Customer support & client services occupations Work, Jobs in Lanchester, Dur (with Salaries)

Customer Support Advisor (Fixed-Term Contract)
One Utility Bill —Newcastle upon Tyne
- £27,976 a year
- Full-time
Quick apply
Customer Service Advisor (Payments and Retentions)
TEAM RH FITNESS LTD —Gateshead
- £26,250.00 - £26,250.01 a year
- Sales
- Customer service
- Typing
- Free parking
- Employee discount
Quick apply
Customer service Advisor (Sales)
TEAM RH FITNESS LTD —Gateshead
- £26,250 - £26,251 a year
- Sales
- Typing
- Communication skills
- Free parking
- Employee discount
Quick apply
Part Time Customer Service Advisor
EE —Darlington
- £13,928.53 - £17,825.33 a year
- Part-time
- Customer service
Customer Service Representative
REFLEX LABELS LIMITED —Newcastle upon Tyne
- Full-time
- Customer service
- No experience needed
- Organisational skills
Customer Service Advisor
EE —Darlington
- £26,116 a year
- Weekends only
Customer Service Advisor
South Tyneside Council —South Tyneside
- £28,598 a year
- Full-time
- Hybrid work
2d
VacancyTitle: Customer Team Leader - Meter Field Services
Northumbrian Water/Essex & Suffolk Water —Durham
- £36,085 - £43,300 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
21h
Customer Services Specialist
Nuby UK —Birtley
- £23,000 - £25,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
- Store discount
Quick apply
Client Coordinator
Schawk UK Limited —Gateshead
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Organisational skills
Quick apply
8d
Service Manager - Housing Customer Contact
Gateshead Council —Gateshead
- £54,495 - £57,937 a year
- Full-time
- Hybrid work
- CRM software
- No degree
- Communication skills
- Annual leave
- Employee discount
2d
Business Support Co-ordinator
Wave Utilities —Durham
- From £26,634 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Free parking
- Employee assistance programme
Quick apply
9d
Customer Service Advisor
Kinaxia Transport & Warehousing —Washington
- Full-time
- CRM software
- Employee discount
Quick apply
Customer Operations Manager - 12 months fixed term
Newcastle Building Society —Newcastle upon Tyne
- £41,668 - £57,542 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
6d
Employer Engagement Co-ordinator
Gateshead College —Gateshead
- £26,109 a year
- Full-time
- Remote
- Customer service
- Employee assistance programme
20h
Customer Service Representative
MSD —Stanley
- Full-time
- Sales
- Customer service
- Maths
13d
Customer Services Assistant
North Star Housing Group —Stockton-on-Tees
- £27,043 - £28,666 a year
- Part-time
- Communication skills
6d
Customer Service Advisor
XPS Pensions Group —Newcastle upon Tyne
- Full-time
- Hybrid work
- CRM software
- Customer service
- Organisational skills
- Employee discount
- Referral programme
5d
Customer Service Assistant
Revival HQ Limited —Bishop Auckland
- £13.50 an hour
- Part-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Customer Liaison Officer
Equans —Seaham
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme

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Customer Support Advisor (Fixed-Term Contract)

One Utility Bill -
Newcastle upon Tyne

Quick apply

Job details

Full-time
£27,976 a year

Full job description

Customer Support Advisor

Fixed Term Contract (4 months) | £27,976

We are looking for a motivated and driven Customer support Advisor who’s great at multitasking and loves providing amazing customer service as part of a warm and friendly Customer support team.

A little bit about us

We are a tech business that bundle household bills into one fixed monthly payment. One payment means easier finances, less time on the phone to suppliers, and less admin. It’s a game changer.

It’s also a gorgeous place to work. Everybody gets stuck in to make things work, the team will make you feel welcome from day one, and the office is near some pretty great pubs.

Our people scored us a whopping 9.3 out of 10 for “I recommend One Utility Bill as a place to work” in our last employee engagement survey.

What you’ll be doing

You’ll be at the forefront, engaging with customers, addressing their issues, and ensuring they leave the conversation satisfied. With our outstanding TrustPilot score, we are committed to maintaining our high standards. As an expert in live chats, phone calls, and emails, you will resolve customer queries swiftly and efficiently.

Customers rely on us to manage their bills, keeping their lights and broadband running smoothly. When things go wrong, it can have a significant impact, leading to tense calls. Your role is to rectify the situation and ensure customers feel positive about their experience with us.

A little bit about you

Cool, calm, and collected, even when things are hectic

Ability to manage your own workload by being self-sufficient

️ Strives to deliver exceptional service

Great at handling complaints from frustrated or confused customers

Just as good at putting a smile back on someone’s face

️ Lovely to chat to, and confident on the phone.

What you’ll get from us

As well as all of the great perks listed below, here’s what you can expect to gain financially from this role…

An annual salary of £27,976 , pro-rata to reflect the length of your fixed-term contract

Annual bonus structure, pro-rata to reflect your start date and length of contract

How we do stuff around here

We’re a fast-growing, high-performing business and that’s because everyone chips in to make things work and we all know what we need to do to succeed. Performance metrics are only part of the equation, they tell us what we need to achieve. Our company values and goals tell us why and our competencies, how. Here’s some key OUB terminology that you’ll become very familiar with.

Our Company Values

Matter | Everyone’s role is essential, OUB is on a mission and we can’t do it without you.
Own It | Take responsibility for your domain. Trust yourself and trust others to deliver.
Graft | Work hard and smart. That’s how we grow and do the best for our customers.
Work as One | Respect other people. Try to leave your ego at the door.
Do the Right Thing | Treat everybody well and do your best. Support one another’s goals.
Drop and Roll | Learn from mistakes, get comfy with change and do your best to adapt.
Set the Bar High | Whether you're solving problems or making a brew. Do it with gusto.
Be Fiercely You | Be human and be genuine. Bring your skills and yourself to work.
Enjoy the Journey | Have some fun, and make sure others do too.

Our Competencies

Dependable | Taking ownership of performance and demonstrating accountability.
Customer First | Thinking about the customer before making any decision.
Co-Star | Collaborating and communicating. Showing a commitment to shared goals.
Expert | Seeking out knowledge and opportunities to perform better in my role.
Leadership | Communicating shared goals clearly and effectively.

This role will be fully office based for the duration of your contract. Your working hours will be done on a rota basis between the hours of 8am and 6pm.

Work Location: In person

Quick apply

Refine Your Search

customer support & client services occupations jobs in lanchester, dur

Customer Support Advisor (Fixed-Term Contract)

Customer Service Advisor (Payments and Retentions)

Customer service Advisor (Sales)

Part Time Customer Service Advisor

Customer Service Representative

Customer Service Advisor

Customer Service Advisor

VacancyTitle: Customer Team Leader - Meter Field Services

Customer Services Specialist

Client Coordinator

Service Manager - Housing Customer Contact

Business Support Co-ordinator

Customer Service Advisor

Customer Operations Manager - 12 months fixed term

Employer Engagement Co-ordinator

Customer Service Representative

Customer Services Assistant

Customer Service Advisor

Customer Service Assistant

Customer Liaison Officer

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Customer Support Advisor

Fixed Term Contract (4 months) | £27,976

A little bit about us

What you’ll be doing

A little bit about you

What you’ll get from us

How we do stuff around here

Our Company Values

Our Competencies

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