Customer Experience Manager
Sainsbury's —Hemel Hempstead
- From £32,700 a year
- Management
- Leadership
- Employee discount
Assistant Store Manager
Aldi —Hemel Hempstead
- £38,525 - £45,420 a year
- Management
- Time management
- Annual leave
- Employee assistance programme
1d
Retail Charity Shop Manager
Essex & Herts Air Ambulance —Hemel Hempstead
- £26,000 a year
- Full-time
- Team management
- IT
- In-person
- Sick pay
Quick apply
1d
Store Manager
Aldi —Hemel Hempstead
- £52,910 - £69,000 a year
- Annual leave
9d
Assistant Manager
Starbucks —Chesham
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Assistant Boutique Manager - St Albans
Benefit Cosmetics UK —St Albans
- Weekend availability
- Hospitality
- Management
- Sales
- Annual leave
- Referral programme
Customer Service Assistant Manager
Warner Bros. Discovery —Leavesden Green
- Weekend availability
- Management
- IT
- Communication skills
8d
Team Manager - Fashion, Home & Beauty - Reading Area
Marks & Spencer —St Albans
- Full-time
- Employee discount
Team Manager - Fashion, Home & Beauty - Oxford Area
Marks & Spencer —St Albans
- Full-time
- Employee discount
Team Manager - Fashion, Home & Beauty - High Wycombe Area
Marks & Spencer —St Albans
- Full-time
- Employee discount
Sales Manager
NEXT —Hemel Hempstead
- From £26,772 a year
- Weekend availability
- Employee discount
9d
Senior Customer Experience Manager
Macmillan Cancer Support —London
- £55,000 - £61,000 a year
- Hybrid work
- Management
- Customer service
- Continuous improvement
- Employee discount
- Flexible schedule
13d
Retail Store Manager | Masonville Place | London, ON
Arc'teryx —London
- £83,500 - £104,500 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
6d
Trading Team Manager - Designate
B&Q —Hemel Hempstead
- £31,000 - £34,000 a year
- Part-time
- Annual leave
- Employee assistance programme
8d
Sales Team Manager
Higher Ed Partners (UK) LTD —St Albans
- £40,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Analysis skills
- Store discount
- Health & wellbeing programme
Quick apply
8d
Team Manager - Food - High Wycombe Area
Marks & Spencer —St Albans
- Full-time
- Employee discount
Deputy Manager
Flying Tiger Copenhagen —Watford
- Leadership
- Communication skills
- Time management
12d
People & Service Team Leader
River Island —Watford
- Weekend availability
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
Assistant Manager - Westfield Stratford City, Abercrombie & Fitch
AFH STORES UK LIMITED —London
- £38,000 a year
- Management
- Sales
- English
- Store discount
- Annual leave
Assistant Store Manager St Albans
Le Creuset GmbH —St Albans
- Weekend availability
- Customer service
- Merchandising
- Cooking

I want to receive the latest job alerts for retail manager in kings langley wd4

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

retail manager jobs near kings langley wd4

Customer Experience Manager

Sainsbury's -
Hemel Hempstead

Apply Now

Job details

Permanent
From £32,700 a year

Benefits

Cycle to work scheme
Discounted or free food
Company pension
Employee discount

Qualifications

Management
Leadership

Full job description

Customer Experience Manager

Salary: From £32,700
Location: Apsley Mills Store, Hemel Hempstead, HP3 9QZ
Contract type: Permanent
Business area: Retail
Closing date: 13 June 2026
Requisition ID: 400060203

Shift hours
Early shift: 06:00 - 16:00
Late shift: 14:00 - 23:00

Leading in our stores:

Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.

What you’ll be doing:

Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments
Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations
Managing operations in our petrol station (If your shop has one)
People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer.

What makes a great customer experience manager:

Previous line management responsibilities in a fast-paced, operational environment.
Someone who is truly obsessed with customers and service, and coaches a team to do the same.
Delivers KPI's or other performance indicators.
Can manage disciplinaries, performance issues or other similar employee relations issues.
Leads operations and comfortable doing this alone in the absence of more senior management.

Essential Criteria:

A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar.
Experience leading teams in a dynamic, customer-facing environment — you’ve inspired others, driven high performance, and created a culture where colleagues thrive.
Leadership experience in a high-volume, fast-paced operational setting — whether in retail, food service, or hospitality — where you’ve overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers.
Proven success in delivering against a wide range of KPIs — from sales and stock availability to customer satisfaction and colleague engagement, you’ve made a measurable difference.
Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness.

Working for us has great rewards

Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
An annual bonus scheme based on our, and your, performance.
Free food and hot drinks provided for Colleagues in all our stores.
Generous holiday entitlement, maternity and paternity leave.
Pension – we’ll match 4-7.5% of your pension contributions.
Sainsbury’s share scheme – build up an investment at discounted rates.
Wellbeing support – access to emotional support, counselling, legal and financial advice.
Colleague networks – link with like-minded people to help fulfil your potential.
Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

An inclusive place to work and shop:

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Apply Now

Refine Your Search

retail manager jobs in kings langley wd4

Customer Experience Manager

Assistant Store Manager

Retail Charity Shop Manager

Store Manager

Assistant Manager

Assistant Boutique Manager - St Albans

Customer Service Assistant Manager

Team Manager - Fashion, Home & Beauty - Reading Area

Team Manager - Fashion, Home & Beauty - Oxford Area

Team Manager - Fashion, Home & Beauty - High Wycombe Area

Sales Manager

Senior Customer Experience Manager

Retail Store Manager | Masonville Place | London, ON

Trading Team Manager - Designate

Sales Team Manager

Team Manager - Food - High Wycombe Area

Deputy Manager

People & Service Team Leader

Assistant Manager - Westfield Stratford City, Abercrombie & Fitch

Assistant Store Manager St Albans

I want to receive the latest job alerts for retail manager in kings langley wd4

Related Searches

Explore jobs in more locations

Customer Experience Manager

Salary: From £32,700
Location: Apsley Mills Store, Hemel Hempstead, HP3 9QZ
Contract type: Permanent
Business area: Retail
Closing date: 13 June 2026
Requisition ID: 400060203

Shift hours
Early shift: 06:00 - 16:00
Late shift: 14:00 - 23:00

Jobseeker tools

Employer Tools

Browse

Stay Connected

Refine Your Search

retail manager jobs in kings langley wd4

I want to receive the latest job alerts for retail manager in kings langley wd4

Related Searches

Explore jobs in more locations

Customer Experience Manager

Salary: From £32,700 Location: Apsley Mills Store, Hemel Hempstead, HP3 9QZ Contract type: Permanent Business area: Retail Closing date: 13 June 2026 Requisition ID: 400060203

Shift hours Early shift: 06:00 - 16:00 Late shift: 14:00 - 23:00

Salary: From £32,700
Location: Apsley Mills Store, Hemel Hempstead, HP3 9QZ
Contract type: Permanent
Business area: Retail
Closing date: 13 June 2026
Requisition ID: 400060203

Shift hours
Early shift: 06:00 - 16:00
Late shift: 14:00 - 23:00