application support manager Work, Jobs in knowsley, msy (with Salaries)

Application Support Manager
System C —Liverpool
- Full-time
- SQL
- Communication skills
12d
Senior Caseworker Co-Ordinator
Active 8 Support Services —Liverpool
- £25,000 - £30,000 a year
- Temporary
- In-person
Quick apply
3d
Stock Placement Coordinator
Matalan —Liverpool
- Full-time
- Organisational skills
- Leadership
- Employee discount
Quick apply
8d
Area Manager
Amazon UK Services Ltd. —Knowsley
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Operations Manager
Impact Food Group —Liverpool
- Full-time
- Management
- Travel
- Organisational skills
Quick apply
Sociotherapist
Mersey Care NHS Foundation Trust —Liverpool
- £39,959 - £48,117 a year
- Full-time
- IT
5d
Business Support Manager
Claire House —Wirral
- £32,500 a year
- Full-time
- Hospice
Team Manager - Family Help Service
Liverpool City Council —Liverpool
- £56,673 - £62,580 a year
- Employee assistance programme
2d
Retail Order Processor
Applied Nutrition —Liverpool
- £24,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
Quick apply
3d
Family Hub Navigator - Fixed Term until March 2029
St. Helens Council —St Helens
- £28,598 - £31,022 a year
5d
Workplace, Health & Safety Specialist, UKIE WHS AMZL
Amazon UK Services Ltd. —Knowsley
- Full-time
- English
- No degree
- Communication skills
13d
Postperson with Driving
Royal Mail Group —Liverpool
- Part-time
- Employee discount
ICP Manager (PM/PGM)
Alfred H Knight Group —Liverpool
- Full-time
- Time management
- Employee assistance programme
Quick apply
9d
Station Duty Manager
Merseyrail —Liverpool
- £44,858 a year
- Full-time
- Travel
- AI
- Leadership
- Employee discount
Quick apply
2d
Operations Support Manager
Securitas UK —Broughton
- £39,802.30 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
Communications Manager
BAE Systems —Warton
- £65,498 a year
7d
Regional Facilities Manager - South
Matalan —Liverpool
- Full-time
- Construction
- Communication skills
- Negotiation
- Employee discount
Quick apply
MRIC Administrator
University of Liverpool —Liverpool
- £29,588 - £33,951 a year
- University
- Organisational skills
6d
Regional Facilities Manager - Central
Matalan —Liverpool
- Full-time
- Construction
- Communication skills
- Negotiation
- Employee discount
Quick apply
Sheltered Scheme Manager
Torus Group —St Helens
- £28,859 a year
- Weekend availability
- Travel
13d

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Application Support Manager

System C -
Liverpool

Apply Now

Job details

Full-time
12 days ago

Qualifications

Jira
Microsoft SQL Server
SQL
Application support
Communication skills
T-SQL

Full job description

Description

At System C, our technology plays a vital role in supporting local authorities to deliver effective social care services. We are looking for an experienced Application Support Manager to lead a specialist support team working with Liquidlogic's market-leading social care and case management software.

The role

As Application Support Manager, you will have overall responsibility for an Application Support team, ensuring customers receive timely, high-quality support. You will oversee the triage and prioritisation of customer tickets, manage workload across the team, and take ownership of escalations to ensure critical issues are resolved efficiently. You will work closely with Application Support Engineers, Implementation teams, and other internal departments to resolve complex issues and support smooth customer transitions from implementation into live service.

What you will be doing

Leading and line managing an Application Support team, including performance reviews and wellbeing support
Triaging incoming tickets and assigning work appropriately
Managing team workload to ensure effective use of time and skills
Owning customer escalations and high-priority issues
Working closely with Application Support Engineers to resolve complex problems
Analysing support demand to identify recurring or high-volume issues
Supporting smooth handover from implementation into live support
Maintaining ownership of customer calls and tickets in JIRA

What you will bring

Proven experience leading an application or software support team
Strong prioritisation and decision-making skills in live support environments
In-depth knowledge of the Liquidlogic product set
Strong technical experience with SQL Server and writing SQL or T-SQL queries to resolve data issues
Confidence managing customer escalations and complex stakeholder relationships
Clear, professional written and verbal communication skills

Why join System C

You will be part of a purpose-driven organisation focused on improving outcomes in health and social care. We offer a collaborative environment, flexible working, and opportunities to grow while making a meaningful impact.

Apply today to lead a team that supports technology making a real difference to people's lives.

Apply Now

Refine Your Search

application support manager jobs in knowsley, msy

Application Support Manager

Senior Caseworker Co-Ordinator

Stock Placement Coordinator

Area Manager

Operations Manager

Sociotherapist

Business Support Manager

Team Manager - Family Help Service

Retail Order Processor

Family Hub Navigator - Fixed Term until March 2029

Workplace, Health & Safety Specialist, UKIE WHS AMZL

Postperson with Driving

ICP Manager (PM/PGM)

Station Duty Manager

Operations Support Manager

Communications Manager

Regional Facilities Manager - South

MRIC Administrator

Regional Facilities Manager - Central

Sheltered Scheme Manager

I want to receive the latest job alerts for application support manager in knowsley, msy

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