Location: Office
Reports to: Directors
Employment Type: Full-time
About Adamson Links
At Adamson Links, we specialise in crafting individually tailored golf travel experiences across the UK, Ireland and beyond. Based in the historic town of St Andrews, we primarily welcome guests from North America, delivering exceptional, highly personalised service every step of the way. Each tour we design is meticulously tailored to suit the unique preferences of every group. While world-class golf is at the heart of what we do, we also offer thoughtfully curated non-golfer experiences to ensure everyone in the party enjoys a truly memorable journey.
Role Overview
As Operations Cooordinator at Adamson Links, you will be at the heart of our business, supporting the Directors and our team in delivering a world-class guest experience.
You’ll oversee business processes, manage partner relationships, and ensure every guest booking runs smoothly from start to finish. This is a varied and dynamic role, ideal for someone who thrives in a small, fast-paced environment and enjoys being hands-on across all aspects of the business.
Key Responsibilities
Operational & Administrative Support
- Manage and optimise daily administrative and operational processes.
- Prepare guest documentation, including quotations, itineraries, invoices, and confirmations.
- Maintain and update our evolving CRM and booking systems with accurate guest and partner information.
- Support the Directors with reporting, scheduling, and general administrative tasks.
Guest & Partner Coordination
- Liaise with golf clubs, resorts, and transport providers to confirm bookings and manage logistics.
- Handle correspondence with professionalism, accuracy, and attention to detail.
- Support all aspects of trip administration
Financial Administration
- Process invoices, payments, and reconciliations.
- Assist with financial tracking, reporting, and budget management.
- Coordinate with external accountants or finance support as required.
Business Development Support
- Assist with marketing initiatives, including database updates, newsletters, and guest communications.
- Contribute to system and process improvements to enhance operational efficiency.
- Support the coordination of guest events.
Skills & Experience Required
- Significant experience in administration or operations, ideally within travel, hospitality, or a related field.
- Strong organisational skills and attention to detail.
- Excellent written and verbal communication.
- Proficiency in Microsoft Office, particularly Excel and Outlook.
- A proactive and adaptable approach, comfortable working in a small, hands-on team.
- An interest in golf and understanding of golf travel is highly desirable.
- Located in or close to St. Andrews is essential.
What Adamson Links Offers
- Competitive salary based on experience.
- A collaborative, friendly team culture with opportunities to make a real impact.
- Hybrid or flexible working arrangements.
- A chance to grow with one of Scotland’s most respected boutique golf travel businesses
Job Types: Full-time, Permanent
Pay: £25,000.00-£30,000.00 per year
Work Location: In person
