Customer experience advisor Work, Jobs in Kingston Upon Hull, Eng (with Salaries)

Senior Customer Service Advisor
Barclays —Kingston upon Hull
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Customer Advisor
CarSupermarket.com —Hessle
- £20,000 - £50,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Free parking
- Annual leave
Quick apply
14d
Customer Services Advisor
Halfords —Kingston upon Hull
- £11.05 - £12.91 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
7d
Customer Complaints Advisor
ARCO Limited —Kingston upon Hull
- £26,227.50 a year
- Monday to Friday
- Hybrid work
- Sales
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Full-Time Sales Assistant
Footasylum —Kingston upon Hull
- Weekend availability
- Sales
- Communication skills
10d
Resolution Advisor
Wren —Barton-upon-Humber
- Up to £32,260 a year
- Overtime
- Microsoft Office
- Computer skills
- Communication skills
- Employee discount
- Gym membership
Quick apply
HR Advisor
Kingstown Works Ltd —Kingston upon Hull
- £30,598 a year
- Full-time
- Administrative experience
- Human resources
- Organisational skills
- Health & wellbeing programme
- Work from home
Quick apply
1h
Luxe by Hugh Rice - Sales Advisor- Part Time
Luxe by Hugh Rice —Kingston upon Hull
- Part-time
- In-person
- Retail sales
- Employee discount
Quick apply
Aftersales Advisor
John Roe Group Limited —Hessle
- £28,100 a year
- Full-time
- Sales
- Customer service
- Administrative experience
- Employee discount
Quick apply
Retail Travel Advisor
TUI Group —Beverley
- From £13.09 an hour
- Part-time
- Customer service
- Employee discount
2d
Service Advisor
John Roe Toyota —Kingston upon Hull
- From £12.71 an hour
- Full-time
- Sales
- Customer service
- Administrative experience
- Employee discount
Quick apply
Customer Experience Specialist - Part Time
Swift Group Ltd —Kingston upon Hull
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
Quick apply
Insurance Adviser
Hedon Insurance —Kingston upon Hull
- £25,000 - £26,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Employee discount
Quick apply
10d
Customer Services Advisor (10 month FTC)
Humber Bridge Board —Hessle
- From £24,790 a year
- Weekend availability
- Microsoft Word
- Customer service
- Administrative experience
- Free parking
- Employee discount
Quick apply
Customer Service Advisor
Quickline Communications —Kingston upon Hull
- Full-time
- Customer service
- IT
- In-person
- Free parking
- Annual leave
Quick apply
Customer Advisor
Boots —Brigg
- £13.02 - £15.10 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
3d
Customer Sales Advisor
Halfords —Beverley
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
Evening and Weekend Sales Advisor
Clearanswer —Kingston upon Hull
- £15,874 - £16,660 a year
- Part-time
- Sales
- Customer service
- In-person
- Employee discount
Base Management Advisor
KCOM —Kingston upon Hull
- £25,662 a year
- Full-time
- Hybrid work
- Sales
- IT
- In-person
- Employee assistance programme
- Employee discount
1d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Cottingham
- £3,800 a month
- Full-time
- Sales
Quick apply

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customer experience advisor jobs near kingston upon hull, eng

Senior Customer Service Advisor

Barclays -
Kingston upon Hull

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Job details

Permanent
£27,700 a year

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Customer service
Administrative experience
Banking

Full job description

Date live: 17/06/2026

Business Area: BUK Customer Care UK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000112717

Join us at Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers with more complex queries or needs, this is your chance to bring your passion for helping people to a role where your empathy, dedication and exceptional customer service can truly shine. You’ll be the friendly face for our Retail Banking customers in branch or at one of our local hubs, offering expertise, guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £27,700. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

At Barclays, we’re not just offering you a role—we’re offering you a career.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

customer experience advisor jobs in kingston upon hull, eng

Senior Customer Service Advisor

Customer Advisor

Customer Services Advisor

Customer Complaints Advisor

Full-Time Sales Assistant

Resolution Advisor

HR Advisor

Luxe by Hugh Rice - Sales Advisor- Part Time

Aftersales Advisor

Retail Travel Advisor

Service Advisor

Customer Experience Specialist - Part Time

Insurance Adviser

Customer Services Advisor (10 month FTC)

Customer Service Advisor

Customer Advisor

Customer Sales Advisor

Evening and Weekend Sales Advisor

Base Management Advisor

JUNIOR SALES ADVISOR

I want to receive the latest job alerts for customer experience advisor in kingston upon hull, eng

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