1st line support engineer Work, Jobs in Knowl Hill, Brk (with Salaries)

1st Line Technical Support Engineer
CTS Group Ltd —Abingdon
- Full-time
- Microsoft Outlook
- Microsoft Office
- Computer networking
- Free parking
Quick apply
8d
1st/2nd Line IT Support Engineer - Farnborough
Microbyte Solutions Ltd —Farnborough
- Full-time
- Azure
- Customer service
- Microsoft Office
Quick apply
1st Line Engineer - Yateley
Arc —Yateley
- Azure
- Customer service
- Windows
3rd Line IT Support Engineer
Communications Solutions UK Ltd —Reading
- £45,000 - £50,000 a year
- Full-time
- Azure
- SharePoint
- In-person
- Free parking
Quick apply
7d
Desktop Support Engineer
Humnize —Hayes
- £30,000 - £33,000 a year
- Azure
- Computer networking
- Organisational skills
2nd Line Engineer - Yateley
Arc —Yateley
- £30,000 - £40,000 a year
- Customer service
- Computer networking
- SharePoint
4d
Tech Support Analyst
5G Communications Ltd. —High Wycombe
- £18,000 - £25,000 a year
- Microsoft Outlook
- Windows
- Computer networking
2nd Line Support Analyst
FluidOne —Camberley
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Infrastructure Support Engineer
Optoma —Hemel Hempstead
- Azure
- English
- Scripting
NOC 3rd Line Technical Team Leader
Boxxe Group —Hemel Hempstead
- Analysis skills
- Communication skills
Quick apply

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1st Line Technical Support Engineer

CTS Group Ltd -
Abingdon

Quick apply

Job details

Full-time
8 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Company events
On-site parking

Qualifications

Microsoft Windows Server
Microsoft Outlook
Microsoft Office
Firewall
Computer networking
IT
Communication skills
Active Directory

Full job description

About the role

Sector: IT
Contract type: Permanent, Office based
Salary: Negotiable on experience

Our ideal candidate will have

We’re looking for an all-rounder with experience with all Windows Desktop environments, Windows Server, Microsoft Office 365 and Active directory. Must have experience with troubleshooting general IT issues such as printers, outlook etc. in order to gain as much information as possible before escalating issues. We are looking for someone who is used to working with a ticketing system including logging their time.

Experience with the usual network peripherals, firewalls, routers etc. advantageous but not essential.

Excellent written & verbal communication skills are a must, with experience of documenting activities.

Job description

1st Line Telephone & Remote Access Support to CTS Group clients

Solving user problems / answering calls and logging tickets
New user & application setups (Laptops and PC’s)
Day-to-day user / systems support (printer installs, etc.)
Providing in-house technical support to CTS Office employees
Workstation troubleshooting
Training & answering queries (re: MS Office based apps.)
Escalation of client requests (systems development & sales) to consultants/account managers.
Occasional on-site support / delivery of goods & services to clients, site auditing & fact-finding visits

Experience Desired

You will be need to demonstrate the relevant criteria whilst also bringing your own passion and ideas to the Company Directors and clients alike.
Experience in a support role, ideally in a client facing environment. In-depth troubleshooting experience – 1+ years.
You will need to be a highly organised individual with the ability to work well under pressure.
Proven experience of logging work time in a ticketing system.

Employee Benefits

Company Pension
Bike to work scheme
On-site parking
25 days holiday (plus bank holidays)
Birthdays off and Xmas shopping day
Annual and Quarterly employee recognition awards – with prizes
Bonuses reviewed annually
We also have company food days and social events
Being based on Milton Park means you can get involved in the events, clubs and classes available in the workplace.
Working Hours: Monday to Thursday 9.00am – 5.00pm and Friday 9.00am – 4.30pm

To be considered for this position, you should have good technical knowledge with a keen interest to learn.

Job Type: Full-time

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

1st line support engineer jobs in knowl hill, brk

1st Line Technical Support Engineer

1st/2nd Line IT Support Engineer - Farnborough

1st Line Engineer - Yateley

3rd Line IT Support Engineer

Desktop Support Engineer

2nd Line Engineer - Yateley

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2nd Line Support Analyst

Infrastructure Support Engineer

NOC 3rd Line Technical Team Leader

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