Production Assistant
- Full Time
- Monday-Friday, 9am-5pm
- Location: Ludlow, Shropshire
- Deadline for applications: 1 July 2026
- Interviews: Offered as applications are received
About Hundred House
Hundred House is a speciality coffee roastery based in the Shropshire Hills, with a second site in St Leonards-on-Sea. We roast and supply coffee to wholesale partners across the UK while supporting artists through our Art + Industry programme.
We are a small but ambitious team focused on quality, transparency and building meaningful relationships across the coffee supply chain. As the business grows, we are expanding our production team and looking for a Production Assistant to support the day-to-day running of the roastery.
This is a hands-on role suited to someone who enjoys practical work, takes pride in detail, and wants to play a key role in ensuring our coffees reach customers accurately and efficiently.
Working closely with the Production team, the successful applicant will help ensure coffee is packed, fulfilled and dispatched to the highest standards while maintaining excellent organisation, traceability and food safety procedures.
This role offers the opportunity to develop skills across production systems, inventory management, logistics and quality control, with potential for growth within the business.
Purpose of the Role
The Production Assistant supports the smooth day-to-day running of the roastery floor.
You will work across all areas of production including grinding, packing, labelling, fulfilment and dispatch. You take pride in the small details that ensure quality and consistency: accurate weights, tight seals, clear labels, clean lines and tidy benches.
You will help maintain traceability records, organise stock, prepare customer orders and ensure every wholesale, retail and subscription order leaves the roastery accurately and on time.
This role requires attention to detail, good organisation and a collaborative approach to working within a small team.
Key Responsibilities
Production & Packing
- Grind, weigh, pack and seal coffee according to production specifications
- Ensure accurate labelling, batch coding and traceability
- Maintain high standards of product quality and presentation
- Prepare packaging materials and production consumables
- Support production workflows and seasonal releases
- Heavy lifting on a daily basis – within the UK Government recommended limits
Fulfilment & Dispatch
- Pack and dispatch wholesale, retail and subscription orders accurately and on time
- Prepare shipments for courier collection (Royal Mail, FedEx and other partners)
- Ensure orders are correctly labelled and documented
- Assist in coordinating logistics where required
- Support ecommerce fulfilment and customer order preparation
Customer Service
- Answer phone and be first point of contact for walk in customers
- Prep for and run local market stall twice a month
Inventory & Stock Control
- Assist with weekly stocktakes
- Organise and maintain packaging, retail and production stock
- Ensure stock rotation and accurate batch tracking
- Monitor stock levels and report shortages
- Assist with goods-in and deliveries
Systems & Administration
- Support order fulfilment through Shopify and internal systems
- Maintain accurate production and traceability records
- Use shared systems including Google Drive for documentation and reporting
- Assist with inventory updates and stock management
Quality Control
- Carry out routine quality checks on packed products
- Ensure packaging standards are maintained
- Flag any production, stock or quality issues promptly
Production Environment
- Maintain a clean, organised and safe production environment
- Follow food safety and hygiene procedures
- Assist with equipment cleaning schedules
- Support the team in maintaining high operational standards
What We're Looking For
We are looking for someone who is practical, organised and enjoys working in a collaborative environment.
You may already have experience in production, packing or fulfilment, but enthusiasm, reliability and attention to detail are just as important.
You take pride in doing things properly. You notice when something is slightly off and take the initiative to fix it. You understand that small details matter, from accurate weights and tidy packing benches to clear labels and careful record keeping.
You are also a team player. No job is beneath you and you're happy to lend a hand wherever needed to keep the roastery running smoothly.
You are likely to be:
- Organised and detail-oriented
- Comfortable working in a hands-on production environment
- Reliable and able to manage tasks independently
- Friendly and collaborative with a positive team attitude
- Curious about coffee and keen to develop industry knowledge
- Physically comfortable with standing, lifting and moving stock
Skills & Experience
Essential
- Strong attention to detail
- Good organisational skills
- Ability to work efficiently in a fast-paced environment
- Comfortable using basic digital systems
Desirable
- Experience in coffee, food production, packing or warehouse environments
- Interest in speciality coffee
- Experience with Shopify or inventory systems
- Knowledge of food safety procedures
What You'll Gain
Working at Hundred House offers the opportunity to develop skills across multiple areas of the coffee industry.
You will gain experience in:
- production and fulfilment systems
- inventory management and stock control
- quality assurance and traceability
- logistics and wholesale supply
- ecommerce operations
- small business operations
As a growing company, we are building a team with the future in mind and there may be opportunities to grow within the business over time.
Location
The role is based at our roastery in Ludlow, Shropshire, within walking distance of the train station and accessible by local bus routes.
Pay: £27,000.00-£29,500.00 per year
Benefits:
- Casual dress
- Free parking
- On-site parking
Work Location: In person
