It service management analyst Work, Jobs in Knowl Hill, Brk (with Salaries)

IT Service Management Analyst
UK Atomic Energy Authority —Culham
- £43,702 a year
- Full-time
- Hybrid work
- IT
- Annual leave
Quick apply
3d
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
Data and Reporting Analyst
REL Field Marketing —Winnersh
- £29,000 - £32,000 a year
- Full-time
- SQL
- Maths
- IT
- Annual leave
- Employee discount
IT Field Technical Analyst
Cadent Gas —Slough
- £39,687 - £44,358 a year
- Hybrid work
- Travel
- Computer networking
- IT
- Employee discount
1d
Head of Service Desks - Reading, UK
ESP Global Services Limited —Reading
- £70,000 - £75,000 a year
- IT
- AI
- Leadership
Quick apply
IT Compliance Analyst
UK Atomic Energy Authority —Culham
- £48,290 a year
- Full-time
- Hybrid work
- PMP
- IT
- Annual leave
Quick apply
3d
Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off
Codestone —Basingstoke
- Weekend availability
- Hybrid work
- Management
- Customer service
- Windows
Training and Support SME (Military)
CGI —Leatherhead
- Full-time
- Hybrid work
- Military
- Agile
- Communication skills
Quick apply
Service Desk Support Analyst
Basingstoke and Deane Borough Council —Basingstoke
- £34,367 - £36,980 a year
- Full-time
- Hybrid work
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
19h
Business Analyst
Air Charter Service —Surbiton
- Full-time
- Azure
- DevOps
- ERP systems
- Annual leave
Quick apply
Technical Assurance Officer
ArvatoConnect —Datchet
- £40,000 - £48,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
4d
Senior Cloud Billing Analyst
Softcat —Marlow
- Hybrid work
- Microsoft Excel
- Oracle
- Analysis skills
- Flexible schedule
Workplace Service Analyst & Supplier Management
Smiths Detection —Hemel Hempstead
- Full-time
- Hybrid work
- AWS
- Analysis skills
- No degree
Quick apply
4d
Global Insight Analyst
Profitero —Wokingham
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- SQL
- Flexible schedule
- Referral programme
Quick apply
Application Support Analyst
Leidos —Farnborough
- £28,800 - £33,900 a year
- Full-time
- Oracle
- Windows
- IT
- Annual leave
- Work from home
9d
Senior IT Customer Support Analyst, Desktop Support
KBR —Leatherhead
- Full-time
- Computer Science
- Windows
- Supervising experience
2d
Service Desk Analyst
NPL —Teddington
- Windows
- Microsoft Office
- IT
Principal Business Analyst, Investment Technology
Invesco —Henley on Thames
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Data analysis skills
- Annual leave
- Life insurance
14d
Senior Director, Information Technology EMEA
Spin Master Ltd —Marlow
- Full-time
- Management
- IT
- Leadership
- Flexible schedule
IT Asset Analyst
Sopra Steria —Farnborough
- Up to £35,000 a year
- IT
- Annual leave
3d

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it service management analyst jobs near knowl hill, brk

IT Service Management Analyst

UK Atomic Energy Authority -
Culham

Quick apply

Job details

Full-time
£43,702 a year
3 days ago

Benefits

Annual leave
Company pension

Qualifications

Power BI
Tableau
IT
Active Directory

Full job description

Job Description

About us

Fusion, the process that powers the sun and stars, is one of the most promising options for generating the cleaner, carbon-free energy that our world badly needs. UKAEA leads the way in realizing fusion energy, partnering with industry and research organisations to achieve ground-breaking advancements. Our goal is to bring fusion electricity to the grid by developing the power stations of tomorrow and the skilled workforce to deliver them.

About the job

The IT Service Management Analyst is part of the IT Service Management (ITSM) Group within the Enterprise Infrastructure Solutions (EIS) Unit. The ITSM Group is responsible for the end-to-end delivery, development, optimisation, and continual improvement of IT services across UKAEA, using industry best practices such as ITIL® alongside modern IT service management tools to deliver consistent, efficient, and agile services.

In this role, you will report to the IT Service Management Specialist and support the development, design, configuration, operation, and continuous improvement of ITSM processes, systems, and practices across UKAEA. You will play a key role in enhancing service delivery, improving performance reporting, and driving continual improvement activities, ensuring IT services deliver maximum value and effectively support UKAEA’s scientific and business objectives. You will interface with divisions across the organisation in the understanding and development of their ITSM offerings.

What You'll be Doing

HND (or equivalent experience) in IT Operations, a STEM discipline or a related field.
ITIL® v4 (or v3) Foundation certification or higher.
Practical experience supporting IT Service Management processes and ITSM tooling
Expertise in the Ivanti ITSM product support and development will be very advantageous
Experience configuring, supporting or administering enterprise IT systems, with an understanding of Identity and Access Management technologies such as Active Directory and Microsoft Entra ID.
Experience producing service reporting and performance analysis using tools such as Excel, Power BI or Tableau would be advantageous.
Knowledge of IT service delivery, project lifecycles and ITSM controls would be beneficial.

What You'll Bring

HND (or equivalent experience) in IT Operations, a STEM discipline or a related field.
ITIL® v4 (or v3) Foundation certification or higher.
Practical experience supporting IT Service Management processes and ITSM tooling.
Experience configuring, supporting or administering enterprise IT systems, with an understanding of Identity and Access Management technologies such as Active Directory and Microsoft Entra ID.
Experience producing service reporting and performance analysis using tools such as Excel, Power BI or Tableau would be advantageous.
Knowledge of IT service delivery, project lifecycles and ITSM controls would be beneficial.

Please be aware that this role is subject to achieving a UK Security Vetting (UKSV) (must have resided in the UK for the last 5 years) including The Disclosure & Barring Service (DBS) checks for criminal convictions and possibly a search of open-source data.

UKAEA is an onsite organisation, and this role requires regular onsite presence (usually between 3-5 days in any given week) in line with business needs. We actively support flexible working arrangements where this is compatible with the role.

This role is advertised at Culham, but we are open to considering candidates based at other UKAEA locations.

Benefits

We have a generous range of benefits (see the full list here) and highlights include:

A salary of £43,702 inclusive of a £3300 specialist allowance
Up to 7% corporate performance bonus
Final salary defined benefits pension scheme with an equivalent of 21.5% employer pension contribution
25 days annual leave, 2.5 privilege days and 8 Bank Holidays
3 days of site closure over Christmas break
Flexible working options plus family-friendly leave provisions

Our commitment to ED&I

UKAEA's mission is clean energy for all, and we welcome talented people from all backgrounds to help us achieve this goal. We are committed to equality, diversity, inclusion and accessibility, and strive to ensure fair representation across our workforce.

Please email [email protected] if you have any questions or require adjustments to help you participate fairly in our recruitment process, for example changes to the way we interview or share information. As a Disability Confident Employer, we are committed to providing an inclusive and accessible recruitment experience for all candidates.

We particularly encourage applications from groups currently underrepresented in STEM, including women and people from diverse ethnic backgrounds. All appointments are made on merit and further information can be found here.

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Refine Your Search

it service management analyst jobs in knowl hill, brk

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