Company Description
Location: On-site in Knutsford, Cheshire, North-West England (not remote)
Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality.
Your purpose will be:
To support the smooth and efficient operation of the stewarding department by maintaining exceptional cleanliness, organisation, and hygiene standards, while providing guidance to junior stewards and ensuring all back‑of‑house areas meet luxury service expectations.
Job Description
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Uphold high housekeeping and hygiene standards to maintain a safe, clean, and pleasant working environment
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Comply with all Health & Safety, COSHH, and Manual Handling regulations, attending required training sessions
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Maintain excellent personal hygiene and grooming standards at all times
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Assist in preparing operating equipment for functions, inventories, and daily service requirements
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Wash, polish, and inspect operating equipment and utensils to ensure cleanliness before distribution
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Empty bins, sort refuse, and manage waste areas in line with hotel policies
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Clean and disinfect refuse areas, ensuring they remain sanitary and organised
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Wash, disinfect, degrease, dry, and polish floors, walls, and kitchen equipment before, during, and after service
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Support cleaning of operating equipment during banqueting or peak service periods
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Assist in maintaining staff facilities, including locker rooms and other back‑of‑house spaces
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Act as a point of contact for junior stewards, offering guidance and support during shifts
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Help train new team members on cleaning procedures, equipment use, and safety standards
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Take responsibility for a designated stewarding area, ensuring tasks are completed to standard
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Monitor stock levels of chemicals and cleaning supplies, reporting replenishment needs
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Report maintenance issues promptly to ensure equipment and facilities remain in good working order
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Qualifications
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1-3 years’ experience in the Hospitality Industry
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Intermediate communication skills, both written & verbal.
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Able to work well under pressure in fast-paced and changing environment
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Proven organizational skills, work well on their own, able to set and meet deadlines with quality results.
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Enthusiastic and positive personality with the ability to build trusting relationships with others
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Willing to work on rotating shifts including weekends and public holidays
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A confident & dynamic speaker, able to communicate and interact effectively with all levels of an organization
Additional Information
What is in it for you?
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Exclusive Discounts:
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Fairmont Cheshire, The Mere, Spa and Golf discount
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Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
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20% off food and beverage in on-site restaurants
- Colleague restaurant
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Being part of The Mere Team – our culture is unique!
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You will benefit from training and development opportunities
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Competitive salary and benefits including pension
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28 days of holiday including public holidays
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1-5 days service award based on length of service
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Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
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And last but not least you will get to work with a team of EXTRAORDINARY people
