Senior it support Work, Jobs in Lambeth, Gtl (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
8d
Junior Account Manager (Customer Support)
Socialbear —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- Presentation skills
Quick apply
Senior Technical Support Partner (2nd Line)
Land Securities —London
- Full-time
- Customer service
- SharePoint
- Negotiation
- Annual leave
- Employee assistance programme
Level 3 Support Technician
CST Training LTD —Bexley
- £28,000 - £35,000 a year
- AWS
- JavaScript
- Travel
Quick apply
9d
Cabinet Support Officer
London Borough of Barking and Dagenham —London
5d
Senior IT Support Engineer - UK - Hybrid
Brave —London
- £100,000 - £120,000 a year
- Customer service
- JavaScript
- Organisational skills
2nd Line Support Technician
Cortec IT Solutions —Dartford
- £34,000 - £38,000 a year
- Full-time
- Azure
- Administrative experience
- SharePoint
- Free parking
Quick apply
4d
Production Support Analyst
CGI —Leatherhead
- Full-time
- Hybrid work
- Military
- Agile
- Communication skills
Quick apply
8d
Senior IT Support Engineer (12 Month Fixed Term Contract)
IQUW Group —London
- Full-time
- Microsoft Excel
- Azure
- Microsoft Office
(Senior) Mental Health Support Worker
Hilton Supported Living —London
- £14.24 an hour
- Part-time
- Medication administration
- Customer service
- Computer literacy
Quick apply
2d
Senior Customer Resolution Officer
City of Westminster Council —Westminster
- £42,912 - £46,854 a year
- Temporary
- Customer service
- English
- Bachelor's degree
Senior IT Support Engineer
Allica Bank —London
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- SharePoint
Office Manager
TLMC Ltd —London
- £40,000 - £50,000 a year
- Full-time
- Microsoft Excel
- Management
- Microsoft Office
- Annual leave
Quick apply
1d
Junior Support Engineer (London, UK)
Avolution —London
- Full-time
- Hybrid work
- Annual leave
Quick apply
2d
IT Manager
RFI Global —London
- Full-time
- Hybrid work
- Software troubleshooting
- Salesforce
- Human resources
- Annual leave
- Employee discount
Quick apply
10d
IT Infrastructure Engineer up to £36,000 per annum, plus car allowance
APCOA PARKING (UK) LTD —Uxbridge
- Up to £36,000 a year
- Weekend availability
- Computer networking
- IT
- Employee discount
Quick apply
Student Support Manager - Residential
Oxford International Education Group —London
- £700 a week
- Full-time
- Childcare
- Working with children
- Team management
Quick apply
Global Benefits Senior Specialist
Boston Consulting Group —London
- Full-time
- Microsoft Excel
- Analysis skills
IT Support Specialist I
Market News —London
- £31,000 - £36,000 a year
- Full-time
- Microsoft Access
- Azure
- Software troubleshooting
- Annual leave
- Employee assistance programme
Quick apply
Senior IT Operations Analyst
The Salvation Army —London
- £46,885 a year
- Full-time
10d

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Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year
8 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

senior it support jobs in lambeth, gtl

Remote Support Desk Operative

Junior Account Manager (Customer Support)

Senior Technical Support Partner (2nd Line)

Level 3 Support Technician

Cabinet Support Officer

Senior IT Support Engineer - UK - Hybrid

2nd Line Support Technician

Production Support Analyst

Senior IT Support Engineer (12 Month Fixed Term Contract)

(Senior) Mental Health Support Worker

Senior Customer Resolution Officer

Senior IT Support Engineer

Office Manager

Junior Support Engineer (London, UK)

IT Manager

IT Infrastructure Engineer up to £36,000 per annum, plus car allowance

Student Support Manager - Residential

Global Benefits Senior Specialist

IT Support Specialist I

Senior IT Operations Analyst

I want to receive the latest job alerts for senior it support in lambeth, gtl

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