About Redolution
Redolution is a creative production company in the heart of Preston. We make TV ads, social content, radio commercials and promotional films for agencies and brands. We have earned the right to work with some great agencies and brands. We care about service. We punch above our weight and we’re growing so we need someone to help make it all happen.
This is the Delivery & Ops Enablement Lead, and it’s not classic project management. It’s about enablement: keeping client work moving, freeing our creative team to do their best work, and helping the Directors win more of the right business. You’ll work hand-in-hand with the Directors, bringing stakeholder skill, commercial instinct, a love of smart systems, and importantly, a belief that AI is an opportunity, not a threat.
What you’ll do
- Enable client delivery: keep projects running end to end, clients confident, and quality high under pressure.
- Enable the creative team: handle scheduling, briefs and broadcast compliance (we’ll teach you) so our creatives can focus on the work.
- Enable new business: support the Directors on pitches, proposals and onboarding, and help grow the accounts we win.
- Drive efficiency: build better systems and bring in tools (including AI) that make us faster, sharper and leaner.
What you’ll bring
- A natural stakeholder manager who builds trust fast.
- Commercial nous - you get how the work adds value.
- A systems-and-process brain, always chasing a better, faster, smarter way.
- Proactivity and curiosity, happy to muck in and take the initiative.
- Genuine enthusiasm for using AI and technology to lift how we work.
- A career mindset, you want to grow with us.
Is it for you?
If you love finding better ways to do things, you see AI and new technology as an opportunity rather than a threat, and you want a career, not a job, this is built for you.
You might already be working in a customer service delivery/customer success role within an agency or studio, in a projects or service delivery environment, or somewhere where you would love the opportunity to change the way things are done.
You might be an account manager or producer ready for more breadth, a founder’s right hand in a small firm wanting a bigger canvas, or someone who’s outgrown a narrow support role and wants to get stuck into the delivery and operation of content production for TV, Radio and video.
Why join us
Real breadth, ownership and access: you’ll work directly with the Directors and our clients, to help shape how the business runs. The chance to build, not just maintain - your ideas on process, tools and AI will be welcomed and encouraged. We’ll back your growth with coaching, opportunity and discretionary bonuses. We say, “The more you put in, the more you can take out.”
One honest note: there’s a lot to learn and this isn’t a rigid 9–5:30. Deadlines sometimes need flexibility and the odd eye on email out of hours but we’re fair with it. Contribution and outcomes don’t go unnoticed.
Pay: £28,000.00-£34,000.00 per year
Benefits:
- Additional leave
- Casual dress
- On-site gym
Application question(s):
- Can you give at least 3 examples of your experience of applying AI to increase efficiency in a paid work environment?
Work Location: In person
