Customer experience leader Work, Jobs in Kingsbury, Gtl (with Salaries)

Sales Support Team Leader
Entel UK Ltd —Borehamwood
- Up to £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Referral programme
Quick apply
In Home Sales Demonstrator
Harvey Water Softeners —Barnet
- £50,000 - £95,000 a year
- Weekend availability
- Sales
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
Customer Care & Quality Team Leader
Clarion Housing Group —North London
- £37,854 - £47,319 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
1d
Assistant General Manager
Draughts —London
- Part-time
- Employee discount
Quick apply
General Manager - Samsung Experience Store
Partner Retail Services —London
- From £55,000 a year
- Full-time
- Management
- Retail management
- Leadership
- Employee discount
Quick apply
Store Manager
Virgin Active —London
- Full-time
- Customer service
- Annual leave
- Employee discount
Lead Nightshift Manager
Sainsbury's —London
- From £40,000 a year
- Night shift
- Management
- Leadership
- Employee discount
Customer Service Representative
HSBC Global Services Limited —London
- From £25,500 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
10d
Customer Service Consultant - Edgware Station Road, London
HSBC Global Services Limited —Edgware
- From £26,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
Team Leader
The Perfume Shop —Brent Cross Station
- £15.78 an hour
- Sales
- IT
- Leadership
- Employee discount
4d
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Team Coordinator – Audible Content International
Amazon.com —London
- Full-time
- Management
Head of Member Experience & Support
PRS for Music —London
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Work from home
- Employee discount
2h
Operations Associate
Gopuff —Twickenham
- Part-time
- Google Suite
- Restaurant experience
- Annual leave
Quick apply
1h
Zara Covent Garden Customer Experience Manager
INDITEX —London
- Weekend availability
- Sales
- Contracts
- Leadership
Quick apply
Customer Service Representative - Packaging
ProAmpac Grimsby —London
- £32,000 - £34,000 a year
- Hybrid work
- CRM software
- Customer service
- Organisational skills
Quick apply
5d
Store Manager
Aldi —London
- Up to £69,000 a year
- Annual leave
Workplace Operations Coordinator - London
Brave —London
- £50,000 - £60,000 a year
- Customer service
- JavaScript
- Human resources
11d
VP, Customer Experience & Services
ComplyAdvantage —London
- £225,000 - £290,000 a year
- AI
- Leadership
- Annual leave
- Employee discount
Quick apply
4d
Customer Experience Manager, Enterprise
NAVEX —London
- £60,000 a year
- Full-time
- Hybrid work
- Communication skills

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Sales Support Team Leader

Entel UK Ltd
Borehamwood

Quick apply

Job details

Permanent | Full-time
Up to £35,000 a year

Benefits

Free parking
Casual dress
Company events
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Customer service
GCSE
ERP systems
Sales administration
English
Microsoft Office
Administrative experience
Supervising experience
Mentoring
Organisational skills
IT
Communication skills

Full job description

Sales Support Team Leader

Full-time, permanent

Salary up to £35,000 per annum

Reporting to the Administration Manager. The Sales Support Team Leader will be responsible for supervising a team of sales support administration staff and overseeing day-to-day operations to ensure orders, quotes and enquiries are processed effectively and efficiently within a timely manner.

Role purpose:

Monitoring and supervising the Sales Support team to address priorities and achieve day-to-day operational requirements to ensure all quotes, orders and queries are processed in a timely manner, complaints and errors are rectified accordingly and escalated if necessary. Organising, delegating, and overseeing completion of work. Managing queries and resolving issues, creating a positive and product environment, whilst escalating problems to the Administration Manager.

Key responsibilities:

Understand all stages of the sales operations process so that you can manage the performance and quality of work of the team.
Be the first point of contact for the Sales Support team, overseeing and allocating work to ensure efficient operations.
Monitor and manage all aspects of the shared inboxes as well as ‘hand on’ sales order processing to include prioritising work to ensuring this is carried out.
Monitor and escalate issues/errors/complaints from both internal and external stakeholders.
Perform daily and weekly reporting to provide insight on performance and ensure that all tasks re being carried out.
Monitor orders that are pending due to awaiting information.
Monitor communications with the team and with other teams – making sure all queries are actioned.
Drive communication within the team and with all other functions within the wider Sales Operations function, via Teams and verbally.
Collaborate closely with the Administration Manager on all work-related matters.
Provide support to the Sales team and Management team, on any matters arising.
Perform any other ad hoc duties as required.
Deputise in the absence of the Administration Manager.

Skills & experience:

Proven experience in a busy sales administration team within a similar environment.
Experience supervising or mentoring a small team where accuracy, attention to detail and timeliness are all critical. You will need to motivate, supervise, quality check and support the team.
Excellent organisational skills with the ability to manage multiple priorities.
Strong attention to detail and a commitment to accuracy.
Confident communication skills, both written and verbal, and comfortable providing feedback to colleagues.
Proficient IT skills, including advanced Microsoft Office suite of Word and Excel, together with experience using CRM or ERP systems.

Personal attributes:

A professional and solutions-focused approach to customer service.
The ability to work under pressure whilst remaining calm.
Show initiative with the ability to work without supervision with impact and influence.
Numerical, logical and analytical in approach to work.
Detailed with high standards.

If you believe you have the skills and experience to contribute to Entel’s success and are eager to be part of a rapidly growing organisation, we would love to hear from you. All applications will be treated with the strictest confidence.

Candidates must live within a commutable distance of the office. Therefore applicants should ideally live in one of the following: Elstree, Borehamwood, Stanmore, Edgeware, Stanmore, Bushey, Watford, Harrow or Shenley or immediate surrounding area. If not please do NOT apply''

Job Types: Full-time, Permanent

Pay: Up to £35,000.00 per year

Benefits:

Casual dress
Company events
Free parking
On-site parking
Referral programme
Sick pay

Application question(s):

Do you have previous experience supervising or mentoring others?

Education:

GCSE or equivalent (preferred)

Experience:

Sales administration: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience leader jobs in kingsbury, gtl

Sales Support Team Leader

In Home Sales Demonstrator

Customer Care & Quality Team Leader

Assistant General Manager

General Manager - Samsung Experience Store

Store Manager

Lead Nightshift Manager

Customer Service Representative

Customer Service Consultant - Edgware Station Road, London

Team Leader

Client Engagement Manager

Team Coordinator – Audible Content International

Head of Member Experience & Support

Operations Associate

Zara Covent Garden Customer Experience Manager

Customer Service Representative - Packaging

Store Manager

Workplace Operations Coordinator - London

VP, Customer Experience & Services

Customer Experience Manager, Enterprise

I want to receive the latest job alerts for customer experience leader in kingsbury, gtl

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