1st line support Work, Jobs in Kings Bromley, Sts (with Salaries)

App Support Analyst
TVS Supply Chain Solutions —Birmingham
- From £30,000 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- No degree
- Free parking
- Annual leave
Quick apply
5h
1st Line Support Analyst
Sharp —West Bromwich
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
- Annual leave
- Life insurance
Apprentice ICT Support Officer
Staffordshire County Council —Stafford
- £16,352 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Microsoft Office
4d
PA and Office Manager - WMG Academy Solihull
WMG Academy - UTC —Chelmsley Wood
- £34,000 - £38,220 a year
- Part-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
- Referral programme
Quick apply
13d
DB&T Technical Engineer
Veolia ES (UK) Limited —Cannock
- Up to £30,000 a year
- Full-time
- Windows
- Driving
- Annual leave
- Employee discount
Quick apply
3d
1st Line Application Support
Corpay —Meriden
- Full-time
- SQL
- APIs
- Life insurance
HR Coordinator
The King's Trust —Birmingham
- £24,479 - £25,990 a year
- Full-time
- Hybrid work
- Customer service
- Human resources
- Annual leave
- Employee discount
4d
Apprenticeships at ASSA ABLOY UK
ASSA ABLOY —Willenhall
- Sales
- Business development
- Organisational skills
IT Operations Support Analyst
BGIS —Derby
- Full-time
- Azure
- Customer service
- Windows
Secretary/PA
Rolls-Royce —Derby
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
5d
Teaching Assistant (Level 2)
Dudley Metropolitan Borough Council —Dudley
- £19,096.17 - £19,836.66 a year
- Communication skills
- School
- Time management
6d
3rd Line Support Engineer
wavenet —Solihull
- Full-time
- Azure
- Windows
- Annual leave
- Employee assistance programme
Quick apply
Manager - 1st Line of Defence Risk Support
Homes England —Birmingham
- £39,933 - £46,573 a year
- Full-time
- Hybrid work
- Presentation skills
- SharePoint
- Annual leave
- Employee assistance programme
5d
HR Systems Analyst
Amtis —Chelmsley Wood
- £35,000 - £37,000 a year
- Full-time
- Oracle
- IT
- In-person
- Work from home
- Life insurance
Quick apply
Actuarial Analyst - Analytics
Beazley Management Limited —Birmingham
- Microsoft Excel
- SQL
- Analysis skills
- Annual leave
Process Developer
TLT —Birmingham
- Full-time
- Hybrid work
- Azure
- SQL
- JavaScript
Customer Support Analyst - 7 Month FTC
Reapit UK —Solihull
- Hybrid work
- Customer service
- Communication skills
- Annual leave
Quick apply
Class Teacher
Oasis Community Learning —Birmingham
- Full-time
- School
- Employee discount
14d
Hourly Paid Lecturer in Academic Study Skills/English Language Support
University of Wales Trinity Saint David —Birmingham
- £43.75 an hour
- Part-time
- English
- University
- Organisational skills
12d
APS Engineer
BNP Paribas —Solihull
- Full-time
- Employee discount

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App Support Analyst

TVS Supply Chain Solutions -
Birmingham

Quick apply

Job details

Permanent | Full-time
From £30,000 a year
5 hours ago

Benefits

Free parking
Annual leave
Company pension
Employee discount
Car scheme
Sick pay
On-site parking

Qualifications

Logistics
English
Bachelor's degree
IT
Communication skills
Information Technology

Full job description

Job Description:

Covers one or more applications within the business as 1st line support.

Responsible for providing 1st line support to the business users for

assigned application/s and process/es.

Main Duties & Responsibilities:

· Responsible for the maintenance of up-to-date documentation and materials including, work instructions for support related activity.

· Recognised across the organisation as a resource for resolving application related issues.

· Responsible for small projects.

· Quality testing of application changes and bug fixes.

· Work with 3rd parties to ensure quality and timely delivery of incident and problem resolution.

· Be 1st line support for assigned area/s, using help desk tool to manage tickets. Resolve incidents and manage problems through to resolution.

· Communicate effectively with business users, ensuring service level for ticket type is adhered to and escalations are done appropriately.

· Build relationships with service providers and developers to ensure ticket resolution is managed efficiently.

· Execute testing of bug fixes and Change Requests and document results. Provide sign off confirmation to Business Applications Manager.

· Execute system configuration activities and create/maintain related documentation.

· Manage small projects (e.g. customer interfaces or individual Change Request) from requirements capture through to successful implementation.

· Develop sound understanding of assigned applications/processes including data and configuration in order to provide on-going support in a live environment.

· Support Organisation and Change Management, security, training and communication efforts.

· Provide roll-out support and training where necessary.

· Provide required support of master data requests to Master Data team.

Required Knowledge, Skills, Qualifications, and Experience:

· *Please note there may be a future requirement to participate on the On-call rota

· Junior Analyst (entry level)

· Ideally a graduate in IT related discipline or relevant IT skills learned

· Desire to analyse and solve problems

· Good communication skills

· Excellent written and spoken English

· Analyst

· Bachelor’s degree or equivalent experience preferred

· Demonstrable working experience with at least 2 different technologies

· Demonstrable experience of interfacing

· Advantageous to have logistics experience

In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills.

Your package will include:

· Company pension scheme

· Company sick pay

· 25 days annual leave (plus 8 bank holidays)

· Holiday buy-back scheme (5 additional days available)

· Salary sacrifice car scheme - A cost-effective way to lease a new car via salary sacrifice (subject to meeting minimum earnings eligibility criteria).

· Long Service Award scheme

· Reward & Recognition scheme

· Death in service benefit

· Access to over 100 online courses to support your continuous and professional development

· Employee benefits platform, offering:

o Discounts and offers for a range of recognisable brands and outlets

o Employee Assistance Service

o Advice and life coach portal with tips on mindfulness and meditation

· Free onsite parking

At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers.

If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer.

TVS have signed the Armed Forces covenant and are a forces friendly employer.

Pay: From £30,000.00 per year

Work Location: Hybrid remote in Birmingham B35 6LJ

Quick apply

Refine Your Search

1st line support jobs in kings bromley, sts

App Support Analyst

1st Line Support Analyst

Apprentice ICT Support Officer

PA and Office Manager - WMG Academy Solihull

DB&T Technical Engineer

1st Line Application Support

HR Coordinator

Apprenticeships at ASSA ABLOY UK

IT Operations Support Analyst

Secretary/PA

Teaching Assistant (Level 2)

3rd Line Support Engineer

Manager - 1st Line of Defence Risk Support

HR Systems Analyst

Actuarial Analyst - Analytics

Process Developer

Customer Support Analyst - 7 Month FTC

Class Teacher

Hourly Paid Lecturer in Academic Study Skills/English Language Support

APS Engineer

I want to receive the latest job alerts for 1st line support in kings bromley, sts

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