellbeing; and learning & development.

Quick apply

Refine Your Search

business support jobs in king's cross, gtl

Business Analyst (x2)

Data Analyst

IFA Administrator

Business Support Administrator

ZARA IN STORE HR ADVISOR

Investigations & Collections Officer

Contract Support

Claims Broker

Senior Consultant

Income Collection Officer

Research Analyst

Payroll and Administration Assistant

Associate, Company Secretarial Assistant

Customer Support Specialist (UK-Slick)

Trials Assistant

Customer Service Representative - Canary Wharf, London

Personal Assistant (6 month FTC)

Analyst/Associate

Marketing Executive

Retail Supervisor

I want to receive the latest job alerts for business support in king's cross, gtl

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