It support Work, Jobs in Lakenheath, Sfk (with Salaries)

1st Line IT Support
Fenmarc Produce Ltd —Wisbech
- Up to £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Employee discount
Quick apply
2d
Information Technology/Assurance (IT/IA) Specialist Ill - Lakenheath, UK
General Dynamics Information Technology —Lakenheath
- £107,744 - £110,400 a year
- Bachelor's degree
- Travel
- No travel
Application Support Engineer
Made4net LLC. —Cambridge
- £3,500 - £5,000 a month
- Weekend availability
- SQL
- AWS
- Travel
Quick apply
7d
Business IT Support Engineer Apprentice
QA Apprenticeships —Wisbech
- £19,000 - £21,000 a year
- Full-time
- Azure
- Customer service
- Bachelor's degree
IT Assistant
Barr Ellison Law —Cambridge
- From £25,000 a year
- Full-time
- Microsoft Access
- Organisational skills
- IT
- Flexible schedule
- Life insurance
Quick apply
IT Desktop Support
Axiom Technologies —Histon
- Part-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
IT Support Analyst
STEMCELL Technologies Inc —Cambridge
- £24,700 - £37,100 a year
- AWS
- IT
IT Support Intern (12 months) - Starting July 2026
Schlumberger —Cambridge
- Customer service
- English
- Bachelor's degree
10d
System Support Representative
E. L. Blake, Inc. —Lakenheath
- £70,000 - £120,000 a year
- Full-time
- IT
- In-person
- Life insurance
Quick apply
Warehouse IT Support Analyst (1 year FTC)
Jellycat —Haverhill
- Windows
- Microsoft Office
- In-person
Junior Beta Liaison
inMusic —Cambridge
- Full-time
- Hybrid work
- Hospitality
- Microsoft Office
- Software development
- Annual leave
- Employee assistance programme
Quick apply
Staff Linux Support Engineer
Arm —Cambridge
- £97,300 - £131,700 a year
- Hybrid work
- C++
- Linux
- AI
Clinical Site Technical Support Associate
Qureight Ltd —Cambridge
- Full-time
- Hybrid work
- Machine learning
- IT
- Annual leave
- Life insurance
Quick apply
Senior Systems Administrator
BUUK Infrastructure —Bury St. Edmunds
- Hybrid work
- Azure
- No degree
- Computer networking
8d
Graduate / Placement Technical Support Engineer
Options Technology —Cambridge
- Full-time
- Microsoft Powerpoint
- Customer service
- Project management
Quick apply
Senior Support Engineer
Bango —Cambridge
- SQL
- Scripting
- APIs
- Employee assistance programme
- Employee discount
Senior Microsoft & Cloud Systems Administrator
Visa Europe Limited —Cambridge
- Azure
- DevOps
- AWS
Senior Applications Engineer - High Performance Computing
MathWorks —Cambridge
- Hybrid work
- Azure
- Doctoral degree
- Master's degree

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1st Line IT Support

Fenmarc Produce Ltd -
Wisbech

Quick apply

Job details

Permanent | Full-time
Up to £30,000 a year
2 days ago

Benefits

Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Employee discount
Life insurance
Sick pay

Qualifications

Microsoft Excel
Microsoft Outlook
Customer service
GCSE
English
Windows
Microsoft Office
DHCP
Computer networking
DNS
SharePoint
IT
Active Directory
Intune
Help desk
VPN

Full job description

Why Fenmarc?

We’re a local employer with a friendly, down‑to‑earth culture where people matter. You’ll be part of a supportive team, doing meaningful work that genuinely keeps the site moving.

Based at Elm, Wisbech

08.30-17.00 Monday to Friday

Purpose of the Role

We’re looking for a friendly, proactive 1st Line IT Support colleague to be the go-to person for day-to-day IT help across our sites. You’ll be the first point of contact for colleagues when something’s not quite working – whether that’s a forgotten password, a laptop issue, or getting connected to Wi-Fi.

This role is all about keeping our people connected, productive, and supported, while helping things run smoothly behind the scenes. If you enjoy problem-solving, helping others, and learning new things – you’ll feel right at home here.

What you’ll be doing

You’ll be right at the heart of our IT support, helping colleagues and keeping everything ticking along:

Acting as the first point of contact for all IT issues (phone, email, ticketing system)
Logging, tracking and managing incidents and service requests in our helpdesk system
Troubleshooting common issues across: Hardware (laptops, desktops, printers)Software (Microsoft 365, business systems)Network (Wi-Fi, VPN, connectivity)
Resolving as many queries as possible at first contact
Escalating more complex issues to the wider IT team or external support where needed
Setting up and configuring devices for new starters (laptops, phones, tablets)
Supporting user accounts (password resets, access requests, permissions)
Assisting with IT inductions and onboarding
Maintaining clear, accurate ticket updates and documentation
Keeping asset databases up to date and monitoring device compliance
Prioritising tickets based on urgency and business impact
Helping troubleshoot AV/meeting room tech
Triaging issues – asking the right questions, gathering symptoms, and managing expectations
Following IT policies, security procedures, and best practices
Delivering great service and clear communication every step of the way

What you'll have:

We’re more interested in attitude and potential than ticking every box, but ideally you’ll bring:

Core knowledge:

Basic understanding of Windows operating systems
Experience with Microsoft 365 (Outlook, Teams, SharePoint)
Awareness of Active Directory / Entra ID

It’s a bonus if you have:

Basic networking knowledge (IP, DNS, DHCP)
Experience with Intune or device management tools
Previous helpdesk or customer service experience
Familiarity with IT ticketing systems

And as a person, you’ll be:

A natural problem-solver with a logical mindset
Able to explain IT in a simple, friendly way
Calm under pressure and good at juggling priorities
Organised with great attention to detail
Customer-focused and approachable
Keen to learn, develop and grow
Team-oriented with a positive, can-do attitude

What you'll get in return

In return for everything you can bring, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with plenty of opportunities

A supportive, down-to-earth team where you’ll feel welcome from day one
Opportunities to learn, grow and develop your IT skills
Varied, hands-on experience across different systems and sites
A role where you can make a real impact on colleagues’ day-to-day experience
A friendly, inclusive environment where your ideas and input matter

Plus, you’ll also receive a competitive rewards package

Pay: Up to £30,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Health & wellbeing programme
Life insurance
Sick pay

Ability to commute/relocate:

Wisbech PE14 0EG: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

it support jobs in lakenheath, sfk

1st Line IT Support

Information Technology/Assurance (IT/IA) Specialist Ill - Lakenheath, UK

Application Support Engineer

Business IT Support Engineer Apprentice

IT Assistant

IT Desktop Support

IT Support Analyst

IT Support Intern (12 months) - Starting July 2026

System Support Representative

Warehouse IT Support Analyst (1 year FTC)

Junior Beta Liaison

Staff Linux Support Engineer

Clinical Site Technical Support Associate

Senior Systems Administrator

Graduate / Placement Technical Support Engineer

Senior Support Engineer

Senior Microsoft & Cloud Systems Administrator

Senior Applications Engineer - High Performance Computing

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