Helpdesk technician Work, Jobs in Knaphill, Sry (with Salaries)

Helpdesk Technician
FluidOne —Woking
- Customer service
- Windows
- Microsoft Office
- Employee assistance programme
Infrastructure Technician
Fujitsu —Basingstoke
- Full-time
- Customer service
- Linux
- In-person
- Annual leave
- Employee assistance programme
Junior Helpdesk Support Technician
Techtronic Industries GmbH (TTI) —Maidenhead
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
IT Technician
Marylebone Boys' School —London
- £35,000 - £40,000 a year
- SharePoint
- School
10d
IT Apprentice (Level 3 Information Communications Technician)
Primary Goal —Guildford
- £10,000 a year
- Full-time
- Childcare
- English
- Working with children
- Annual leave
Quick apply
First Line Technical Support Engineer (Shift Patterns)
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Full-time
- English
- Microsoft Office
- Travel
- Free parking
- Annual leave
Quick apply
Global IT - Support Technician
Dorchester Collection —London
- Monday to Friday
- English
- Microsoft Office
- Hotel
- Referral programme
First Line Technical Support Engineer
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Weekend availability
- Azure
- English
- Microsoft Office
- Free parking
- Annual leave
Quick apply
CL2 Laboratory Manager
Pirbright Institute —Pirbright
- Management
- Computer literacy
- Laboratory experience
- Free parking
- Annual leave
Quick apply
12d
Data Centre Technician
Emcor —Theale
- Overtime
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
8d
ICT Apprentice Technician Level 3
HRUC Apprenticeships & Skills —Ruislip
- £14,976 a year
- Full-time
- English
- School
MS Dynamics NAV Support Technician with Systems Development
Aspinal of London —Fernhurst
- Full-time
- Hybrid work
- Computer Science
- No degree
- APIs
- Employee discount
Quick apply
Shift Engineer
JIK-Integral UK Limited —London
- 12 hour shift
- Computer literacy
- Maintenance
- Microsoft Office
Quick apply
4d
M&E Shift Leader
JIK-Integral UK Limited —London
- £15 - £50 a day
- Overtime
- Microsoft Outlook
- Computer literacy
- Engineering
- Employee assistance programme
- Employee discount
Quick apply
Fabric Engineer
JIK-Integral UK Limited —Arborfield
- Full-time
- Microsoft Outlook
- Computer literacy
- Organisational skills
Quick apply
Residential Maintenance Engineer
JIK-Integral UK Limited —London
- £15 - £50 an hour
- Overtime
- Microsoft Outlook
- Computer literacy
- Engineering
- Employee assistance programme
- Employee discount
Quick apply

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Helpdesk Technician

FluidOne -
Woking

Apply Now

Job details

Benefits

Company pension
Employee assistance programme

Qualifications

Microsoft Windows Server
Customer service
Windows
Microsoft Office
Computer networking
IT

Full job description

Location:

Woking (Client Site)

Report to:

Service Desk Manager

Salary:

Competitive

Hours:

Permanent

Company Overview:

Established in 2006, FluidOne is an award-winning provider of secure Connected Cloud Solutions with a £110m turnover and consistently one of the highest Net Promoter Scores (NPS) in the industry. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the UK top 50 large companies to work for in the Best Companies awards 2023.

FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes a core enabler of innovation, FluidOne’s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to make them simple and secure, so end-users can access their business applications wherever they are.

Role Overview:

You’ll provide a first point of contact support service to our clients ensuring that their IT infrastructure and systems remain operational; this involves you proactively identifying, investigating, and resolving technical incidents and problems, and restoring service to clients by managing incidents through to resolution. Reporting to the Helpdesk Team Leader, this role is a combination of ongoing proactive monitoring and maintenance as well as business-as-usual support.

Requirements

A sound, basic understanding of IT and IT terminology, including Windows Server and Workstation products as well as networking technologies.
Experience with Windows desktop operating systems, installing, configuring and administering including connecting to a Microsoft Windows Network/Domain.
Experience in configuring wireless networks and technologies.
Unifi / Ubiquiti would give you a headstart!
A good understanding of the Microsoft Office suite & Microsoft 365 is essential.
Possess a willingness to learn and co-operate as part of a team.
Excellent telephone manner is required along with friendly customer service skills.
Attention to detail is very important.
A logical approach to problem solving coupled with common sense.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Benefits after probationary period:

Subsidised health and dental care
Employee Assistance Programme (EAP)
Life assurance (3x salary)
Discount platform
Pension contribution – 5% company contribution
Generous holiday entitlement
One day off for birthday
Half price internet connectivity
Ride2Work scheme
Department incentives
Volunteer day scheme

How To Apply:

Send CV with covering letter to [email protected] with the job title as the subject field.

FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.

Apply Now

Refine Your Search

helpdesk technician jobs in knaphill, sry

Helpdesk Technician

Infrastructure Technician

Junior Helpdesk Support Technician

IT Technician

IT Apprentice (Level 3 Information Communications Technician)

First Line Technical Support Engineer (Shift Patterns)

Global IT - Support Technician

First Line Technical Support Engineer

CL2 Laboratory Manager

Data Centre Technician

ICT Apprentice Technician Level 3

MS Dynamics NAV Support Technician with Systems Development

Shift Engineer

M&E Shift Leader

Fabric Engineer

Residential Maintenance Engineer

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