Aftersales advisor Work, Jobs in Kingston Upon Hull Hu8 (with Salaries)

Service Advisor
Hatfields —Kingston upon Hull
- £32,000 a year
- Monday to Friday
- In-person
- Communication skills
- Annual leave
- Employee discount
Quick apply
Service Advisor - VW Hull
JCT600 —Kingston upon Hull
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Referral programme
Quick apply
Apprentice Group Warranty Administrator
Hartwell PLC —Grimsby
- £8 an hour
- Full-time
- Administrative experience
- Communication skills
- Mechanical knowledge
Quick apply

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Service Advisor - VW Hull
JCT600 —Kingston upon Hull
You’ll be the trusted point of contact for customers throughout their vehicle servicing journey, ensuring clear communication and smooth coordination between…
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aftersales advisor jobs near kingston upon hull hu8

Service Advisor

Hatfields -
Kingston upon Hull

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Job details

£32,000 a year

Benefits

Annual leave
Company pension
Employee discount
Paid volunteer time
Referral programme

Qualifications

Driving Licence
Communication skills

Full job description

Service Advisor

Hatfields Jaguar Land Rover Hull

Pay: £32,000 with a £8,400 Bonus Opportunity PA

Monday Friday 08:00am 18:00pm (45 hours per week)

Why Join Hatfields?

Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
Celebrate your special day with an extra day off on your birthday
Contributory workplace pension scheme
Our industry-leading Family Leave Policies ensure youre supported when it matters most
Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive
Take a paid day to volunteer and give back to a cause close to your heart
We believe in recognising dedication and loyalty, thats why we celebrate long service milestone anniversaries
Unlock your potential with tailored training and endless career growth opportunities
Access high street discounts to make the everyday a little more rewarding
Know someone perfect for Hatfields? Earn rewards through our internal referral scheme

About the role...

Be able to effectively manage your time ensuring that you are prepared for the day ahead.
You are expected to answer incoming client enquiries in a timely manner and convert into a meaningful booking based upon diary availability.
Greet clients in a friendly and professional manner, ensuring a warm and welcoming environment.
You are expected to upsell clients additional products such as any identified work from the EVHC, services, & service plans.
Actively listen to clients concerns, understand their needs, and ask qualifying questions to ensure a right first-time fix.
Process client information and vehicle details accurately in our systems.
Process and invoice warranty claims, ensure accurate documentation, timely submission and compliance with company with company and manufacturer guidelines. Maintain detailed records and follow up on outstanding claims.
Keep clients updated of progress throughout the repair process.
Coordinate with workshop controller to ensure timely completion of repairs.
Produce accurate invoices detailing the work carried out.
Ensure that clients are completely satisfied post visit.
Be competent in handling client complaints and objections.
Be responsible for your own WIP ensuring jobs are completed and closed in a timely manner.

About You

To succeed as a Service Advisor, you will:

Have experience in a customer-facing role, ideally within automotive or aftersales
Demonstrate excellent communication and relationship-building skills
Be able to manage workload effectively while maintaining KPIs
Be confident upselling services, repairs, and service plans
Thrive in a fast-paced environment and stay organised under pressure
Be IT literate and comfortable using internal systems
Hold a full UK driving licence
Be able to pass a satisfactory DBS check

If youre passionate about delivering exceptional customer service and want to build a career with a prestigious automotive brand, wed love to hear from you.

Apply today and join the Hatfields Jaguar Land Rover Hull team.

Work Location: In person

Quick apply

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aftersales advisor jobs in kingston upon hull hu8

Service Advisor

Service Advisor - VW Hull

Apprentice Group Warranty Administrator

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