2nd line support Work, Jobs in Lamberhurst, Esx (with Salaries)

2nd Line Engineer
Akita Systems Ltd —Sevenoaks
- £30,000 - £35,000 a year
- Maintenance
- Mentoring
MSP 3rd Line Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
2nd Line Engineer - Hybrid - MSP
Uptime —Three Bridges
- Weekend availability
- Hybrid work
- Azure
- Windows
- Analysis skills
Quick apply
L2 Support Engineer
Uptime Solutions —Three Bridges
- £35,000 a year
- Weekend availability
- Azure
- Windows
- Analysis skills
First Response Engineer - Service Desk - MSP
Uptime —Three Bridges
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Trainee IT Support Engineer
Uptime Solutions Ltd —Crawley
- £24,000 - £25,000 a year
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
1st Line Technician
Cyan IT —Aylesford
- £25,000 - £28,000 a year
- Full-time
- English
- Organisational skills
- SharePoint
Quick apply
6d
Cloud IT Technician
Natterbox Ltd —Oxted
- £25,000 - £30,000 a year
- Full-time
- Google Suite
- Salesforce
- Scripting
- Employee discount
Quick apply
10d
HR Systems Analyst
Synapri —Rochester
- £28,000 - £32,000 a year
- Azure
- Maintenance

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MSP 3rd Line Service Desk Technician
Kogo Limited —East Grinstead
Good Communicator – Clearly explaining technical issues and keeping customers informed. Proactive in Nature – Identifying and addressing issues before they…
£44,000 - £50,000 a year
Quick apply
1st Line Technician
Cyan IT —Aylesford
Full UK driving licence - Advantageous. Assist with Entra ID (Azure AD) user management including password resets, MFA setup, and conditional access queries.
£25,000 - £28,000 a year
Quick apply
6d

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2nd Line Engineer

Akita Systems Ltd -
Sevenoaks

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Job details

Permanent
£30,000 - £35,000 a year

Qualifications

Microsoft Windows Server
Reactive maintenance implementation
Technical troubleshooting
Incident management
Mentoring junior staff
Maintenance
Service restoration
Mentoring
Technical writing
Customer support
Professional development mentoring
Customer interaction
Root cause analysis
Fault diagnosis and repair
Help desk

Full job description

As a 2nd Line IT Support Engineer at Akita, you will be joining an award-winning Service Desk team where your technical aptitude and problem-solving skills will directly impact our clients' success.

In this multi-faceted role, you will:

Take ownership of complex issues: Resolve escalated incidents and service requests with reduced supervision, focusing on identifying root causes rather than only treating symptoms.
Work across a modern tech stack: Bring in-depth knowledge of Microsoft 365, Entra ID, and endpoint management, alongside core Windows Server, networking, and security environments.
Be a technical mentor: Thrive on imparting your knowledge to others, providing guidance and informal mentoring to support the growth of our Tier 1 engineers.
Drive service improvement: Create and improve technical documentation, and proactively suggest system upgrades or genuine improvements to our clients.
Deliver exceptional service: Manage more complex customer communications with a professional, respectful, and proactive approach.
Troubleshoot methodically: Demonstrate a logical, structured approach to technical challenges, understanding the broader impact of technical changes while balancing speed, quality, and risk.
Provide hands-on support: Attend client sites as required to fulfill proactive maintenance and reactive troubleshooting requirements.

Apply Now

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2nd line support jobs in lamberhurst, esx

2nd Line Engineer

MSP 3rd Line Service Desk Technician

First Line Support / Helpdesk Engineer - Hybrid

2nd Line Engineer - Hybrid - MSP

L2 Support Engineer

First Response Engineer - Service Desk - MSP

Trainee IT Support Engineer

1st Line Technician

Cloud IT Technician

HR Systems Analyst

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