It support engineer Work, Jobs in Lancaster (with Salaries)

IT Support Engineer
Hudson Hill Consulting —Lancaster
- Up to £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Health & wellbeing programme
Quick apply
IT Engineer
Lancaster University —Lancaster
- £26,707 - £30,378 a year
- University
- IT
5d
IT Support Engineer
Ruby Energy —Fleetwood
- £25,000 - £27,000 a year
- Full-time
- Microsoft Access
- Microsoft Outlook
- SharePoint
- Free parking
- Annual leave
IT Service Desk Engineer
Infinium IT Ltd —Preston
- £25,875 - £28,000 a year
- Full-time
- Windows
- IT
- In-person
- Free parking
- Annual leave
Quick apply
8d
Senior IT Engineer
East Lancashire Hospitals NHS Trust —Kendal
- £32,073 - £39,043 a year
- Full-time
- Travel
- IT
8d

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IT Support Engineer

Hudson Hill Consulting
Lancaster

Quick apply

Job details

Permanent | Full-time
Up to £30,000 a year

Benefits

Free parking
Health & wellbeing programme
Company pension
Life insurance
On-site parking

Qualifications

Microsoft Windows Server
TCP
Driving Licence
Azure
Customer service
Windows
IT support
Computer networking
TCP/IP
Communication skills
Active Directory
Time management

Full job description

Job Description

Department: Technical Services / Service Desk

Job Title: IT Support Engineer (Schools)

Reporting to: Head of Support Services

Location: Lancaster (with travel to school sites in and amongst the Cumbria region – Kendal/Barrow)

Hours of Work: 37.5 hours per week

Holidays: 25 days + bank holidays

Benefits: Pension scheme, healthcare, training & development

Main Purpose of the Job

To deliver high-quality IT support and services across a portfolio of schools, providing a mix of on-site and remote support. The role includes troubleshooting, installations, project work, and contributing to continuous improvement of IT services within your allocated schools. Strong interpersonal skills and customer service are a must - a successful candidate will be skilled at building rapport with their regular customer base.

Key Tasks and Responsibilities

Provide remote and on-site technical support to end users
Log, manage, and resolve support tickets in line with SLAs
Diagnose and resolve hardware, software, and network issues
Attend scheduled school visits and respond to escalations
Install and configure IT hardware, software, and network equipment
Support Microsoft 365, Azure, and cloud environments
Maintain Active Directory and core infrastructure services
Create and maintain documentation and knowledge base articles
Build strong relationships with clients and colleagues
Assist with IT projects and deployments
Follow company policies, procedures, and security standards

Skills and Experience

Experience in IT support (education desirable)
Strong troubleshooting and problem-solving skills
Good knowledge of Windows OS and Microsoft 365
Understanding of networking (TCP/IP, Wi-Fi, switching)
Experience with Active Directory and user management
Excellent communication and customer service skills
Ability to manage workload and prioritise tasks
Full UK driving license
Have a clean enhanced DBS check (part of onboarding)

Personal Attributes

Friendly and approachable
Organised with strong time management skills
Self-motivated and proactive
Team player
Willingness to learn and develop

Job Types: Full-time, Permanent

Pay: Up to £30,000.00 per year

Benefits:

Company pension
Free parking
Health & wellbeing programme
Life insurance
On-site parking

Work Location: In person

Quick apply

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