Claims lead Work, Jobs in Kingston Upon Hull, Ery (with Salaries)

Aftersales Technical Assessor
Victory Leisure Homes —Kingston upon Hull
- £30,000 - £33,000 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Free parking
- Employee discount
Quick apply
Lecturer in Automotive
HULL COLLEGE GROUP —Kingston upon Hull
- £26,772 - £40,052 a year
- Full-time
- Administrative experience
- Education
- Time management
- Annual leave
Senior Business Analyst
Quickline Communications —Kingston upon Hull
- Full-time
- Salesforce
- Bachelor's degree
- In-person
- Free parking
- Annual leave
Quick apply
12d
Technical Director
British Steel —Scunthorpe
- Up to £100,000 a year
- Full-time
- Leadership
- Annual leave
- Employee assistance programme
Cycle Technician
Halfords —Kingston upon Hull
- £11.25 - £13.11 an hour
- Part-time
- Sales
- Customer service
- Store discount
- Health & wellbeing programme
HR Operations Manager
Quickline Communications —Kingston upon Hull
- Full-time
- Management
- Team management
- Human resources
- Free parking
- Annual leave
Quick apply
Internal Recruiter
British Steel —Scunthorpe
- Up to £35,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Network Security Engineer
British Steel —Scunthorpe
- Up to £65,000 a year
- Full-time
- Scripting
- Computer networking
- APIs
- Annual leave
- Employee assistance programme
Safety Standards & Compliance Manager - Steelmaking
British Steel —Scunthorpe
- Full-time
- Management
- Analysis skills
- Leadership
- Annual leave
- Employee assistance programme
Quality Engineer
Willerby —Kingston upon Hull
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Annual leave
Quick apply
Area Technical Manager
British Steel —Scunthorpe
- Up to £45,000 a year
- Full-time
- Sales
- Travel
- Annual leave
- Employee assistance programme
Craft Team Leader - Electrical
British Steel —Scunthorpe
- £44,895.12 a year
- Full-time
- Maintenance
- IT
- Leadership
- Annual leave
- Employee assistance programme
Duty Pharmacy Manager - Grimsby Extra
Tesco UK —Grimsby
- Up to £52,000 a year
- Full-time
- IT
Technical Electrical Services Lead Engineer
British Steel —Scunthorpe
- Full-time
- Engineering
- Maintenance
- No degree
- Annual leave
- Employee assistance programme
Craft Team Leader - Mechanical
British Steel —Scunthorpe
- £44,895.12 a year
- Full-time
- Maintenance
- IT
- Leadership
- Annual leave
- Employee assistance programme
IT Systems Architect (Fixed Term Contract)
British Steel —Scunthorpe
- Up to £65,000 a year
- Full-time
- Azure
- AWS
- Agile
- Annual leave
- Employee assistance programme
Maintenance Engineer - Mechanical
British Steel —Scunthorpe
- Up to £51,000 a year
- Full-time
- Engineering
- Maintenance
- Organisational skills
- Annual leave
- Employee assistance programme
Electrical Team Leader - Concast
British Steel —Scunthorpe
- £44,895.12 a year
- Full-time
- Maintenance
- Annual leave
- Employee assistance programme
Group Tax Manager (FTC)
Croda International Plc —Goole
- Microsoft Excel
- Microsoft Office
- Communication skills
- Free parking
- Annual leave
Group Tax Manager (FTC)
Croda —Goole
- Microsoft Excel
- Microsoft Office
- Communication skills
- Free parking
- Annual leave

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claims lead jobs near kingston upon hull, ery

Aftersales Technical Assessor

Victory Leisure Homes
Kingston upon Hull

Quick apply

Job details

Permanent | Full-time
£30,000 - £33,000 a year

Benefits

Free parking
Cycle to work scheme
Employee discount
On-site parking

Qualifications

Customer service
Technical support
Organisational skills
IT
Communication skills
Time management

Full job description

Job Title: Aftersales Technical Assessor
Department: Customer Service / Aftersales
Location: Hull, Leads Road Site HU7 0BZ
£30,000 - £33,000

The role

To manage and assess aftersales warranty claims efficiently and accurately, ensuring all claims are processed in line with company warranty policies and procedures. The Aftersales Technical Assessor will act as a key point of contact for customers, suppliers, service engineers, and internal departments.

Key Responsibilities

Assess and process warranty claims in accordance with company warranty policies and procedures
Liaise with customers, suppliers, warranty engineers, and internal departments to resolve warranty-related matters
Review technical information, photographs, reports, and supporting documentation to determine claim validity
Identify parts required and allocate appropriate labour hours for warranty repairs and remedial works
Prepare and issue chargeable quotations for repairs and parts not covered under warranty
Ensure warranty claims are addressed within required deadlines and followed through to successful resolution
Provide exceptional customer service, responding professionally and promptly to customer enquiries and concerns
Monitor outstanding claims and quotations, providing regular updates to customers and management
Work closely with suppliers to obtain technical information, pricing, and product support where required
Identify recurring product or quality issues and provide recommendations for continuous improvement
Ensure compliance with company procedures, quality standards, and customer service expectations.

Knowledge and Skills

Essential

Strong customer service skills with a commitment to delivering a positive customer experience.
Excellent verbal and written communication skills
Good technical aptitude and ability to interpret technical information and repair requirements
Strong problem-solving and decision-making abilities
Work effectively to schedules, deadlines, and performance targets
Competent IT skills
Ability to work independently and as part of a team.

Desirable

Previous experience in a warranty, aftersales, technical support, customer service, or claims assessment role
Knowledge of warranty management systems and processes
Understanding of parts identification and repair methodologies
Experience preparing quotations and cost assessments
Experience within the caravan industry would be advantageous but is not essential, as full training will be provided.

Person Specification

Experience working in a fast-paced and customer-focused environment
Strong technical and analytical mindset
Ability to assess information objectively and make informed decisions
Self-motivated with the ability to work independently and manage workload effectively
Strong organisational and time management skills
Professional and positive attitude
Excellent attention to detail
Strong interpersonal skills with the ability to build positive working relationships
Customer-focused mindset with a commitment to service excellence
Reliable, flexible, and dependable
Ability to remain calm and professional when dealing with challenging situations.

Package

£30,000 - £33,000
Working Hours: Monday to Thursday: 8:00 - 17:00, Friday: 8:00 - 13:00
Holiday increase with service scheme
Free onsite parking
Cycle to work scheme
A range of employee benefits and discounts through our rewards partner (Perkbox)

Pay: £30,000.00-£33,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

claims lead jobs in kingston upon hull, ery

Aftersales Technical Assessor

Lecturer in Automotive

Senior Business Analyst

Technical Director

Cycle Technician

HR Operations Manager

Internal Recruiter

Network Security Engineer

Safety Standards & Compliance Manager - Steelmaking

Quality Engineer

Area Technical Manager

Craft Team Leader - Electrical

Duty Pharmacy Manager - Grimsby Extra

Technical Electrical Services Lead Engineer

Craft Team Leader - Mechanical

IT Systems Architect (Fixed Term Contract)

Maintenance Engineer - Mechanical

Electrical Team Leader - Concast

Group Tax Manager (FTC)

Group Tax Manager (FTC)

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