Development associate Work, Jobs in Kingswinford, Sts (with Salaries)

Helpdesk Engineer
Serveline Ltd —Stourbridge
- £25,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Flexitime
Quick apply
11d
Associate Dentist
mydentist —Stourbridge
- IT
- Free parking
- Sick pay
Quick apply
Healthcare Science Associate - Apprentices
Birmingham Women's and Children's NHS Foundation Trust —Edgbaston
- £25,272 a year
- Full-time
9h
Family Support Worker
WMG Academy (Solihull) —Birmingham
- £27,711 - £30,559 a year
- Full-time
- Hybrid work
- Working with children
- Bachelor's degree
- Communication skills
- Health & wellbeing programme
- Referral programme
Quick apply
13d
Team Member
NEXT —Dudley
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
Associate
The TJX Companies, Inc. —Wolverhampton
- Part-time
- No experience needed
- Employee discount
5d
PA and Office Manager - WMG Academy Solihull
WMG Academy - UTC —Chelmsley Wood
- £34,000 - £38,220 a year
- Part-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
- Referral programme
Quick apply
13d
Real Estate - Associate
Higgs LLP —Brierley Hill
Quick apply
Associate Planner
Savills —Birmingham
- Annual leave
Associate Software Engineer
Birmingham City Council —Birmingham
- £28,598 - £34,434 a year
- Full-time
- Communication skills
10h
Equality, Diversity and Inclusion Officer
The Royal Wolverhampton NHS Trust —Wolverhampton
- £32,073 - £39,043 a year
- Part-time
- Nursing
7d
Associate Planning Consultant
AtkinsRéalis —Birmingham
- Full-time
- Communication skills
- Time management
4h
Real Estate - Senior Associate (Development)
Higgs LLP —Brierley Hill
- Business development
Quick apply
Associate
Trowers & Hamlins LLP —Birmingham
- Full-time
Career Advisor
Scholars School System —Birmingham
- £27,000 - £30,000 a year
- Full-time
- Administrative experience
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance programme
Quick apply
11d
AHP Professional Lead
Midlands Partnership University NHS Foundation Trust —Stafford
- £57,528 - £64,750 a year
- Part-time
- Leadership
7d
Property Management Surveyor - Associate
Savills —Birmingham
- Annual leave
Senior Clerk of Works
Edge —Birmingham
- £50,000 - £60,000 a year
- Full-time
- Supervising experience
- Bachelor's degree
- Travel
- Free parking
- Life insurance
Quick apply
12d
Paralegal
Trowers & Hamlins LLP —Birmingham
- Full-time
- Presentation skills
- Organisational skills
- Communication skills
13d
Associate Director - Service Delivery
Microland —Birmingham

I want to receive the latest job alerts for development associate in kingswinford, sts

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

development associate jobs near kingswinford, sts

Helpdesk Engineer

Serveline Ltd
Stourbridge

Quick apply

Job details

Permanent | Full-time
£25,000 - £30,000 a year
11 days ago

Benefits

Free parking
Flexitime
Company pension
Sick pay
On-site parking

Qualifications

TCP
Driving Licence
Azure
Customer service
GCSE
Disaster recovery
Windows
Sonicwall
Firewall
DHCP
VoIP
CompTIA Network+
IT support
DNS
SharePoint
IT
TCP/IP
CompTIA Security+
Communication skills
CompTIA A+
Intune
Help desk

Full job description

Department:

Helpdesk

Location:

Serveline – Kinver Office

Salary:

£25,000 - £30,00.00 p.a (BOE)

Hours:

37.5 Per Week – ROTA (1 Hour Lunch)

Contract Type:

Full Time, Permanent

Reporting To:

Helpdesk Manager

Engineer Level:

1st Line

Role Overview

Serveline IT Ltd are looking for an experienced and customer-focused Helpdesk Engineer to join our growing Helpdesk team. This role is ideal for someone with previous IT support experience who is looking to further develop their technical knowledge within a fast-paced Managed Service Provider (MSP) environment.

