Service leader Work, Jobs in Kingston Upon Thames, Gtl (with Salaries)

Market Expansion - CIB Operational Readiness Vice President
JPMorganChase —London
- Full-time
- Analysis skills
1h
International Private Bank Events - Senior Associate
JPMorganChase —London
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Spanish
1h
Group Charter Sales Assistant - 1 Year Student Placement (September 2026 - September 2027)
Air Charter Service —Surbiton
- £25,000 a year
- Monday to Friday
- Sales
- Travel
- Communication skills
Quick apply
Senior Customer Service Advisor - Kingston upon Thames
Barclays —Kingston upon Thames
- £31,500 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
14d
Education Centre Manager
Explore Learning —Hampton
- £31,250 - £33,750 a year
- Full-time
- English
- In-person
- Leadership
- Employee discount
- Referral programme
Quick apply
Team Leader
Abacus Care & Support —Twickenham
- £14.10 an hour
- Full-time
- Hospitality
- Sales
- Customer service
- Annual leave
Quick apply
4d
Operations Manager – Retail Healthcare
Elior UK —Twickenham
- £57,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
9d
Foreign Nationals Outreach - Recovery worker
Change Grow Live —Barnet
- £28,557.79 - £32,802.41 a year
- Remote
- Time management
- Employee discount
- Referral programme
Deputy Manager
Aldi —London
- £16.13 - £16.45 an hour
- Customer service
- Time management
- Annual leave
Thames Lock and Weir Keeper - 35017
Environment Agency —Shepperton
- £29,751 a year
- Full-time
- Customer service
- Presentation skills
- Communication skills
- Flexible schedule
Trainee Property Coordinator
Humphrey & Gray Ltd —Reigate
- £21,158 - £24,785 a year
- Full-time
- Maintenance
- No experience needed
- Administrative experience
- Health & wellbeing programme
- Referral programme
Quick apply
11d
Supervisor
Serco Plc —Richmond
- £45,171 a year
- Full-time
- Hybrid work
- Microsoft Office
- IT
- Leadership
- Employee assistance programme
IPS Team Leader
Sovereign & Bale —Hounslow
- £40,505 - £49,527 a year
- Full-time
- Management
- Business development
- Travel
Quick apply
People Enablement Specialist
The Keyholding Company —London
- £40,000 - £45,000 a year
- Full-time
- Human resources
- AI
- Leadership
- Work from home
- Employee assistance programme
Quick apply
14d
Group General Manager - South West London
CH&CO —South West London
- £65,000 a year
- Full-time
- Hospitality
- Management
- Contracts
- Employee assistance programme
- Employee discount
10d
GM
Seven Elements —London
- From £50,000 a year
- Full-time
- Serving
- Hospitality
- Bar
Quick apply
6d
Regional Manager
WeBuyAnyCar —New Malden
- Up to £37,500 a year
- Rotating shift
- Management
- Driving
- Leadership
Quick apply
9d
Service Co-Ordinator
Disability Challengers —Guildford
- £29,943 - £31,518 a year
- Full-time
- Supervising experience
- Travel
14d
Occupier Relationships Manager - Battersea Power Station, London
Savills Management Resources —London
- £60,000 a year
- Weekend availability
- Hospitality
- Microsoft Office
- IT
4d
Operations Assistant
9620146 —West Byfleet
- £26,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
7d

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Market Expansion - CIB Operational Readiness Vice President

JPMorganChase -
London

Apply Now

Job details

Full-time
1 hour ago

Qualifications

Analysis skills

Full job description

JOB DESCRIPTION

Join a high-impact delivery role at the center of Corporate & Investment Bank–wide market launches, helping bring new capabilities to clients in a compliant, scalable, and client-ready way. Covering Payments, Lending (Banking), Markets, and Trade Finance, this position sits within Payments Operations while operating across a broad, cross-line-of-business program.

As a Vice President within Market Expansion Operational Readiness team, you will be responsible for driving delivery across assigned workstreams, supporting governance forums, and translating strategic priorities into executable plans (roadmaps, timelines, and dependencies) across multiple lines of business. You will coordinate with key partners (Operations, Client Service, Implementations, KYC, Legal, Compliance, local market teams, Product, and Technology) to manage dependencies and escalations, and to ensure first-line ownership of controls and documentation from current-state assessment through future-state design

Job responsibilities

Drive market expansion operational readiness workstreams, standards, and execution, ensuring consistent application across new-market entries and all CIB lines of business in scope.
Support the lead in cross-functional, cross-LOB steering forums and drive execution on scope, sequencing, risk acceptance, and delivery timelines.
Manage the integrated portfolio plan and critical path across all in-scope LOBs functions, aligning with Product and Technology; remove blockers and escalate RAIDs to protect milestones.
Support definition of go-live readiness criteria, including client impact, operational SLAs, control design, and regulatory compliance, with clear exit/entry gates applicable across all lines of business.
Contribute to the design of the target operating model for new-market expansion, including design, controls, capacity planning, and support model across Firm wide utilities, LOB Operational teams, Client Service & Onboarding and others, spanning Payments, Lending (Banking), Markets, and Trade Finance.
Drive metrics and benefits tracking for market launches; provide transparent reporting on readiness, risk, and performance against plan to the Ops Readiness lead and senior stakeholders.
Drive change management, communications, and training to ensure operational adoption and client-ready execution at launch across all lines of business.
Guide and support cross-functional, cross-LOB teams through the operational readiness milestones; set expectations for delivery and promote a culture of accountability, continuous improvement, and control discipline within the Ops Readiness team.
Drive and own the end-to-end delivery of market execution against the Market Expansion Operational Readiness Playbook.

Required qualifications, capabilities, and skills

Strong experience driving complex, cross-functional programs in financial services operations spanning multiple product lines or lines of business, with accountability for workstream delivery outcomes and control effectiveness.
Demonstrated ability to translate strategy into executable plans and portfolio roadmaps, integrating product, technology, and operational dependencies across diverse business lines.
Effective stakeholder management and communications skills, with a track record of influencing senior leaders across LOBs and driving disciplined, data-driven execution under time pressure.
Strong analytical and structured problem-solving skills; adept at defining readiness criteria, and driving delivery across a broad operational portfolio.
Exceptional organizational discipline with the ability to prioritize dynamically, manage critical paths, and guide teams through ambiguity to predictable outcomes.

Preferred qualifications, capabilities, and skills

Experience executing delivery within global, cross-LOB teams across regions and time zones with a consistent operating cadence and governance model.
Proven track record in high-pressure large-scale change management and transformation delivery spanning multiple business lines/functional teams.
Familiarity with program / project delivery practices and tools (Monday.com) to integrate business and technology execution across diverse product domains.
Familiarity with regulatory compliance, KYC, and operational risk frameworks, and effective partnership with Legal and Compliance in multi-jurisdictional, multi-product contexts.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Apply Now

Refine Your Search

service leader jobs in kingston upon thames, gtl

Market Expansion - CIB Operational Readiness Vice President

International Private Bank Events - Senior Associate

Group Charter Sales Assistant - 1 Year Student Placement (September 2026 - September 2027)

Senior Customer Service Advisor - Kingston upon Thames

Education Centre Manager

Team Leader

Operations Manager – Retail Healthcare

Foreign Nationals Outreach - Recovery worker

Deputy Manager

Thames Lock and Weir Keeper - 35017

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Supervisor

IPS Team Leader

People Enablement Specialist

Group General Manager - South West London

GM

Regional Manager

Service Co-Ordinator

Occupier Relationships Manager - Battersea Power Station, London

Operations Assistant

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