1st line support Work, Jobs in Kingsteignton, Dev (with Salaries)

Technical Support Executive
Unity5 —Exeter
- £28,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Communication skills
- Free parking
- Sick pay
Quick apply
1d
Service Desk Analyst
SDI —Exeter
- £28,000 - £32,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- Computer networking
Quick apply
9d
Technical Support Advisor 2nd Line Telco
Focus Group —Exeter
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Work from home
Quick apply
Service Desk Analyst
BT —Exeter
- £31,529 a year
- Analysis skills
- Continuous improvement
- Gym membership
Social Prescribing Link Worker
Totnes Caring —Totnes
- £18,776.16 a year
- Part-time
- Hybrid work
- Computer literacy
- Computer skills
- In-person
Quick apply
Service Desk Analyst
South West Water —Exeter
- £28,452 - £32,000 a year
- Computer Science
- Analysis skills
- Bachelor's degree
- Employee discount
9d
Graduate Research Assistant
University of Exeter —Exeter
- £33,951 a year
- Research
2d
Technician
University of Exeter —Exeter
- From £30,878 a year
- Research
- University
- Annual leave
2d
Engagement Manager (Developing Business-Aware Academics Project)
University of Exeter —Exeter
- From £43,482 a year
- Hybrid work
- Recruiting
- Annual leave
9d
Senior Manager
Darnells Chartered Accountants —Newton Abbot
- Business development
- Organisational skills
- Computer skills
- Flexible schedule
- Referral programme
Head of Flight Operations
Devon Air Ambulance —Exeter
- £99,450 a year
- Full-time
- Recruiting
- Leadership
- Relocation assistance
- Annual leave
Vehicle Maintenance Technician - HGV
FedEx EU —Exeter
- £21.70 an hour
- Full-time
- Free parking
- Employee assistance programme
Implementation Postdoctoral Research Fellow
University of Exeter —Exeter
- £43,482 - £46,049 a year
- Call to connect
- Doctoral degree
- Research
- University

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2nd Line Support Analyst - Deskside
SDI —Exeter
A full UK driving licence is essential, as the position requires supporting several sites across the region. This is a busy environment and will require dealing…
£32,000 - £35,500 a year
Quick apply
9d
Service Desk Analyst
SDI —Exeter
Resolve 70-80% of incoming calls, tickets and walk-ins efficiently - escalating the more complex incidents and service requests to appropriate 2nd/3rd line.
£28,000 - £32,000 a year
Quick apply
9d

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1st line support jobs near kingsteignton, dev

Technical Support Executive

Unity5 -
Exeter

Quick apply

Job details

Permanent | Full-time
£28,000 a year
1 day ago

Benefits

Free parking
Casual dress
Company pension
Private medical insurance
Sick pay
On-site parking

Qualifications

Technical troubleshooting
Software troubleshooting
Client engagement
Technical support
IT support
Customer support
Customer interaction
Communication skills
Help desk

Full job description

Technical Support Executive

£28,000.00 per year

Exeter - Hybrid

Full time, permanent

Job Description:

We are a local software business delivering SaaS solutions, the UK’s leading provider of software to the parking and traffic management sector.

Unity5 comes with an open and collaborative atmosphere. Learning and development is encouraged and support is available to help you be the best you can be in your career. Everyone is willing to help each other - we are all working towards the same goals!

Unity5 is transitioning through a huge period of growth after partnering with award winning growth investor and we’re looking for a number of Technical Support team members to be part of this journey!

About the role:

As a Technical Support team member, you will:

Grow an in-depth understanding of the products we offer
Assist clients with general enquiries, questions and service requests.
Develop troubleshooting skills to be able to identify, replicate, diagnose, and resolve technical issues within a variety of systems.
Work with our 2nd line Technical Support to resolve more complex cases
Ensure clients are kept up to date with progress and timelines

Being part of the 1st line Technical Support Analysts, you will be the first point of contact for clients, building friendly and trusting relationships both via phone and email/helpdesk environment.

Working Monday to Friday as standard, with evening and weekend to cover urgent issues on a rota basis

What we are looking for from you:

Previous experience in an IT role is a bonus, but is not required for this role as full training will be provided. If you don’t have previous IT experience, we are looking for the following qualities:

Great customer service skills and attention to detail
A passion for IT
Excited and ready to learn, looking to continually improve your knowledge
Excellent communication and listening skills, both verbal and written
Ability to explain technical concepts to non-technical users
Proven strong problem-solving skills
Happy to work independently, as well as in a team in a fast pace environment

If this role sounds of interest to you then please apply with a full and relevant CV. For further questions please contact the recruitment team on [email protected].

Further benefits you will receive:

Generous holiday scheme of 33 days (including BH)
Ability to buy/sell up to 5 days holiday post probation
Opportunities for career progression across various departments and roles
Learning and development fund
Enhanced sick pay
Private Medical scheme
Increased pension scheme
A collaborative and social team environment: Social events, BBQs, Quarterly company updates hosted by the Directors

Pay: £28,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking
Private medical insurance

Work Location: Hybrid remote in Exeter

Quick apply

Refine Your Search

1st line support jobs in kingsteignton, dev

Technical Support Executive

Service Desk Analyst

Technical Support Advisor 2nd Line Telco

Service Desk Analyst

Social Prescribing Link Worker

Service Desk Analyst

Graduate Research Assistant

Technician

Engagement Manager (Developing Business-Aware Academics Project)

Senior Manager

Head of Flight Operations

Vehicle Maintenance Technician - HGV

Implementation Postdoctoral Research Fellow

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