Technical support occupations Work, Jobs in Lanarkshire, Slk (with Salaries)

Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
Technical Support Advisor
Linn Products —Glasgow
- Full-time
- Hybrid work
- Communication skills
Quick apply
4d
Telephony and Connectivity Analyst
ARO —Glasgow
- £29,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- IT
- Employee assistance programme
Quick apply
12d
3rd Line Senior Support Consultant
RM Education Limited —Bellshill
- Hybrid work
- Azure
- Scripting
- SharePoint
- Annual leave
11d
IM&T Infrastructure Analyst
NHS Scotland —Lanarkshire
- £34,544 - £43,039 a year
- Monday to Friday
- Azure
- Windows
- Microsoft Office
1d
Digital Helpdesk Apprentice
QA Apprenticeships —Bellshill
- £18,000 a year
- Full-time
IT Support Engineer
Police Scotland —Glasgow
- £39,590 - £44,989 a year
- Temporary
- Annual leave
- Employee discount
4d
3rd Line Support Analyst
DataVita —High Blantyre
- Hybrid work
- Customer service
- Driving
- Computer networking
- Annual leave
Quick apply
IT Support Apprentice
QA Apprenticeships —Hamilton
- £16,000 - £18,000 a year
- Monday to Friday
- Employee assistance programme
- Employee discount
1d
IT Apprentice Engineer
RM Education Limited —Bellshill
- Hybrid work
- IT
- Annual leave
Desktop Admin II - 12 Month FTC
Plexus —Livingston
- Bachelor's degree
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
9d
Learning Technology Support Analyst (Maternity Cover)
University of Strathclyde —Glasgow
- £33,002 - £36,636 a year
- Full-time
4d

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technical support occupations jobs near lanarkshire, slk

Technical Support Analyst

E-Max Systems
East Kilbride

Quick apply

Job details

Permanent | Full-time
Up to £26,000 a year

Qualifications

Crystal Reports
Customer service
ERP systems
No experience needed
Technical support
SQL
TeamViewer
IT
Linux
Application support
Communication skills
Help desk

Full job description

Tier 1 Support Analyst - OFFICE BASED

Company: E-Max Systems Ltd
Location: Office-based – Suite 17/18, Arx House, James Watt Avenue, East Kilbride, G75 0QD
Working Hours: Monday to Friday, 09:00 – 17:00

About E-Max
E-Max Systems is a leading provider of ERP business software solutions for small to medium-sized companies. Throughout our 28-year history, we have provided successful solutions to hundreds of clients in manufacturing, engineering, and associated industries.

We develop, deliver and support our software solutions from our three office locations across the UK and Australia. Our team of experienced Analysts, product specialists and developers are focused on helping our customers achieve a competitive advantage through the power of our software and industry expertise.

Due to expansion, an exciting opportunity has arisen for someone new to join our team.

As a Support Analyst, you will be the first point of contact for customers seeking technical assistance. Your role will be to provide basic troubleshooting and support for our ERP solutions, assisting users with common issues, escalating more complex cases, and ensuring a smooth user experience. This position is ideal for someone with strong problem-solving skills, effective communication, and a genuine interest in technology and customer service.

What we are looking for
E-Max Systems is looking to expand our Support Desk with the addition of a Tier 1 Support Analyst. This role is ideal for someone who enjoys problem-solving, communicating with users, and working as part of a fast-paced support team.

Key Responsibilities

Inbound and outbound call handling
Managing incoming support tickets, including creation, escalation, and closure
Handling live chat queries throughout the day in tandem with calls and ticket management
Escalating internal tickets via dedicated channels (Microsoft Teams)
Providing first-line support to customers in a professional and timely manner

Required Skills & Experience

IT literate with a strong interest in technology
Experience working within a support or service desk environment
Ability to pickup software quickly
Strong verbal and written communication skills (phone, email, Teams, and live chat)
A hard-working, self-motivated individual
A team player who understands the importance of communication
Ability to follow direction and processes from management

Desirable skills (But Not Essential)

The following experience is not required, but would be beneficial:

SQL
Linux
Crystal Reports
ERP system experience

Provided

Laptop
Headset
ERP System Training

Benefits

Lunch provided every second Friday
Water / Coffee & Tea / Breakfast provided daily
Company-wide Activities and Socials three times a year
Onsite electric vehicle charging available

Why Join E-Max Systems?

Office-based role in East Kilbride
Supportive team environment
Opportunity to grow and develop within an established IT support function

If you’re motivated, reliable, and looking to build or continue your career in IT support, we’d love to hear from you.
Contact: Drew McNamara (Operations Director)
Email: [email protected]

Job Types: Full-time, Permanent

Pay: Up to £26,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in lanarkshire, slk

Technical Support Analyst

Technical Support Advisor

Telephony and Connectivity Analyst

3rd Line Senior Support Consultant

IM&T Infrastructure Analyst

Digital Helpdesk Apprentice

IT Support Engineer

3rd Line Support Analyst

IT Support Apprentice

IT Apprentice Engineer

Desktop Admin II - 12 Month FTC

Learning Technology Support Analyst (Maternity Cover)

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