Operations officer Work, Jobs in Kirkcaldy Central, Fif (with Salaries)

Customer Service Coordinator
Cairnview Windows & Doors Ltd —Perth
- £29,000 - £32,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
Facilities Co-ordinator - Bangholm Outdoor Centre
City of Edinburgh Council —Edinburgh
- £34,452 - £40,501 a year
- Weekend availability
- Presentation skills
- IT
- Work from home
11d
Digital Forensics, Comms Data & CCTV Manager
Fair Work Agency —Edinburgh
- £42,391 - £46,465 a year
- Full-time
- Hybrid work
- Presentation skills
- Team management
- IT
- Annual leave
- Sick pay
Absence Management Officer – UK & Ireland
State Street —Edinburgh
- Full-time
- Analysis skills
- Human resources
- Organisational skills
13d
Criminal Investigator
Insolvency Service —Edinburgh
- £39,259 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
6d
Events Manager
University of St Andrews Students' Association —St. Andrews
- From £32,080 a year
- Full-time
- Project management
- University
- Organisational skills
- Free parking
Quick apply
7d
Access Officer
Fife Council —Glenrothes
- £47,604.34 - £57,196.54 a year
- Full-time
- School
- Employee discount
6d
Compliance Officer
Regenerus Labs —Edinburgh
- £37,000 a year
- Full-time
- Analysis skills
- No degree
- In-person
- Free parking
Quick apply
7d
Security Officer
Mitie —Kirkcaldy
- £13.58 an hour
- Full-time
- Communication skills
- Employee discount
Senior Clerical Assistant, HMP Perth
Perth and Kinross Council —Perth
- £27,010 - £28,455 a year
- Microsoft Excel
- Military
- Computer literacy
- Annual leave
5d
Scientific Officer - AD2890
University of St Andrews —St. Andrews
- £47,389 - £53,202 a year
- Call to connect
- Hybrid work
- School
- Free parking
- Annual leave
Senior Clerical Assistant
Perth & Kinross Council —Perth
- £27,010 - £28,455 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Travel
5d
Senior Executive Assistant to the CEO
Blue Energy —Edinburgh
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
7d
Security Support Team Supervisor
ASEL —Livingston
- £16.34 an hour
- Weekend availability
- Management
- Microsoft Office
- First Aid Certification
- Employee assistance programme
4d
Procurement Officer
NAVANTIA UK —Methil
- Full-time
- Spanish
- Business
- Communication skills
Quick apply
Operations Officer - Various Locations
ScottishPrisonService —Edinburgh
- £30,789 - £34,878 a year
- Night shift
Dealing Officer
FNZ —Edinburgh
- Overtime
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Life insurance
7d
Senior Fees and Student Support Officer
University of Edinburgh —Edinburgh
- Part-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- University
- Annual leave
- Employee discount
12d
Case Officer - Waverley Court
City of Edinburgh Council —Edinburgh
- £40,501 - £47,639 a year
- Full-time
- Case management
- Driving
- IT
8d
Shift Station Manager
Network Rail —Edinburgh
- £43,588 - £53,167 a year
- Full-time
- Management
- Customer service
- IT
- Annual leave
- Employee discount
12d

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operations officer jobs near kirkcaldy central, fif

Customer Service Coordinator

Cairnview Windows & Doors Ltd
Perth

Quick apply

Job details

Permanent | Full-time
£29,000 - £32,000 a year

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Sales
Customer service
Organisational skills
IT

Full job description

Company Overview

Cairnview Windows & Doors is a proud, female-led family business built on honesty, integrity and genuine care for our customers.

We have grown through our reputation for quality, craftsmanship and personal service, and we are now entering an exciting period of planned growth.

As part of this growth, we are looking for an experienced Customer Service Co-ordinator to take ownership of the customer journey from handover through to completion.

We are looking for the right person to join our team, who can quickly become confident in processes, work confidently and independently, and bring a genuinely high standard of customer care, organisation and attention to detail to the role.

What the role involves

You will take ownership of the customer journey once the sales and survey stages are complete, working closely with our Operations Manager, Procurement Officer, Installation Manager and fitting teams to keep each job moving smoothly.

Your responsibilities will include:

Scheduling installations in advance and maintaining clear visibility of whether jobs are ready to install
Liaising with procurement regarding lead times, delays and order updates
Keeping customers proactively informed throughout their journey
Owning the service call process from initial logging through to resolution
Providing aftercare that leaves customers feeling genuinely supported
Managing completion paperwork, payment reminders and job close-out
Ensuring our CRM system, AdminBase, is accurate, up to date and easy for others to follow
Contributing to weekly operational reporting and highlighting risks or delays early
Preparing clear handovers so weekend staff can manage ongoing customer enquiries confidently

Who we’re looking for

At Cairnview, how someone works is just as important as the experience they bring.

We are looking for someone who shares our values of being honest and transparent, putting customers at the heart of every decision, and maintaining high standards of quality and service.

As a family-run business, we also care deeply about the reputation and legacy we are building for the future. We need someone who takes pride in doing things properly, communicates openly, supports their colleagues and takes ownership of delivering the right outcome for every customer.

This role would suit someone who is already comfortable managing a busy and varied workload and who can take ownership without needing constant direction.

Ideally, you will bring:

Experience in scheduling, operations coordination or customer service, ideally gained within construction, home improvements or another service-based environment
The confidence to work independently and take ownership of your responsibilities
Excellent organisational skills, with the ability to manage several enquiries and actions without things slipping
Confidence using IT systems and job management software
Experience using AdminBase or a similar system would be an advantage
A warm and professional communication style that builds trust with customers and colleagues
A proactive approach, with the confidence to raise risks, delays or concerns early
Good attention to detail and a commitment to keeping records clear and accurate

Hours and flexibility

This is a full-time, permanent position working 37.5 hours per week, Monday to Friday.

The role is based fully at our office at Scone Airport, Perth. Hybrid or remote working is not available for this position.

What we offer

A varied and meaningful role where you can make a genuine difference
Supportive training to help you become confident in our products and systems
A friendly, collaborative and close-knit working environment
A competitive salary based on experience
Company pension
Employee discount on company products
Free on-site parking

If you take real pride in looking after customers, enjoy keeping things organised and want to bring your experience to a growing family-run business, we would love to hear from you.

Important information before applying

The role is based at our office at Scone Airport, Perth
The position is 100% office-based
You must have access to a vehicle, as public transport to our location is limited
This is a full-time, permanent position
Applicants must have the right to work in the United Kingdom

Pay: £29,000.00-£32,000.00 per year

Benefits:

Company pension
Employee discount
On-site parking

Application question(s):

Can you reliably travel to our office at Scone Airport, Perth, each day, and do you have access to a vehicle?

Experience:

Customer Service: 3 years (required)
Administration: 3 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

operations officer jobs in kirkcaldy central, fif

Customer Service Coordinator

Facilities Co-ordinator - Bangholm Outdoor Centre

Digital Forensics, Comms Data & CCTV Manager

Absence Management Officer – UK & Ireland

Criminal Investigator

Events Manager

Access Officer

Compliance Officer

Security Officer

Senior Clerical Assistant, HMP Perth

Scientific Officer - AD2890

Senior Clerical Assistant

Senior Executive Assistant to the CEO

Security Support Team Supervisor

Procurement Officer

Operations Officer - Various Locations

Dealing Officer

Senior Fees and Student Support Officer

Case Officer - Waverley Court

Shift Station Manager

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