We're looking for an experienced and driven Project Manager to join the PSTN switch-off (OneNetwork) initiative, a major KCOM transformation delivering the migration of customers from the legacy copper telephone network to modern Full Fibre Voice services.
You'll play a key role in delivering projects that support the successful execution of this strategic initiative, helping to ensure a safe and reliable migration for customers while minimising disruption and operational risk.
Working closely with business stakeholders, technical teams, customers and third-party partners, you'll lead multiple medium to high-complexity projects from initiation through to successful delivery, ensuring outcomes are achieved on time, within budget and to the highest quality standards.
Salary – Up to £50K, depending on Experience
Location – Hull, Carr Lane, 2 days office based minimum
Advert Closing Date – 30th July 2026
We may close the advert early if we receive strong interest, so don't wait!
Interview Dates - To be confirmed after advert closing date
Key Responsibilities
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Lead the planning and delivery of migration projects within the OneNetwork initiative, ensuring customer migration journeys are delivered safely, on schedule and in line with strategic objectives.
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Coordinate delivery across Engineering, Technology, Customer Operations, Product, Commercial and other business teams to ensure migration readiness and successful execution.
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Develop and maintain project plans, managing milestones, dependencies, risks, issues and change to keep delivery on track.
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Monitor progress against agreed migration plans and targets, proactively identifying risks, removing blockers and driving recovery actions where required.
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Chair cross-functional project meetings, ensuring actions are owned and stakeholders remain aligned throughout the delivery lifecycle.
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Provide clear governance, reporting and progress updates to the OneNetwork Steering Committee and Leadership Team.
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Build strong relationships with internal stakeholders and, where appropriate, customers to coordinate successful migration delivery.
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Depending on your assigned project, you will either lead the delivery of high-volume consumer migration projects focused on safe and efficient execution, or manage complex enterprise customer migrations, developing tailored migration plans and coordinating delivery directly with business customers.
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Identify opportunities to improve migration processes, governance and ways of working, supporting the continuous evolution of the OneNetwork initiative.
Requirements
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Proven experience delivering medium to large-scale projects or workstreams through the full project lifecycle, from initiation to successful delivery.
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Strong stakeholder management skills, with the ability to influence, challenge and build effective relationships across business, operational and technical teams.
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Experience developing and managing project plans, risks, issues, dependencies and governance.
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A proactive and organised approach, with the ability to manage multiple priorities and maintain delivery momentum in a fast-paced transformation environment.
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Excellent written and verbal communication skills, with experience presenting project updates to senior stakeholders and governance forums.
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Experience within telecommunications, infrastructure, technology or large-scale business transformation initiatives would be advantageous.
Qualifications
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A recognised Project Management qualification (e.g. PRINCE2, APM PMQ, PMI PMP or AgilePM).
Skills and Tools
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Experience using project delivery and collaboration tools such as Microsoft Project, Jira, Confluence and ServiceNow.
About Us
KCOM goes beyond broadband—for us it's about community, innovation, and commitment. Since 1904, we've been integral to Hull and East Yorkshire, delivering award-winning broadband services and being at the heart of our region. Join us in expanding our full-fibre network and connect more homes and businesses.
At KCOM, collaboration fuels our innovation, driving us to be the best and keep our customers seamlessly connected. We empower our customers to thrive in the digital age, and we're passionate about making a real difference in their lives.
Why Work with Us
The Power is all Yours
At KCOM, our dedication to our people mirrors our commitment to our customers. Immerse yourself in a workplace that values you as an individual, offering family-friendly policies and adaptable working arrangements.
Engage with us through employee forums, enjoy a wide range of on-site facilities, and a suite of services supporting colleagues from diverse backgrounds. Benefit from an employee assistance program, occupational health support, a variety of online wellbeing tools as well as our personal development learning platform.
Values are not just words for us – they are the foundation of our dynamic workplace. Grow with us, seize opportunities to progress, and unleash your potential in an environment designed to nurture your professional development.
Equal Opportunity Employer
We champion inclusivity for all, celebrating diversity through forums and DEI events. Join KCOM and thrive in a culture that values and nurtures your potential.
We are signed up to the Armed Forces Covenant and Disability Confident Scheme and we support local schools and colleges with mock interviews and careers advice.
No agency applications will be accepted at this time.
