Technical support engineer Work, Jobs in Kirkcaldy, Fif (with Salaries)

Technical Support Engineer
Ingenico —Dalgety Bay
- Engineering
- Microsoft Office
- Java
Endpoint Engineer
NHS Scotland —Buckhaven
- £34,544 - £43,039 a year
6d
EUC Engineer
CGI —Edinburgh
- Full-time
- Customer service
- Windows
- Communication skills
Quick apply
Technical Support Engineer
BeyondTrust —Edinburgh
- Remote
- Customer service
- Windows
- Bachelor's degree
Quick apply
3d
Deskside Support Engineer (Edinburgh)
Seven Investment Management —Edinburgh
- Azure
- Customer service
- Microsoft Office

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Endpoint Engineer
NHS Scotland —Buckhaven
Unless the Endpoint Manager assigns work in a different way, DSAs arrange their own daily schedule for attending calls / service requests based on agreed…
£34,544 - £43,039 a year
6d
1st/2nd Line Support Technician
Entire IT Solutions —Edinburgh
No two days are the same—you’ll be involved in everything from day-to-day support issues through to project work, infrastructure upgrades, and security…
£24,000 - £28,000 a year
Quick apply
14d

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technical support engineer jobs near kirkcaldy, fif

Technical Support Engineer

Ingenico -
Dalgety Bay

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Job details

Qualifications

Software deployment
Engineering
Android
Technical support
Microsoft Office
Java
Analysis skills
C++
C
Software development
APIs
IT
Time management

Full job description

Date: Jul 10, 2026

Company:Location:
Dalgety Bay, GB, KY11 9JU

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Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.

The role is to support our customers and 3rd party organisations integrate Ingenico payment solutions into their POS payment infrastructure through development, pilot and deployment stages. This will require having the requisite knowledge of Ingenico low level applications that control and manage API’s and payment applications (including EMV).

Your day-to-day responsibilities include:
Investigate and resolve technical issues reported by customers/integrators
Log and track the progress of each issue ensuring excellent communications with stakeholders
Work closely with regional and Group R&D to offer quick solutions
Lead customer support calls and meetings on technical issues and discussions
Preparation and loading of terminal software packages
Ensure loading tools are maintained to latest versions and standards
Occasional customer site visits to support and participate in technical investigations
Provide level 3 support for integration issues in production environment

Signs of success

Manage support requests in line with SLA’s
Deliver work on time and to a consistently high standard
Provide high first time fix rate on all resolved investigations
Maintain sound knowledge and understanding of Ingenico products and software architectures

Skills we can’t do without:
Microsoft Office skills required
Technical support experience in S/W, IT or other technology industry
Some software development experience i.e. C, C++, Java
Ability to communicate ideas in both technical and layman’s terms
Strong analytical and creative problem-solving skills
Effective time management of workload related tasks
Ability to work autonomously with little supervision

Skills we’d like:
HND level in suitable engineering discipline or above
Experience with C/C++, WinCE/Android Studio and WIN OS applications

Behaviour skills :
Strong interpersonal skills
Respectful and courteous towards others
Positive “can-do” attitude
Self-motivated and enthusiastic

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.

Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We want to adapt our processes and create a safe work environment that welcomes everyone.

To learn more about what it's like working inside Ingenico, follow us on LinkedIn

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technical support engineer jobs in kirkcaldy, fif

Technical Support Engineer

Endpoint Engineer

EUC Engineer

Technical Support Engineer

Deskside Support Engineer (Edinburgh)

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