Debt relief & collection occupations Work, Jobs in Kings Heath, Wmd (with Salaries)

Credit Controller
The Student Energy Group —Birmingham
- £26,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Work from home
- Sick pay
Quick apply
7d
Aged Debt Supervisor
Select Engineering —Birmingham
- £20.35 - £26.48 an hour
- Call to connect
- Analysis skills
- Team management
- Conflict management
Income & Financial Inclusion Officer
Trident Group —Birmingham
- £32,569.13 - £37,384.00 a year
- Full-time
- Presentation skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d
Senior Income Officer
Trident Group —Birmingham
- £36,500 - £40,819 a year
- Full-time
- CRM software
- Presentation skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Collections Advisor
Lovey —Birmingham
- £30,000 - £35,000 a year
- Full-time
- Organisational skills
- Financial services
- Communication skills
Quick apply
Collections Specialist
Mondelēz International —Birmingham
- Temporary
- Microsoft Excel
- Microsoft Office
- Analysis skills
Credit Control Manager
Rider Levett Bucknall —Birmingham
- Full-time
- Hybrid work
- Communication skills
- Gym membership
Quick apply
12d
Senior Credit Controller (6 Month FTC)
Shoosmiths —Birmingham
- Supervising experience
- Communication skills
3d
Credit Controller (Client Finance - Birmingham)
BNP Paribas —Birmingham
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Credit & Collections Analyst
AGCO —Stoneleigh
- Hybrid work
- Analysis skills
- Data entry
- Communication skills
- Annual leave
- Employee assistance programme
Credit Manager
Macfarlane Group —Coventry
- £35,000 - £40,000 a year
- Full-time
- Analysis skills
- Training & development
- Communication skills
- Free parking
- Annual leave
10d
CEDA Telephone Consumer Energy Debt Caseworker (x3 posts)
Citizens Advice —Cannock Chase
- £24,455 - £26,500 a year
- Hybrid work
- Organisational skills
- Communication skills
- Negotiation
- Free parking
6d
Vulnerable Customer Consultant
OSB Group —Wolverhampton
- £27,500 - £31,500 a year
- Full-time
- Communication skills
- Annual leave
Financial Support Consultant
OSB Group —Wolverhampton
- £26,500 - £30,000 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Negotiation
- Annual leave

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Credit Controller

The Student Energy Group
Birmingham

Quick apply

Job details

Permanent | Full-time
£26,000 a year
7 days ago

Benefits

Casual dress
Company pension
Work from home
Company events
Private medical insurance
Transport links
Sick pay

Qualifications

Computer literacy
Internal department liaison
Outbound debtor call management
Accounts Receivable Credit Control
Organisational skills
Computer skills
Customer interaction
Communication skills

Full job description

Who are we?

The Student Energy Group provides simple monthly statements that cover green energy, water, broadband, and TV license services. We aim to make our customers' lives as easy as possible, but we don’t want to stop there! We want to go further. We want to make a difference in the environment!

We will make a stand for our precious planet; together.

As a company, we are relatively young but growing extremely quickly which is why we’re looking for someone to join our family and help shape the future of The Student Energy Group.

Although the role is detailed below and it's important you’ve got the skill set the most important part for us is the culture fit. We want all members of the TSEG family to live by this one value…

“DOING THE RIGHT THING – BY EVERYONE”

It’s a simple one but it’s at the core of what we do. Do the right thing for our customers and do the right thing for each other. We also have some pledges, you can see these on our website.

We’ll ask you about how we run our company, we’ll ask for your feedback, your thoughts and ideas and we WILL listen.

You’ll need drive, determination, enthusiasm, and a desire to be your best self every day. In return you’ll get a great salary, awesome benefits like private medical care, work in our fantastic office in the Jewellery Quarter and you’ll join one of the fastest-growing companies in the UK.

What’s the role?

This role is all about balance, between the necessity of trying to reduce our debt level in a way that is compatible with our company ethos.

Purpose:

We are expanding the Credit Control function of our Contact Centre due to the recent growth of the company

Experience in debt collection is desirable

Have a confident telephone manner whilst maintaining effective debt collection

Excellent adaptable communication skills both written and verbal

Maintain accurate records of all chasing activity

Manage aged debt to help achieve the team’s monthly debt recovery targets

The ability to manage a portfolio of customers to achieve the team's monthly debt recovery targets

The ability to collaborate with other departments to achieve the company’s goals

Work as part of a wider Contact Centre to help achieve the wider goals and targets of the business

What can you expect from us?

We will ensure you have all the necessary tools to perform the role to the best of your abilities.

In addition, aside from joining our family and one of the fastest growing companies in the UK you’ll get a great salary and awesome benefits such as…

Full private medical care for you

Death in service cover

Bonus scheme of up to 20% based on personal and company targets

Social events once per quarter

Support with educational qualifications (dependent on role)

Company pension

Sick pay

The Package

Salary: 25K PA

Bonus Scheme

Hybrid office-based working hours: 9am – 5pm (2 days at home, 3 days in) from our Birmingham office

Holidays: 25 days + Bank holidays

Bupa Health & Dental Insurance Available

Responsibilities

Communicating with our clients to ensure payments are made in a timely manner.

Sending regular communications to any clients who are slow at paying.

Reporting back on the state of the Debtor book and any high-risk areas that need escalating.

Working as part of a contact centre to deliver an excellent Customer Experience. Communicating with other departments to resolve problems holding up payments and ensuring we do this with the customer's interest at heart.

You will contribute to ensure the debtor book is kept in a stable position and any risk areas are highlighted promptly so that the level of bad debt is kept as low as possible.

Keeping aged debt to a minimum is an integral part of this.

Experience & Requirements

Skills:

Excellent customer communication skills

Self-motivated with strong organisational skills and the ability to multi-task

Ability to work in a fast-paced environment

A Customer-Centric mentality

You will need to be digitally savvy as you will be working across multiple systems

We work across a variety of contact channels: you should have fantastic communication skills, both written and verbal

Experience:

Experience working in a credit control team is preferable.

Experience and proficiency using basic Windows software

Job Types: Full-time, Permanent

Pay: £26,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Private medical insurance
Transport links
Work from home

Work Location: In person

Quick apply

Refine Your Search

debt relief & collection occupations jobs in kings heath, wmd

Credit Controller

Aged Debt Supervisor

Income & Financial Inclusion Officer

Senior Income Officer

Collections Advisor

Collections Specialist

Credit Control Manager

Senior Credit Controller (6 Month FTC)

Credit Controller (Client Finance - Birmingham)

Credit & Collections Analyst

Credit Manager

CEDA Telephone Consumer Energy Debt Caseworker (x3 posts)

Vulnerable Customer Consultant

Financial Support Consultant

Other jobs to consider

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