Operations Manager
Location
Hull, East Yorkshire
Reporting To
Managing Director
Job Type
Full-Time, Permanent
Company Overview
We are a leading manufacturer of bespoke fitted bedrooms, kitchens, media walls, and cut & edge products, supplying housebuilders, developers, retailers, trade customers, and commercial clients throughout the UK. Our business combines modern manufacturing techniques with traditional craftsmanship to deliver high-quality products and exceptional customer service.
We are seeking an experienced and driven Operations Manager to oversee all aspects of our manufacturing and operational activities, ensuring efficiency, quality, profitability, and continuous improvement across the business.
Role Purpose
The Operations Manager will be responsible for the day-to-day management of the manufacturing facility, production planning, logistics, warehousing, installation coordination, and workforce management. The successful candidate will ensure products are manufactured safely, efficiently, on time, and to the highest quality standards while supporting the company’s growth objectives.
Key Responsibilities
Production & Manufacturing
- Lead and manage all manufacturing operations within the woodworking facility.
- Ensure production schedules are achieved efficiently and on time.
- Monitor manufacturing performance, productivity, quality, and waste levels.
- Implement continuous improvement initiatives to maximise efficiency and profitability.
- Develop and maintain production KPIs and performance reporting.
- Ensure machinery and equipment are maintained and operating effectively.
- Work closely with design, sales, and estimating teams to ensure smooth project delivery.
Operational Management
- Oversee all operational departments including manufacturing, assembly, warehousing, dispatch, and installation scheduling.
- Manage resource planning to ensure labour and materials meet production demands.
- Drive process improvements and lean manufacturing initiatives.
- Identify operational bottlenecks and implement corrective actions.
- Support strategic planning and business growth initiatives.
Team Leadership
- Lead, motivate, and develop production supervisors and operational staff.
- Conduct performance reviews and identify training requirements.
- Foster a positive culture focused on quality, accountability, teamwork, and continuous improvement.
- Ensure effective communication throughout all departments.
Health, Safety & Compliance
- Maintain a safe working environment and ensure compliance with all Health & Safety legislation.
- Promote a strong safety culture throughout the business.
- Ensure risk assessments, safe systems of work, and training records remain current.
- Support audits and compliance activities where required.
Quality Management
- Ensure all products meet company and customer quality standards.
- Investigate quality issues and implement corrective actions.
- Develop systems to minimise defects, rework, and any customer complaints.
- Promote a right-first-time manufacturing culture.
Supply Chain & Logistics
- Work alongside purchasing and suppliers to ensure material availability.
- Monitor stock levels and inventory control procedures.
- Oversee dispatch and delivery performance to ensure customer deadlines are achieved.
- Support supplier performance management and cost control initiatives.
Financial Responsibilities
- Manage operational budgets and departmental expenditure.
- Monitor labour efficiency, material usage, and manufacturing costs.
- Identify opportunities for cost reduction without compromising quality or service.
- Provide regular operational and financial performance reports to senior management.
Skills & Experience Required
Essential
- Proven experience in an Operations Manager, Production Manager, or Manufacturing Manager role.
- Strong background within woodworking, furniture manufacturing, joinery, kitchens, bedrooms, or bespoke interiors.
- Experience managing production teams within a fast-paced manufacturing environment.
- Excellent leadership and people management skills.
- Strong organisational and planning abilities.
- Experience implementing continuous improvement and lean manufacturing principles.
- Good understanding of health and safety regulations.
- Strong commercial awareness and problem-solving capability.
- Proficient in Microsoft Office and manufacturing management systems.
Desirable
- Experience within fitted furniture, kitchens, bedrooms, media walls, or panel processing sectors.
- Knowledge of CNC machinery, edge banding, and modern woodworking equipment.
- Lean Manufacturing or Continuous Improvement qualifications.
- IOSH or NEBOSH Health & Safety qualification.
Key Performance Indicators (KPIs)
- On-Time Delivery Performance
- Production Efficiency
- Labour Utilisation
- Quality and Defect Rates
- Customer Satisfaction
- Health & Safety Compliance
- Stock Accuracy
- Manufacturing Cost Control
- Waste Reduction
- Employee Performance and Retention
Personal Attributes
- Strong leadership presence.
- Results-driven and highly organised.
- Hands-on approach with excellent attention to detail.
- Ability to work under pressure and meet deadlines.
- Positive attitude with a commitment to continuous improvement.
- Strong communication and relationship-building skills.
Salary & Benefits
- Competitive salary based on experience.
- Company pension scheme.
- Performance-related bonus opportunities.
- Career progression opportunities within a growing business.
- Ongoing professional development and training.
This is an excellent opportunity for an ambitious Operations Manager to play a key role in driving operational excellence within a growing UK manufacturing business.
Work Location: In person