The successful candidate will provide first and second-line support to a wide range of customers across multiple sectors including business, education, and charities. You will be responsible for troubleshooting technical issues, supporting end users remotely, maintaining high service standards, and assisting with infrastructure and cloud-based technologies

Key Responsibilities

· Provide first and second-line technical support via phone, email, and remote support tools

· Manage and progress support tickets within agreed service levels and priorities

· Troubleshoot and resolve issues relating to Microsoft Windows, Microsoft 365, networking, printers, email systems, and cloud services

· Escalate complex or high-priority issues to senior engineers where required

· Configure and deploy laptops, desktops, and mobile devices

· Support Microsoft 365 administration including Exchange, Teams, SharePoint, and Entra ID

· Assist with onboarding new customers and user setups

· Maintain accurate documentation and ticket updates

· Support cyber security best practices and follow company procedures

· Participating in customer projects, installations, and system upgrades where required

· Deliver excellent customer service and maintain professional communication at all times

Skills & Knowledge

· Previous experience working within an IT support or helpdesk environment

· Good understanding of Microsoft Windows operating systems

· Experience supporting Microsoft 365 environments

· Basic understanding of networking principles including TCP/IP, DHCP, DNS, and WiFi

· Experience using remote support and ticketing systems

· Strong troubleshooting and problem-solving skills

· Ability to prioritise workload and manage multiple tickets effectively

· Good written and verbal communication skills

· Understanding of cyber security best practices

Desirable Skills

· Experience working within an MSP environment

· Knowledge of Microsoft Intune and Entra ID

· Experience with VoIP systems

· Knowledge of Halo PSA ticketing systems

· Knowledge of Hudu Documentation

· Understanding of backup and disaster recovery solutions

· Exposure to networking hardware such as switches, firewalls, and access points

· Knowledge of remote monitoring and management platforms

Personal Qualities

· Friendly and approachable

· Reliable and punctual

· Positive attitude towards learning

· Professional manner when speaking with customers

· Patient and calm under pressure

· Motivated and eager to develop technical skills

· Honest and trustworthy

Benefits

· Ongoing training and development opportunities

· Exposure to wide range of technologies and environments

· Career progression opportunities within the business

· Performance rewards/bonuses

· Company pension scheme

· Holiday entitlement in line with company policy – awarded more holiday after serving time at Serveline.

Entry Requirements

· GCSE Grade 4/C or above in English and Maths preferred

· GCSE Grade 4/C or above in ICT

· Full UK driving license beneficial but not essential

· Minimum 1 year experience in IT helpdesk or technician (not essential)

· Basic IT knowledge and confidence using computers

· A genuine interest in pursuing a career within IT support

· Previous customer service experience

Recommended Certifications

Whilst not essential, the following certifications would be advantageous:

Microsoft:

· Microsoft 365 Certified: Fundamentals (MS-900)

· Microsoft Certified: Azure Fundamentals (AZ-900)

· Microsoft 365 Endpoint Administrator Associate (MD-102)

CompTIA:

· CompTIA A+

· CompTIA Network+

· CompTIA Security+

Vendor Certifications (Desirable)

· SonicWall

· Ubiquiti

· 3CX

· HPE/Aruba

Working Hours

Normal working hours will be Monday to Friday, operating hours for helpdesk are 8am until 5:30pm. We work on a Rota basis that is arranged monthly, with shifts hours operating as: 8am – 4:30pm, 8:30am – 5:00pm and 9am – 5:30pm.

We do offer flexible working arrangements based on successful completion of the probationary and initial training period.

Pay: £25,000.00-£30,000.00 per year

Benefits:

Company pension
Flexitime
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

development associate jobs in kingswinford, sts

Helpdesk Engineer

Associate Dentist

Healthcare Science Associate - Apprentices

Family Support Worker

Team Member

Associate

PA and Office Manager - WMG Academy Solihull

Real Estate - Associate

Associate Planner

Associate Software Engineer

Equality, Diversity and Inclusion Officer

Associate Planning Consultant

Real Estate - Senior Associate (Development)

Associate

Career Advisor

AHP Professional Lead

Property Management Surveyor - Associate

Senior Clerk of Works

Paralegal

Associate Director - Service Delivery

I want to receive the latest job alerts for development associate in kingswinford, sts

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected