Company Description
Hybrid working role (regular visits to our Dundee offices).
Programme size is 4-8 active global transformational projects at any one time.
Insights’ purpose is to create a world where people truly understand themselves and others and are inspired to make a positive difference in everything they do. We bring this purpose to organisations through our strategy, culture and – most importantly – our people.
We have growth-orientated plans that focus on scaling our organisation while extending our capabilities to innovate and create greater value for our communities of practitioners, customers, and learners. Our people are at the heart of these initiatives and our Head of Programme Delivery supports us to achieve our goals
Job Description
Your purpose in the role
As Head of Programme Delivery, you will lead a team of Project Managers and Business Analysts while overseeing and driving transformational initiatives across the organisation. Your primary responsibility is to ensure that all transformational projects are delivered on time, within scope, within budget, and to agreed quality standards, while aligning with the company’s strategic objectives.
Reporting to the Finance and Corporate Services Director, you will work closely with the Executive team and senior leaders to shape and deliver the organisation’s transformation agenda. You will bring strong leadership, commercial acumen, strategic vision, and clear communication, alongside a genuine commitment to developing people and building high‑performing teams.
This is a pivotal opportunity to operate at the heart of the organisation’s strategic priorities, turning concepts into delivery. You will join a high‑growth, global organisation that values clarity, collaboration, and purposeful leadership, where your expertise will have real impact and visibility. We offer the opportunity to influence at scale, steer meaningful transformation, and grow in an environment that supports learning, development, and long‑term success.
What you’ll do to succeed
Develop and implement the organisation’s programme of transformational projects aligned to our corporate strategy and long-term goals, providing strategic direction and leadership to the Programme Delivery team and ensuring resources and plans are aligned, building a track record of predictable delivery.
Direct, mentor, and develop a high-performing team, fostering a culture of innovation, collaboration, and continuous improvement.
Work within and evolve our change and delivery management methodology, chair the Programme Board and communicate progress, challenges and successes, ensuring the necessary inputs are prepared for the Executive Board, and attend Executive Board meetings to provide programme updates and support for decision-making.
Oversee the planning, execution, and delivery of transformational projects, holding Delivery Project Managers and Business Sponsors accountable for delivering projects on time, within scope, within budget, and meeting quality standards.
Implement robust frameworks, methodologies, and best practices for project management, allocating resources effectively to transformational projects, ensuring the availability of Delivery Project Managers and Business Analyst resources, providing Delivery Project Managers and Business Analysis support for operational projects where capacity allows, and ensuring there is appropriate project staffing of SMEs from functions outside Programme Delivery.
Identify and mitigate risks associated with transformational projects, develop and implement risk management strategies and contingency plans, and ensure regular risk assessments are conducted.
Define and track key performance indicators to measure the success of transformational programme benefits and conduct post-implementation reviews to assess the impact and sustainability of changes.
Establish and manage productive partnerships with suppliers, managing supplier relationships to ensure quality and performance standards are met.
Engage with key stakeholders across the organisation to ensure alignment and support for transformation initiatives, and manage Senior Leader (Business Sponsor) and Executive (Executive Sponsor) stakeholders to ensure they are executing their responsibilities to successfully deliver the project outcomes.
Qualifications
How you’ll show up
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Evangelise our organisation's strategy, purpose, vision and values.
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Be a strong and passionate leader with outstanding communication skills.
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Demonstrate excellent stakeholder management skills, cultural awareness and adaptability in communication styles.
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Exhibit strong time management and the ability to prioritise work under pressure.
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Have a global mindset and collaborate effectively with cross-functional teams.
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Leadership qualities, including self-awareness, authenticity and resilience.
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Demonstrate strong problem-solving skills.
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Bring experience in business transformation and complex project management.
What you’re great at
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Strategic thinker with the ability to translate vision into actionable plans.
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Programme management expertise for the entire change lifecycle, with flexibility based on project complexity.
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Engaging with key senior stakeholders in a fast-changing environment.
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Collaborating effectively with cross-functional teams.
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Managing complex projects with multiple stakeholders and delivering business transformation.
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Leading and developing organisational capability within the project management space.
Key performance measures
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Ensure programmes and projects are delivered on time, within scope, within budget and to quality standards.
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Work with Project Sponsors and the Change team to deliver the programme benefits.
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Ensure governance is delivered in line with the established design.
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Maintain reports, risk management and organisational impact analysis tools.
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Develop compelling proposals to improve the return on investment from our transformational projects.
Additional Information
Benefits:
- 37 days holidays
- Discretionary Annual Bonus
- Private Medical Insurance
- Income Protection
- Pension Plan
- Health Cash Plan
- Life Assurance
- Electric Car Scheme
- Gymflex
- Employee Giving
- My Advantage – Employee Discounts
- Critical Illness cover
- Employee Assistance Program
- Holiday purchase option
- Flexible working
Everyone is welcome at Insights. We’re dedicated to creating a space where you belong — that means accepting you for who you are now and supporting you on your journey towards whoever you want to become.
Our colourful solutions help people see themselves and others in a new light and we love encouraging our diverse global community to experience the transformational power of Insights Discovery. Through listening and learning, we will continue to foster the connections that matter to build a more inclusive culture.
It is in our nature to nurture. We have developed an organisation which puts care for our people, inclusion, belonging and wellbeing at the heart of our approach. We’re strengthened by a community where we work together to co-create a culture that celebrates difference and welcomes everybody.
We love learning. We want to be better tomorrow than we are today and we’re up for the journey. Unapologetically human, undoubtedly individual. Colourful to our core.
Read more about inclusivity at Insights via the vacancy page on our website: https://www.insights.com/inclusively-insights/
