Line support technician Work, Jobs in Kingstanding, Wmd (with Salaries)

2nd Line IT Support Technician
bk plus —Shenstone
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
2nd Line Support Technician
Converge Technology Solutions —Stafford
- £26,000 - £28,900 a year
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- SharePoint
- Annual leave
QA Technician ADCAM - MUST HAVE RELEVANT EXPERIENCE IN FABRICATION & ENGINEERING
ADCAM —Lichfield
- £15 an hour
- Full-time
- Continuous improvement
- Quality control
- Organisational skills
- Free parking
Quick apply
IT Field Support Technician - T2 / Second Line Immediate Start
Concero UK —Birmingham
- £28,000 - £34,000 a year
- Full-time
- Analysis skills
- Travel
- In-person
- Free parking
- Annual leave
Quick apply
10d
QA Technician II (12-Month Fixed-Term Contract)
Thermo Fisher Scientific —Birmingham
- Full-time
- Hybrid work
- Laboratory experience
- Data entry
Maintenance Operative - 20 hours
Urbanbubble —Birmingham
- £14,000 - £17,500 a year
- Part-time
- Customer service
- School
- Annual leave
- Referral programme
Quick apply
8d
Production Operator
PepsiCo —Coventry
- £37,704.78 a year
- 12 hour shift
- Computer literacy
- Maintenance
- Continuous improvement
Multi Skilled Technician
Mondelēz International —Birmingham
- 12 hour shift
- Maintenance
- Continuous improvement
- Communication skills
Quality Technician
ZF —Darlaston
- Up to £35,000 a year
- Continuous improvement
- Quality control
- Communication skills
2nd Line Technical Analyst
Xerox —Nuneaton
- Full-time
- Windows
- Analysis skills
- Presentation skills
11d
ICT Cluster Support Technician - Warwickshire and Birmingham
REAch2 Academy Trust —Burton-On-Trent
- £27,187 - £28,985 a year
- Travel
- Communication skills
- School
- Annual leave
- Employee assistance programme
Print Production Assistant
Silverback Gym Wear —Stoke Prior
- £25,420 a year
- Weekend availability
- Continuous improvement
- Quality control
- Organisational skills
- Free parking
- Store discount
Quick apply
4d
Network Engineer Field Operative & Help Desk Support
Power Fibre —Birmingham
- £26,000 - £35,000 a year
- Full-time
- In-person
- Communication skills
- Referral programme
Quick apply
11d
Facilities Technician
Midlands Arts Centre —Birmingham
- £14.41 an hour
- Part-time
- Power tools
- Training & development
- Hand tools
Service & Support Technician
Unison Ltd —Kenilworth
- Overtime
- Hybrid work
- Spanish
- Writing skills
- Travel
Quick apply
9d
Cremator Technician and Gardener
Horizon Cremation (Cannock) Ltd —Cannock
- £25,500 - £28,000 a year
- Full-time
- Customer service
- Maintenance
- In-person
- Free parking
Quick apply
4d
Customer Experience Coordinator
BELFOR UK Ltd —Tamworth
- £28,126.40 a year
- Full-time
- In-person
Quick apply
IMI Accredited Vehicle Damage Assessor
Gemini Accident Repair Centres —Norton Canes
- Full-time
- Customer service
- Supervising experience
- Mentoring
- Free parking
- Employee discount
Quick apply
12d
Operative [Track Maintenance]
Network Rail —West Bromwich
- £32,639 a year
- Weekend availability
- Maintenance
- Driving
11d
Quality Technician
Glen Dimplex Heating & Ventilation —Dudley
- Computer literacy
- Continuous improvement
- Quality control

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2nd Line IT Support Technician

bk plus
Shenstone

Quick apply

Job details

Permanent | Full-time

Benefits

Employee assistance programme
Car scheme

Qualifications

Technical troubleshooting
Desktop support
Operating systems
Incident management
Software deployment
LAN
Microsoft Office Suite
Network infrastructure
Service restoration
Computer hardware
Technical support incident logging
Network support
Organisational skills
Technical writing
IT incident logging
Fault diagnosis and repair
Incident log maintenance
Communication skills
Server management
Remote diagnostics
Mobile devices

Full job description

We are currently recruiting for a Second Line IT Support Technician. The role will be responsible for providing advanced technical assistance to end users, supporting the resolution of incidents and service requests escalated from the first line support team. This role requires a solid understanding of IT systems, outstanding problem-solving abilities, and the capacity to work efficiently under pressure to maintain high levels of customer satisfaction.

As a 2nd Line IT Support Technician your role will include:

Respond to and resolve basic and complex technical incidents and service requests from users, ensuring timely and effective solutions.

Diagnose and troubleshoot hardware, software, network, and system issues, both remotely and on-site as required.

Install, configure, and maintain IT infrastructure including desktops, laptops, mobile devices, printers, and network equipment.

Document all resolution activities in the service management system, ensuring accurate and up-to-date records.

Collaborate with third party vendors and escalate issues when necessary to ensure prompt resolution.

Assist with the deployment of software updates, patches, and security measures across the organisation.

Contribute to the development and continual improvement of IT support processes and documentation.

Participate in IT projects, including system upgrades, rollouts, and migrations as directed by IT management.

Maintain compliance with organisational policies and procedures, including data protection and information security standards.

The Ideal 2nd Line will have:

Proven experience in an IT support role, preferably within a second line or similar capacity.

A Strong knowledge of Windows and/or Mac operating systems, Microsoft 365, and common business applications.

Experience troubleshooting network issues (LAN, WAN, Wi-Fi, VPN) and basic server administration.

Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.

Strong organisational skills and the ability to prioritise workload effectively.

Relevant IT certifications (e.g., CompTIA, Microsoft, Cisco) are desirable but not essential.

In return bk plus will offer:

25 days holiday + bank holidays

Access to an EAP system

24 hour access to GP

Access to a Green Car Scheme

4X death in service

**Please note for a short period the role may involve working from an office in Aldridge before working in Lichfield**

Diversity & Inclusion at bk plus

At bk plus, inclusion and diversity are central to our values. We have an authentic focus on inclusion, enabling our people to feel they can bring their whole self to work and ensuring everyone feels supported, respected and confident to make a valuable contribution to our company and to our clients.

Quick apply

Refine Your Search

line support technician jobs in kingstanding, wmd

2nd Line IT Support Technician

2nd Line Support Technician

QA Technician ADCAM - MUST HAVE RELEVANT EXPERIENCE IN FABRICATION & ENGINEERING

IT Field Support Technician - T2 / Second Line Immediate Start

QA Technician II (12-Month Fixed-Term Contract)

Maintenance Operative - 20 hours

Production Operator

Multi Skilled Technician

Quality Technician

2nd Line Technical Analyst

ICT Cluster Support Technician - Warwickshire and Birmingham

Print Production Assistant

Network Engineer Field Operative & Help Desk Support

Facilities Technician

Service & Support Technician

Cremator Technician and Gardener

Customer Experience Coordinator

IMI Accredited Vehicle Damage Assessor

Operative [Track Maintenance]

Quality Technician

I want to receive the latest job alerts for line support technician in kingstanding, wmd

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