Service desk technician Work, Jobs in Knowle, Eng (with Salaries)

Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- In-person
- Annual leave
Quick apply
DB&T Service Desk Technician
Veolia ES (UK) Limited —Cannock
- £27,300 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Employee discount
Quick apply
IT Service Desk Team Leader
Walsall Housing Group —Walsall
- £41,772 - £44,300 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Annual leave
12d
OSS Technician
Hitachi Rail —Birmingham
- Full-time
- English
- Travel
- In-person
- Flexible schedule
OSS Technician
Hitachi —Birmingham
- Full-time
- English
- Travel
- In-person
- Flexible schedule
Network Engineer Field Operative & Help Desk Support
Power Fibre —Birmingham
- £26,000 - £35,000 a year
- Full-time
- In-person
- Communication skills
- Referral programme
Quick apply
2d
Apprentice/Trainee Technician Driver
Trane Technologies —Birmingham
- Weekend availability
- Maintenance
- Continuous improvement
- Computer skills
Operations Support Administrator
NECSWS —Birmingham
- Full-time
- CRM software
- Continuous improvement
- Organisational skills
- Annual leave
Quick apply
13d
Nail Technician
The nail village —Birmingham
- From £750 a week
- Full-time
- Social media management
- Customer service
- Front desk
Quick apply
10d
L4 Network Engineer Apprentice
Primary Goal —Coventry
- £21,000 - £25,000 a year
- Full-time
- Computer skills
- Power tools
- In-person
Quick apply
Service Advisor / Receptionist
MAX Automotive Group Ltd —Oldbury
- £12.75 - £13.50 an hour
- Full-time
- Customer service
- Computer literacy
- Front desk
Quick apply
5d
Release and Configuration Technician
Open GI —Worcester
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
Service Technician - Midlands Team - ICS Cool Energy Ltd
Trane Technologies —Birmingham
- Weekend availability
- Maintenance
- Continuous improvement
- Computer skills
2nd Line Technical Analyst
Xerox —Nuneaton
- Full-time
- Windows
- Analysis skills
- Presentation skills
1d
Motorcycle Technician / mechanic at CMC Cannock
CMC Motorcycles LTD —Cannock
- £28,500 - £39,800 a year
- Full-time
- Customer service
- Maintenance
- In-person
- Employee discount
Quick apply
9d
Geotechnical Engineer
Amey Ltd —Birmingham
- Mentoring
- Annual leave
Quick apply
2d
Automotive Systems Support Engineer
RAC —Walsall
- Automotive diagnostics
- Communication skills
- Mechanical knowledge
- Annual leave
2d
Senior Geotechnical Engineer
Evan Craig —Birmingham
- £40,000 - £50,000 a year
- Hybrid work
- Engineering
- Master's degree
- Annual leave
Senior Geo-Environmental Engineer
Evan Craig —Birmingham
- £40,000 - £50,000 a year
- Hybrid work
- Engineering
- Master's degree
- Annual leave

Other jobs to consider

Find your next job by exploring related positions.

Service Desk Manager
wavenet —Shirley
Such that the Service Desk Team are effective and efficient in their activities. Collaboration with your service desks technical lead and service support lead…
Quick apply
1st Line Service Desk Analyst (Days)
Intercity Technology —Birmingham
33 days holiday (inclusive of bank holidays), plus your entitlement will increase by one day for each full calendar year you are employed, up to a maximum of…
8d

I want to receive the latest job alerts for service desk technician in knowle, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Service Desk Analyst / IT Support Help Desk Technician

nGeneration -
Tipton

Quick apply

Job details

Full-time
£27,178 a year

Benefits

Annual leave
Company events

Qualifications

Hospitality
Technical troubleshooting
Desktop support
Customer service call handling
Inbound customer enquiry call handling
Incident documentation
Computer hardware
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Incident log maintenance

Full job description

nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer updated every step of the way.

Working on a 3 days on, 3 days off shift pattern with 12 working hours a day, you’ll be responsible for completing detailed and accurate records after every call and logging any incidents or service requests received on the phone, via email or through customer portals.

nGeneration are one of the UK’s leading independent IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. Our services range from Consultancy through to Outlet Support and Maintenance for IT Solutions both at the outlet and centrally.

Where you will be working?
You will be based within our newly built, high specification open plan head office in Dudley

Requirements

Our ideal candidate
You’ll have a brilliant attitude and a personable, friendly approach, taking great satisfaction in successfully resolving customer IT issues.

Well versed in IT, you will have an understanding of network and database structures alongside computer hardware and windows desktop support. Ideally you will have experience of hospitality and retail EPoS systems or have worked within the hospitality or retail previously.

Experience:

IT Support: 1 year (preferred)
Hospitality: 1 year (preferred)

Work Location: In person

Benefits

Benefits: We highly value our employees and understand the importance of work-life balance and job satisfaction. Therefore, we offer a comprehensive range of benefits. These include:

- Training: We believe in continuous learning and growth. That's why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us.
- 19.6 Days Annual Leave: We understand the importance of work-life balance and offer a generous annual leave allowance of 19.6 days. Take the time you need to relax, recharge, and spend quality time with your loved ones.
- Company Events and Team Parties and Events: We believe in fostering a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues. Throughout the year, we organize exciting company events, team parties, and team-building activities.

Quick apply

Refine Your Search

service desk technician jobs in knowle, eng

Service Desk Analyst / IT Support Help Desk Technician

DB&T Service Desk Technician

IT Service Desk Team Leader

OSS Technician

OSS Technician

Network Engineer Field Operative & Help Desk Support

Apprentice/Trainee Technician Driver

Operations Support Administrator

Nail Technician

L4 Network Engineer Apprentice

Service Advisor / Receptionist

Release and Configuration Technician

Service Technician - Midlands Team - ICS Cool Energy Ltd

2nd Line Technical Analyst

Motorcycle Technician / mechanic at CMC Cannock

Geotechnical Engineer

Automotive Systems Support Engineer

Senior Geotechnical Engineer

Senior Geo-Environmental Engineer

Other jobs to consider

I want to receive the latest job alerts for service desk technician in knowle, eng

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected