Who is New England Seafood International?
New England Seafood International (NESI) was established in 1991 and is an importer and processor of premium fresh and frozen sustainable fish and seafood. NESI employs circa 850 people across three sites in the UK and imports a wide range of wild and farmed fish and shellfish from all around the world. We are part of the Sealaska Corporation, an Alaska Native corporation formed in 1971 and which is owned by 26,000 Tlingit, Haida and Tsimshian shareholders, who are all bloodline descendants of the first settlers to the Americas.
Our vision is to “show people how to enjoy fish every day” and we pride ourselves on our supply chain integrity, sustainable sourcing and high-quality product. Our values run through our business and are Respect, Customer Care, By Learning We Grow, Team Spirit and Integrity.
eCommerce Account Executive
Title: eCommerce Account Executive
Reports to: Senior National Account Manager
Location: Chessington, Surrey
Salary: up to £40,000 DOE
Shift pattern: Mon – Fri 8:00am – 5:00pm
At NESI our core purpose is enhancing lives through fish, and we believe people are the most important asset to any business, that is why we choice to put all our people first by investing in developing our leaders to ensure they can support their teams in growing individuals, to reach their true potential.
This is an exciting opportunity for a junior eCommerce Executive to help run and optimise NESI’s online performance across priority UK retail accounts. It’s a fast-paced, hands-on role working across multiple platforms on both branded and private label products. The right individual will be data-driven, highly organised and curious, with a strong appetite to learn and a passion for turning analysis into actions that improve sales performance.
The purpose of this role is to own and optimise NESI’s end-to-end eCommerce performance across priority UK accounts, turning retail media, digital shelf and online trading into incremental sales and GM. This role uses disciplined analytics and reporting to identify opportunities, guide weekly optimisation, and improve return on investment.
This role will support the creation and implementation of high-performing retail media campaigns and trading activity, and will help deploy c. £400k annual budget to drive incremental online sales and efficiency.
Role & Responsibilities
Retail media ownership (CitrusAd & Criteo)
- Plan, launch and optimise campaigns weekly (keywords, bids, budgets, placements, creatives).
- Build a repeatable test-and-learn framework (hypotheses, measurement, post-campaign read-outs).
- Govern CPC efficiency and incrementality, with a reinvestment loop that scales what works.
- Support growth of our qCommerce presence by tracking performance, improving visibility and availability, and coordinating actions to expand reach.
Digital shelf and on-site merchandising
- Improve online discoverability and the shopper journey across customer retail websites (search, categories, recommendations, cross-sells).
- Create/optimise branded and category landing pages (e.g., ‘Fish Hub’) where retailers allow.
- Monitor availability and content hygiene (images, titles, pack sizes, claims) on a monthly cadence.
- Ownership of Brandbank for new product launches and content optimisation
Trading rhythm, reporting and insight
- Daily monitoring of spend, sales, RoAS and share of sponsored placements; make rapid optimisation changes.
- Weekly competitor audit of sponsored activity and bidding strategy during key periods.
- Produce a consistent monthly eCommerce performance pack for the business (actions, results, next steps).
Cross-functional alignment
- Run structured monthly sessions with account managers and brand teams to update on the online performance and understand customer priorities
- Working closely with the new product development team to launch new products online, on time
- Coordinate with retailer online counterparts to prioritise and land the highest-value opportunities.
What experiences, knowledge and capabilities do I need to demonstrate?
- Strong analytical capability and confidence working with numbers and datasets (Excel essential).
- Highly organised with excellent attention to detail (able to run repeatable weekly processes reliably).
- Comfortable working in a fast-paced environment and managing repetitive tasks accurately and consistently.
- Strong communication skills and ability to work cross-functionally with commercial, brand and category teams.
- Experience in FMCG / retail / eCommerce is desirable but not essential; the right attitude and learning agility matters most.
